Los Gatos Hotel Guide - Kings Court Shopping Center hotels in Los Gatos, United States of America.

"Parking was excellent -- under the building, so access to the lobby was very easy. Staff was very friendly, check-in and check-out very easy. The room was simple but very modern and clean. And quiet! So I got a good night's sleep."

"The staff was amazing. So nice and attentive. Our room lock was malfunctioning but they had it fixed the next morning. The only downfall was not the fault of the Best Western - two nights in a row, other guests came in just before 3am and woke everyone up. In the parking lot, stomping in their rooms, beeping their car alarms. Annoying, but I know they were on vacation. Not the end of the world. I'd definitely stay here again."

"Although the beds were comfortable and the wifi worked well, we were generally disappointed. We received conflicting information about check in, the kitchen had only the barest minimum and was missing some important essentials (hot pads for example), the towel rack in the bathroom was on the floor when we arrived (we were able to re-attach it), and the parking options were unclear (we were informed later that the only parking was on the street). Although the listing states “comfortable living spaces,” there is no living room, only the pictured dinning area. We were informed prior to arrival that the gardener had not finished and would be back. However, the yard was a mass of overgrown bushes, weeds, and cheat grass. It looked like the gardener hadn’t been there for months, and, in fact, did not arrive at any time while we were there. We won’t be staying here again."

"Great place. I’ve stayed there many times."

"Great hotel with nice rooms in a really fun location. Special shoutout to McKenzie for being extra helpful with my million questions and requests"

"Very clean and comfortable room. Wonderful location"

"Peaceful location "

"Clean and great staff…nice room for price"

"Pros:The property is located in a desirable neighborhood close to downtown Los Gatos, a beautiful and upscale neighborhood just off the highway 9. The host(s) were friendly and allowed early check-in.The property allows dog(s), and I was able to bring my 2 Cavalier King Charles Spaniels that are well-behaved and trained. Karen enjoyed meeting my dogs.CONS:The photos are a fake story. In Reality, the grounds are not well kept & property overall needs updating. It is easy to slide down the stairs to enter the property because there is a lot of brush debris. Not kid, elderly or disabled friendly property.It smells of must, possibly a black mold smell. The smell is strong and hits your senses immediately upon opening the door. I opened the windows to air the place out, but it returns fiercely when the windows are shut. I would NOT recommend this place if you have allergies to dust, mold or pollen. It is NOT a clean place to stay. It's extremely dusty, ant and bug traps all around the interior of unit. Dirty windows and window sills. I was informed by Host Humphrey that I will receive a cleaning refund. He NEVER refunded. Bad Business! The tub was filthy like it had not been cleaned in months. The toilet had personal body hair on the edge of the toilet rim. I didn't sit down on the toilet and wore slippers around the house. I had to WASH THE TUB AND TOILET MYSELF. I wore slippers in the shower because it was too gross to put my feet in the tub."