Lacoste Hotels

"The staff were wonderful! The location perfect!"

"Excellent service, friendly staff with great English. Attention to detail."

"The lunch and dinner menus were excellent. A very good mux of smaller and larger dishes, healthy options and everything was delicious. The drinks service at the pool bar was poor, unable to make a coffee with hot milk for a few days. The dessert menu is limited. The breakfast buffet is very poor in comparison. Virtually no health food options (berries, nuts, seeds totally lavking), limited fresh fruit. Packaged cakes sliced up, lack of brown bread, no helthy yogurts such as greek yogurt. No freshly cooked options (tasted like powdered scrambled egg), where are the poached or boiled eggs or freshly made omelettes like at other health/spa resorts? A shame, as the hotel and facilities are great and the staff are super friendly and helpful. Gorgeous outdoor pool, shame one pool at least wasnt heated. "

"Great staff !!!"

"Yes"

"No "

"We stayed three nights over Easter at Capelongue, just one day after opening for the season—and unfortunately, it showed throughout. Check-in was poorly managed. We arrived at 12:30 with a pre-confirmed early check-in, yet no one could tell us when the room would be ready. We were sent to lunch (which was good), but even at 15:10 the room was still not available. When we pointed out that Expedia listed check-in from 15:00, we were told it was actually 16:00. We were eventually given the room shortly after, but the process felt disorganised. We booked a Deluxe Terrace but were given what seemed to be one of the smallest in that category, in the older part of the hotel. No seating area as shown in photos, visible dust, and a terrace next to the parking with a loud AC unit running constantly. It’s hard not to wonder whether booking via Expedia influenced the room allocation. Service lacked consistency: pool towels not cleared or set up properly, pool water not very clean, and empty glasses left around. Basic standards were missing. On the positive side, the food was good and restaurant service attentive, and the property is visually appealing. Overall, however, the experience fell short. Would return, but not at the start of the season."

"Chambre a rénover , petit dej a améliorer ( oeuf brouillé et lard froid) ,climatisation bloquée , surmatelas qui se déchire . Bref, un bon rafraîchissement à réaliser "

"Was absolutely fantastic in every respect.Will come again."