Room, Partial Sea View (3 adults)
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Reviews of RVHotels Nieves Mar

3 out of 5
RVHotels Nieves Mar
Passeig Mar, 8, L'Escala

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 244 reviews" "
Rating 8 - Good. 105 out of 244 reviews" "
Rating 6 - Okay. 25 out of 244 reviews" "
Rating 4 - Poor. 10 out of 244 reviews" "
Rating 2 - Terrible. 3 out of 244 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, hospitable and friendly.
Stayed 2 nights in Apr 2024
Response from RVHotels Nieves Mar on 15 May 2024
Dear Michelle,Thank you for your kind words regarding our staff. We are delighted to hear that you found them helpful, hospitable, and friendly. Providing excellent service is always our top priority, and we are thrilled that our team was able to enhance your experience during your stay.We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good reception only problem getting into car park with English car Barrier closes before you can get back into car When they realized they kept barrier open
Stayed 1 night in Apr 2024
Response from Nacho - Reception on 24 Apr 2024
Dear JohnThanks for your review. We are very sorry for the inconvenience you had with the parking barrier. We are glad to hear that our front desk staff was able to help you. We hope to have the opportunity to welcome you again and provide you with a smooth experience. Thank you for choosing us and for sharing your experience!Best regards

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nacho - Reception on 24 Oct 2023
Dear Sylvia,Thank you very much for your evaluation. We hope to continue offering our best services and tell you that we will be happy to welcome you again. See you soon!

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Nacho - Reception on 24 Oct 2023
Dear RobThank you very much for your evaluation. We hope to continue offering our best services and tell you that we will be happy to welcome you again. See you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice big room. Nice breakfast. Two issues: onsite parking was full by mid-afternoon; and a queen size bed turned into two double. Had to park quite ways away on the street. Hotel staff appeared to be aware of the insufficient onsite parking situation but there wasn't anything they could do about it.
Stayed 1 night in Sep 2023
Response from Nacho - Reception on 17 Oct 2023
Dear guestWe thank you for sharing your observations. It's good to know that she enjoyed a large room and a good breakfast. However, we are very sorry to hear that you had problems with parking and bed configuration.Lack of parking space can be a significant inconvenience, and it's disappointing that the hotel staff couldn't do much about it. Also, the bed situation was not what I expected.We hope that, despite these problems, you were able to enjoy your stay in general. Your feedback is valuable and can help the hotel address these issues for future guests.Best regards

8/10 Good

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stopover.
We stopped by for an overnight stay and were primarily attracted by the reasonable room rates and availability offered. I was led to believe we would have 'partial sea views', however this was definitely not the case. Our room was 118 and towards the rear of the hotel. A really well apponted room, recently renovated with lots of room for luggage and bags. Comfortable beds and good quality fittings. The swimming pool was a definite winner and surprisingly deep. We ate out for the evening and enjoyed a complimentary breakfast buffet in the morning. A decnt assortment of english and continental breakfast available. The dining area was not as lavish as the room but was of no real importance. Secure and reasonabley priced offstreet parking was available and gratefully accepted.
Stayed 1 night in Jul 2023
Response from Giada on 9 Aug 2023
Dear Kent,Thank you for sharing your feedback on your recent stay with us. We appreciate your detailed comments and are glad to hear about your overall experience at RVHotel Nieves Mar.We're pleased to know that our reasonable room rates and availability attracted you for an overnight stay. We apologize if the 'partial sea views' expectation was not met in your room 118, as we want our guests to have the best possible experience. We're happy that you found the room well-appointed, comfortable, and recently renovated.It's great to hear that you enjoyed our swimming pool and its surprising depth. We're also glad that you had the opportunity to explore local dining options for dinner and enjoyed our complimentary breakfast buffet with a variety of English and continental choices.We appreciate your mention of our secure and reasonably priced off-street parking, which added to the convenience of your stay.We value your feedback and hope that, should your travels bring you back to the area, you'll consider staying with us again for an even more enjoyable experience.Best regards,The RVHotels Nieves Mar Team

10/10 Excellent

Anatoli

Stayed 1 night in Jun 2023

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent. I have been staying in L’Escala for many years but have never stayed in the Nieves Mar and have to say it was excellent, great room, great breakfast and good pool and outdoor area
Stayed 1 night in Apr 2023
Response from Nacho - Reception on 4 May 2023
Dear HenryFirst of all, we thank you for your assessment and for your words. We are very pleased to know that you have enjoyed our facilities. On behalf of the hotel team we thank you and look forward to your return. A cordial greeting.

10/10 Excellent

Carmelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Nacho - Recepcion on 4 May 2023
Apreciado Carmelo,Muchas gracias por su valoración. Esperamos poder seguir ofreciendo nuestros mejores servicios y comentarle que estaremos encantados de volver a darle la bienvenida. ¡Hasta pronto!

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family road trip!
Good location on seafront with on-site parking at €10/day. Nice view from balcony and good selection for breakfast. Good value for overnight stay.
Stayed 1 night in Jul 2022
Response from Nacho - Reception on 3 Aug 2022
Dear Sarah We are pleased to know that you have enjoyed a pleasant stay and we thank you for sharing it. We hope that on your next stay you can enjoy our facilities again. It will be a pleasure to welcome you again. A cordial greeting. RVHotels Nieves Mar

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice hotel and staf.
Nice hotel and staf. To be recommended Carefull with parking outside hotel. You might get a fine
Stayed 1 night in Jul 2022
Response from Nacho - Reception on 22 Jul 2022
Dear Customer, First of all we thank you for your assessment and for your words. We are very pleased to know that you have enjoyed our facilities. On behalf of the hotel team we thank you and look forward to your return. A cordial greeting. RVHotels Nieves Mar

8/10 Good

eLIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant Stay
We could not fault the Staff in any way, all very pleasant a nd helpful. The meals gave a great deal of choice and wine was a reasonable price for a 3 star Hotel. Our room was very open plan with many shelves so everything was on view. once we learnt how to set the shower to the right temperature it was very efficient but personally prefer a bath tub or at least a bidet.
Stayed 11 nights in Jun 2022
Response from Nacho - Reception on 8 Jul 2022
Dear Elizabeth Dear Customer, First of all we thank you for your assessment and for your words. We are very pleased to know that you have enjoyed our facilities. On behalf of the hotel team we thank you and look forward to your return. A cordial greeting.

10/10 Excellent

André, San José

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, really nice staff and overall good hotel. Didn’t had good expectations but had a surprise!
Stayed 2 nights in May 2022
Response from Nacho - Reception on 11 Jun 2022
Dear André, First of all, we thank you for your evaluation and for your words. We are very pleased to know that you have enjoyed our facilities. On behalf of the hotel team we thank you and look forward to your return. A cordial greeting.

8/10 Good

Claire

Stayed 1 night in Oct 2021
Response from Marina Sanchez on 2 Nov 2021
Chère Claire, Merci beaucoup d'avoir partagé votre expérience avec nous. Nous sommes heureux de savoir que vous avez apprécié votre séjour à RVHotels Nieves Mar et nous espérons donc que vous nous rendrez visite à nouveau. Je reste à votre disposition pour tout ce dont vous pourriez avoir besoin. Sincères salutations,

10/10 Excellent

Joop

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Gray stay, good location, friendly staff, very nice room with seaview, clean and very good breakfast. Will come back
Stayed 5 nights in Oct 2021
Response from Marina Sanchez on 15 Oct 2021
Dear Joop, Thank you for your excellent feedback. Your comments will be shared with our staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. RVHotels

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel atthe centre of l'Escala
Great hotel close to the centre of everything in L'Escala. It has good facilities and a well kept pool. Good for families and also couples this is the second time we have stayed here and it offers a great value for money stay in L'escala with views across the bay of Roses. Easy walk along the front in to town over to Empiunes and around the bay. The Breakfast is a good sixed Spanish buffet breakfast better than many in more expensive hotels.
Stayed 1 night in Sep 2021
Response from Recepcion on 7 Oct 2021
Dear David, Thank you very much for taking a few minutes to provide such a detailed and loving post. We are very happy that you enjoyed your stay at our Hotel and we look forward to your next visit. Kind regards, Rv Hotels Nieves Mar

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
El único pero es que llegué demasiado pronto y no me dejaron guardar la maleta en consigna por el tema Covid. Por suerte pude dejarla en el coche, pero si hubiera ido en transporte público hubiera sido una jugarreta. Entiendo que puede buscarse una solución a pesar de la pandémia, igual que se hace para el tema de los desayunos. todo lo de demás muy bien
Stayed 1 night in Sep 2020
Response from RVhotels on 5 Oct 2020
Apreciado Alberto, le agradecemos su excelente valoración y sus comentarios. Efectivamente este año no disponemos de servicio de almacenamiento de maletas, es una medida que han adoptado para evitar el contacto entre objetos personales y reducir los posibilidades de contagio y de esta manera, ser un establecimiento más seguro, en todo caso si un cliente llega al hotel en transporte publico tomamos las medidas de seguridad oportunas y como excepción si le guardamos el equipaje. Esperamos que nos visite en otra ocasión y le enviamos un cordial saludo.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ur new go to hotel in L'Escala
We are occasional visitors to L'Escala and often wish to stay an evening. Our previos hotel of choicechas closed and others not opened but i do not think we will need them any more. Our stay at RV Neives Mar was superb. Could not fault it on any terms price or comfort or facilities or cleanliness.
Stayed 1 night in Sep 2020
Response from Recepcion on 25 Sept 2020
Dear David, thank you for sharing your experience at RV Hotels Nieves Mar and for your excellent score. We're glad to know you enjoyed your stay and we look forward to having you back. All best.

10/10 Excellent

Maria Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ice Hotel Views
It was an amazing stay!
Stayed 1 night in Aug 2020
Response from Recepcion on 17 Sept 2020
Dear Maria Dolores, thank you for sharing you experience with us. We're glad to know you enjoyed your stay at RV Hotels Nieves Mar. Best regards,

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Family Holiday hotel with great large pool area. Food good. Location excellent. 3 mins from old town or 5 mins to new town. And literally on the beach!
Stayed 1 night in Jul 2020
Response from Recepcion on 23 Jul 2020
Dear Felix, thank you for your comments. We're glad to know that you enjoyed your stay at RV Hotels Nieves Mar and look forward to having you back. All best.

10/10 Excellent

José, Genève

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was booked last minute and we were positively surprised about every aspect of it: welcome, rooms, breakfast. We would recommend it.
Stayed 1 night in Jun 2020
Response from Recepcion on 23 Jul 2020
Dear José, thank you for sharing your experience at RV Hotels Nieves Mar. We're glad to know that you enjoyed your stay and lood forward to having you back. All best.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located between the new town and old town. Nice view to the sea and decent size rooms. Staff are friendly and rooms are cleaned well each day. Breakfast is nice with plenty to choose from
Stayed 4 nights in Oct 2019

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate hotel
Basic hotel. Our room was tiny--it wasn't even on the main hall, you had to enter it off the stairwell. Breakfast buffet was good. Nice pool and outdoor area and good location.
Stayed 1 night in Oct 2019
Response from recepcio on 22 Oct 2019
Dear Lisa, thank you for sharing your experience with us. We're glad to know you enjoyed your stay at RV Hotels Nieves Mar and hope you visit us again. Best regards.

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The sewage smell emitting from the bathroom was quite overpowering at times. The maintenance chap tried to resolve it by putting a towel over the shower drain!!
Stayed 5 nights in Oct 2019
Response from recepcio on 22 Oct 2019
Dear Jim, thank you for sharing your experience with us. We apologize for the inconvenience you had in your room and regret we did not solve it as we shoud have done. We really hope you can visit us again in order to show you that our commitment to improvement is real. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, good staff, good food and good service. A lovely hotel. The only criticism would be that the ‘pool bar’ doesn’t open until 3pm, so when sitting around the pool all day, we couldn’t get a tea, coffee, soft drink snack or beer.
Stayed 5 nights in Sep 2019
Response from recepcio on 21 Sept 2019
Dear guest, thank you for your comments and excellent score. We're glad to know you enjoyed your stay with us and really hope you visit us again. We take note about your comments regarding the "pool bar" as it's very important for us knowing our guests' needs, it helps us improve. Best regards.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
When we got to the hotel the room we were given did not have a working air conditioner and I was given another room which also did not have air conditioning. Me and my family were up all night sweating and it was not until the middle of the next day that we were able to get a room that was tolerable. The room was very expensive and I asked for compensation and was told that because I booked it through Expedia that a refund could not be given for the night - completely unacceptable! This ruined a day and a half of my vacation and put a big damper on the trip. I expect some compensation from either the hotel or Expedia as it is only right. If I don’t get some resolve I will not use either the hotel or Expedia again. This is my second review of the property and I have not heard anything from Expedia thus far. Briank@elementstrade.com
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Recently updated room. I totally recommend it .
Stayed 2 nights in Jul 2019
Response from recepcio on 4 Aug 2019
Dear Guest, thank you for your comment. We're glad to know yoy enjoyed your stay with us and hope you visit us again. Best regards.

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Air conditioner didn’t work properly. Notified front desk three times. The technician never went to fix it. We slept very uncomfortable for three nights
Stayed 3 nights in Jun 2019
Response from Recepción on 11 Jul 2019
Dear guest, thank you for your comments. We take note about the inconveniences you had in order to fix them and we apologize. We hope you can visite us again. Best regards.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The effort bring made was obvious and doing a good job. The room was lovely and balcony.
Stayed 2 nights in Jun 2019
Response from Recepción on 11 Jul 2019
Dear guest, thank you for your comment. We're very happy to know you enjoyed your stay and hope to see you again. All best.

10/10 Excellent

Margaret O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. great location. Staff really great
Stayed 7 nights in Sep 2018

10/10 Excellent

Brian

Great find!
Wonderful Hotel, what a surprise when we arrived and saw the facilities, friendly staff and room comforts. We were on a road trip with two friends and enjoyed a great stay in this hotel, would definitely recommend it.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Decent Hotel with sea views. Needs a bit of a refurb.
Stayed 7 nights in Sep 2018

4/10 Poor

john

We have stayed at Nieves Mar off and on for over 30 years so fortunately they were like a second family to us ,we knew most of the staff on a first name basis and Martin and Rosa the cousins who ran the hotel,so for us to come back and experience the style the hotel is now being run on ie more aimed at young families we will not return ,I guess nothing stays the same .
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , nice pool and bar staff. Close to old town and the beach. Everything within a short walk. I want to to go back.....next week if I could😎
Stayed 5 nights in Aug 2018

6/10 Okay

Geir Terje

Liked: Cleanliness, staff & service, room comfort
Defect AC
Hotel room had defect AC. Upon check-in no extra beds as promised in the booking (suite) were available. House keeping organized within 2,5 hours. Defect AC was reported THREE times - firstly at 11 pm we got a room with a functional unit. Stressful experience - and a shame it took 7,5 hours to give us a new room/fix the AC issue. Despite a nice discount, the overall experience is quite ruined due to this.
Stayed 1 night in Aug 2018

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to return
Great location, friendly staff, lovely entertainment team, great facilities, brilliant pool. Will definitely come again.
Stayed 4 nights in Jul 2018

2/10 Terrible

keith

Disliked: Staff & service, property conditions & facilities
Poor service
Made to wait for our room as it wasn't ready then our room given away to other guests and made to wait 2 hours more. Not checked in till 4 pm staff indifferent and openly uncaring no apology and will not be back.
Stayed 3 nights in Jul 2018

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base to explore L'Escala
Great location close to both Riells and the old centre of L'Escala. The hotel appears to have been recently refurbished and our room was a good size and nicely decorated compared to other 3 star Spanish hotels we have visited. Huge pool and pool area, with lifeguard on duty. Plenty of sunloungers, perhaps lacking a bit of character as the area is so big. Bar did not open until 15.00. Breakfast was adequate. On site parking available for 10 euros a day which felt expensive but it was very hard to find parking in the street close by. Overall a good base for a short stay if you want to be close to the centre of L'Escala.
Stayed 1 night in Jun 2018

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great welcome by staff at every point. Very professional and friendly. Swimming pool great place to relax. Lovely breakfast
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Good location, excellent beds. Food very repetitive, not hot and I ended up taking Imodium! Lifts constantly breaking down which was not great as we were on 5th floor. We understand the hotel will be having major refurbishment at the end of the season hopefully this will improve matters.
Stayed 7 nights in May 2018

6/10 Okay

Stephane

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Réservation vue piscine Pas de vue piscine
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft und feines Frühstück. Pool sehr schön.
Stayed 2 nights in May 2024

6/10 Okay

Drain Marguerite

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nacho - Reception on 11 Nov 2023
Chère Karine,Merci beaucoup pour votre évaluation. Nous espérons continuer à vous offrir nos meilleurs services et vous disons que nous serons heureux de vous accueillir à nouveau. À bientôt!

8/10 Good

Loïs

Stayed 1 night in Nov 2023
Response from Nacho - Reception on 11 Nov 2023
Cher client,Nous sommes heureux de savoir que vous avez apprécié votre séjour et nous vous remercions de le partager. Nous espérons que lors de votre prochain séjour vous pourrez à nouveau profiter de nos installations. Ce sera un plaisir de vous accueillir à nouveau. Cordialement.

6/10 Okay

Enis

Travelled with family
Disliked: Cleanliness
Séjour
Le séjour était correcte, sauf que la propreté de la salle de bain/douche n'était pas au top malgré qu'on a payé cher pour une basse saison.
Stayed 2 nights in Oct 2023
Response from Nacho - Reception on 1 Nov 2023
Cher EnisMerci d'avoir fait confiance à notre hôtel et merci pour votre commentaire qui, sans aucun doute, nous encourage à continuer de nous améliorer de jour en jour. Notre objectif est d’atteindre la satisfaction du client et d’offrir le traitement le plus personnalisé possible. Ce fut un plaisir de vous servir et nous espérons vous revoir dans notre hôtel. Sincères salutations.

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nacho - Reception on 1 Nov 2023
Cher Jacques,Merci beaucoup pour votre évaluation. Nous espérons continuer à vous offrir nos meilleurs services et vous disons que nous serons heureux de vous accueillir à nouveau. À bientôt!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bon séjour
Bon séjour
Stayed 1 night in Sep 2023
Response from Nacho - Reception on 6 Oct 2023
Cher client,Nous sommes heureux de savoir que vous avez apprécié votre séjour et nous vous remercions de le partager. Nous espérons que lors de votre prochain séjour vous pourrez à nouveau profiter de nos installations. Ce sera un plaisir de vous accueillir à nouveau. Cordialement.

10/10 Excellent

brigitte

Stayed 1 night in Sep 2023
Response from Nacho - Reception on 30 Sept 2023
Chère BrigitteMerci beaucoup pour votre évaluation. Nous espérons continuer à vous offrir nos meilleurs services et vous disons que nous serons heureux de vous accueillir à nouveau. À bientôt!