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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

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Reception
Plantonia
Zwierzyniec
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
9.8 out of 10, Exceptional, 72 reviews
The price is €88
includes taxes & fees
17 May - 18 May
Plantonia
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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.6

Location

7.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 64 out of 100 reviews
Rating 8 - Good. 22 out of 100 reviews
Rating 6 - Okay. 9 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

Reviews

Verified

10/10 Excellent

Luke Miller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location & classy accommodation

Fantastic location in a beautiful glamorous setting.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Aletha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is fabulous and the room was amazing! Bed was very comfortable and the room was spacious and very clean!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in the perfect location

Great apartment in the perfect location. The building is old but the apartment is completely new, very modern and comfortable. It has the elevator and AC (big plus) and in spite being very close to central railway station it is very quiet (with windows closed). Would choose again. Make sure to call reception if arriving earlier. The reception is in different building (~5 minutes away).
Stayed 1 night in Jul 2023
Verified

8/10 Good

yuki

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
good :) great location near to mall and station, old city the building and room of design bad :( not enough amenities broken hair dryer always nobody caretaker
Stayed 8 nights in Jul 2022
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Expected a better place

The pictures shown look much better than the actual condition of the rooms. Needs some maintenance and more cleaning specially under beds and tables/kitchen counter. The mattress protector was made of some kind of plastic material, which made noise when moving in the bed and also made as sweat.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

david

Liked: Cleanliness, room comfort
Disliked: Staff & service

Dont hold luggage and unable to check in early

We travelled from Wroclaw, and the reception wouldn't let store our luggage, nor would they let us check in early. They told me they texted me a location to store luggage twice, which i never received. Lady I spoke to was very abrupt and rude. Rooms were nice, and is in an excellent location. Spoilt by rude staff on check-in .
Stayed 1 night in May 2023
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enkelt med innsjekk og utsjekk (ikke avhengig av personell). Enkelt å få kontakt med hotellet via Mail, svarer fort og er behjelpelig med alle spørsmål. Fine rom, veldig god seng, umiddelbar nærhet til det meste!
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Anders

Liked: Staff & service, room comfort

Familjetripp

Boendet ligger väldigt bra till om man vill ha nära till Galeria Krakowski. Fräscha lägenheter, vi fick en loftlägenhet som saknade mörkläggningsgardiner på fönstertak, i övrigt inte mycket att anmärka på. Lyxiga materialval både kök och badrum. Bra för 2 barn å 2 vuxna. I övrigt
Stayed 1 night in Aug 2022
Verified

8/10 Good

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort

Fint værelse på en god beliggenhed

Fint værelse på en rigtig god beliggenhed, meget centralt. Meget nemt at tjekke ind med kode osv. Et minus er, at der ikke nogen reception (der er en disk, men ingen medarbejdere, da vi var der), så hvis man løber tør for toiletpapir, kaffe/te, vil have rene håndklæder osv., skal man ringe til hotellet og kan ikke få det med det samme. Kun mulighed for ét kort til værelset, hvilket også tæller ned, det er rart at have mindst to. Værelset var ret småt, men ganske nydeligt og flot indrettet. Persiennerne var dog gået i stykker og lyset på badeværelset blinkede. Orienterede hotellet om lyset over telefonen, men det blev ikke fixet, mens vi var der. Alt i alt et fint værelse til en enkelt nat eller måske to. Vi havde købt 4 overnatninger, hvilket nok var lidt for lang tid, og vi endte også med at finde et andet hotel på 4. dagen, hvor der var fitnesscenter, pool osv.
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely finish, ac not great

Lovely room, was a bit hot to sleep as the a/c unit was the opposite end of the apartment. Also, very low head height around bed
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. Clean, modern and in a very good location. Would certainly recommend to anyone thinking of visiting Karkow to stay here. Cons: Reception opens at 10am, so had to use a luggage drop off place for my final day and walls were slightly on the thin side, could hear a person snoring in the room next to me.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skal bo her neste gang jeg skal til Krakow!

Veldig fine rom med kul design og komfortabel innredning. Vi bodde i juniorsuite og hadde god plass og et veldig behagelig opphold. Hotellet er ubemannet, men det er enkelt å komme seg inn og finne frem på egenhånd. Plasseringen er bra i forhold til shopping og ligger like ved et stort, moderne shoppingsenter med supert utvalg. En kort spasertur inn til den flotte gamlebyen. Anbefales!
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz besondere Unterkunft! Altes Denkmalschutz Gebäude mit stilvoller Ausstattung. Lage ist unschlagbar.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Unbelievable value especially for the price. Will stay here again for sure! Great location opposite the Galleria and a 5 min walk to the square
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing place to stay in such a beautiful city

The apartment was spotless, comfortable and stylish. It was very central. Right next to the train station and a shopping center. Only a few minutes walk to the old town.
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect apartment in a great location! Would 100% recommend. Very clean, tidy & so modern.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great location and extremely comfortable !

The apartment and building itself is amazing, aswell as an ideal location, right beside the shopping centre and main train station and only a 5-10 minute walk to the main square! There is no face to face communication with staff however all online communication is very easy to use and we had no problems at all during our stay
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated very clean and smart spacious apartment in a great central location. Excellent value.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and brilliant location everything you need within 10mins walk
Stayed 5 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great accommodation, poor customer service

Great location and modern apartments. However, my room had no blind on one of the windows overlooked by a hotel opposite so I had zero privacy for the first night of my stay and bright lights from the hotels and shopping center made for a difficult night's sleep. Issue was reported on the first evening and again on the second day with no updates on a resolution. Eventually Hotels.com had to step in to get a response from the owners and move me to another apartment. Great accommodation that is let down by very poor customer service.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det låg mittemot ett stort köpcentrum samt bara några minuters promenad från gamla stan. Rummet/lägenheten var otroligt fint inredd med många bekvämligheter. Personalen var otroligt hjälpsamma på mejl innan vi anlände, de hjälpte oss att boka taxi (transfer) samt en guidad tour till Auschwitz.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern appartment. Great location, will definitely be back!!
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay

Such an amazing place to stay, the apartment was brand newly renovated, in a great location and has everything you need. Only thing that would have been nice is clearer instruction on finding the place as took us a short while given its in the middle of a square
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location the styling of the room - modern clean and met all our needs.
Stayed 4 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location, etc. great, but the staff=receptionist, was totally horrible!! Very low customer service, no manners at all, totally rude. Otherwise a great place to stay.
Stayed 4 nights in Oct 2019