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Reviews of The Inn At Brough

5 out of 5
The Inn At Brough
Main Street, Brough, Kirkby Stephen, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 81 reviews" "
Rating 8 - Good. 15 out of 81 reviews" "
Rating 6 - Okay. 6 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

4/10 Poor

David

Disliked: Staff & service, amenities
I expected to be able to have a meal as the details indicated a restaurant but there was no evening food available. As they had few guests they also closed the bar at 7.30 pm. Odd as when I booked it indicated that there was limited availability. The hotel is pretty basic. The room was clean though and decent breakfast. This has slightly dented my trust in the accuracy of details provided on Expedia. I had been travelling around the north of England and this was the least value for money.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Stayed 1 night in Jul 2023

8/10 Good

J K

Travelled with partner
Staff very attentive & friendly. Bedroom 7 to warm & noisy pipe work from time to time. Mattress too soft & uncomfortable. Evening meal & breakfast very good.
Stayed 1 night in Jul 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Outstanding room
Stayed 1 night in Jul 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely inn in village with lovely little bar. Rooms lovely and a good size.free parking
Stayed 1 night in Mar 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay, strange atmosphere due to covid restrictions. Friendly helpful staff good food, albeit a limited menu, but again down to covid. Would stay again
Stayed 1 night in Jul 2020

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very cold at breakfast
Stayed 1 night in Feb 2020

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Dales and Lake District. Perfect location.
Very comfortable, spacious accommodation; we had the 'Castle Suite' Location is reasonably quiet. Although not far from A66 trunk road this did not cause any noise issues, rather it makes the hotel very easily accessible. Brough is in Cumbria but very close to borders of both County Durham and North Yorkshire; ideal for High Force, The Yorkshire Dales and the Lake District. Breakfast is superb with a wide choice and well cooked hot food. The dinner menu would be the weak point if you are staying a few days; it has limited choice but provides good food at fair prices. The strength of the Inn at Brough is the staff who are all cheerful, helpful and ready to talk to you about their hotel, activities going on in the area etc.etc.
Stayed 4 nights in Sep 2019

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
it was that good ive booked again for next week
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Sophie is your best asset. She’s a keeper!
Stayed 1 night in Aug 2019

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so
Apart from someone re are arranging chairs below room 2 at 4:20am
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Its a nice hotel and convienient for business
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crunchy on the outside Soft on the inside.
Great place to stay if in the lakes, very good helpful staff obviously picturesque area and views. Bed soooo comfy! Hotel looks dated outside as converted coach house but inside superbly clean and very unexpectedly modern a very big nice surprise !! Breakfast is excellent too. should have 4 star rating.
Stayed 1 night in May 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we stay in was good apart from the TV being on all night next door so did not sleep well apart from this all ok
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, with very lovely staff, particuarly from the blonde lady who checked me in, showed me my room and was the waitress in the evening. The facilities were propper nice with the usual stuff plus added extras. There was a fridge in the room with milk for you tea /coffee, a couple of books which you could take with you if you wished (they asked for a donation half of which fits to charity and half on a replacement book), a place for you to keep your shoes and robe should you need it. A bet nice place. Excellent full English breakfast, omlette or porridge for breakfast too as well as cerial.
Stayed 1 night in Apr 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stopover for one night and found a gem!
Lovely little coach house with all the comforts of home. Beautiful family room, pristine bathroom, lovely food and a friendly atmosphere. Would definitely recommend.
Stayed 1 night in Mar 2019

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A66 stoppoff
Staff lovely, very comfortable room. Nice dinner.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed couple of time, what a lovely experience. Always so friendly. Would definately stay again.
Stayed 1 night in Jan 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stop
very comfortable spacious room, and freshly cooked food in the restaurant.
Stayed 1 night in Nov 2018

6/10 Okay

Allan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Extremely poor experience in the restaurant................45 minutes and my meal had still not appeared.....only 5 other diners in and they were having problems also................waitress very apologetic and embarrassed at the situation. 2 day stay, staff very friendly, but kitchen could not cope............spoilt the stay....
Stayed 2 nights in Nov 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant team at the Inn, spotless room, all very new
Stayed 1 night in Nov 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Alison, Lake District

Liked: Staff & service
Our visit started badly at check in, as we were waiting at reception we could hear people at the bar, including hotel staff, talking about us in a derogatory way. The room was ok but small and stuffy. Bathroom was nice and well stocked. The glasses left with the tea and coffee tray were dusty and we had to ask for coffee. We ate in the restaurant and the food was reasonable but the experience was spoilt by noise from the bar. We were the only people eating and the ambience wasn’t great, having some background music would have helped. Overall ok but I don’t think we will return.
Stayed 1 night in Nov 2018

8/10 Good

rose, paisley

Liked: Cleanliness, staff & service, room comfort
Nice hotel wrong location
Nice clean room in bungalow suite disappointed that couldn’t get WiFi in room another issue toilet door didn’t close right over. Had dinner twice during our stay food was good and well priced If looking for a hotel for walking holiday this is ideal very little to do at night in local area
Stayed 4 nights in Aug 2018

8/10 Good

Mark, Chelmsford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant place for a short-break or lay-over.
Chose it because we were transiting in car from Essex to Glasgow and wanted to break our journey in somewhere interesting and quiet. Job done!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent hostelry. Great rooms, good food, and Super attentive service from all staff.
Stayed 2 nights in Dec 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An en-route overnight wasn't long enough.
An absolute gem in a beautiful area of the country - couldn't fault it.
Stayed 1 night in Sep 2017

10/10 Excellent

Francis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great weekend in the Lakes area
We had a very enjoyable stay .The staff helpful and happy to help with any thing we wanted. The hotel was spotless throughout the rooms clean and very comfortable.
Stayed 2 nights in Aug 2017

8/10 Good

Travel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick visit
Only stopped 1 night but would definitely go back
Stayed 1 night in Aug 2017

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb accomodation
Changed our date at last minute and had to pay a supplement for upgrading to the Lady Ann Clifford Suite. So glad we did! The bathroom (complete with TV over the bath) is just the best we have ever experienced anywhere, plus a lounge as well. The breakfast was also great. Would love to return, but it will have to be this suite from now on.
Stayed 1 night in May 2017

10/10 Excellent

jane, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
the hotel was lovely and clean. the evening meal was very good. we needed to leave prior to breakfast and staff were able to provide a cold buffet for us along with the offer of a packed lunch. the room was very clean and the bed was comfortable.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Austin, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop off friendly and accommodating hotel.
We chanced on this hotel from trip advisor when looking for a one night stop as we travelled from Scotland to North Yorkshire. We so enjoyed our stay that we shall return. Beautiful refurbished hotel with great decor and fantastic attention to detail. Good parking, very friendly and accommodating staff and a great breakfast. Who could wish for more...... We were to arrive late and whilst the restaurant closes for last orders at 8:30pm, the staff were more than happy for us to pre order something in anticipation of our arrival. An excellent choice, great value for money and a hotel that we would highly recommend.

10/10 Excellent

Andy, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, staff very helpfull and pleasent, superb room really enjoyed our 3 night stay.

6/10 Okay

RICHARD, ISLEWORTH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rough around the edges inn at Brough
The rooms met our expectations on value and reception staff were efficient and helpful, however the serving staff were in our view in need of "on the job training". The rating downgrade stems from our dinning experience at the hotel. Dinner was overcooked and sides (including the late microwaved bread ?) were tasteless.The Kitchen staff need to raise their game as this "bistro type" meal was the worst we have experienced for many a year!

10/10 Excellent

Chris, Southport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stop on Lady Anne's Way
This was a very comfortable overnight stop on our long distance walk. The room offered a little luxury after a day's walk and a pleasing evening meal. The young staff were very friendly and efficient.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rachel, Wgc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Inn
Just overnight stay passing through. Lovely inn with great food, drink, breakfast etc. Lovely room. Lots of thoughtful extras. Would stay again.

10/10 Excellent

Tom, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and a lovely surprise
Warm welcome after a long drive

10/10 Excellent

Juan, St Neots

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely place, nice food and very kind service. Outstanding bathroom and clean room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
great place to stay