Key Largo Holidays

The stay was fantastic room clean and staff very polite and friendly very helpful

The best hotel hands down in south Miami.

My wife and I stayed at east hotel from December 30th to January 2nd. This past holiday season. The staff were very professional and helpful friendly. From the architecture to the interiors, as well as the staff experience.This hotel is top quality as far as i'm concerned. Our stay was fantastic. The amenities were great. The room was big. The bed was big and very comfortable. The shower was big.The balcony was great. Sugar and the tea room are both located on the roof of this hotel. They are a total vibe. Sugar is just a great place to hang out and enjoy miami. The tier room is amazing.The food is amazing.The music was amazing top notch experience. Super vibi place, write in brickle, which is alive all the time with people. The restaurants in that area are killer. The indoor outdoor mall is right there. It's a great spot period

Front desk staff was not very helpful. Even before the stay, I called to ask some questions. They were not helpful and lacked interest when asking basic questions (i.e. parking at the hotel). Also, there was a clump of hair in the bed upon check in. I wish I could attach the photo.