Outdoor pool, pool umbrellas, pool loungers
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Reviews of Apartamentos las Acacias

3 out of 5
Apartamentos las Acacias
Calle Princesa Guayarmina, 1, Puerto del Carmen, Tías

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 33 reviews" "
Rating 8 - Good. 13 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness
It was lovely place nice and quiet and very close to the main town easy access to everywhere
Stayed 7 nights in Mar 2024

8/10 Good

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
We had a lovely time very tranquil and peaceful ,the apartment a bit dated but very clean also cooking utensils ,the pool area was spotless .the shower only lasts about 5 minutes very hot but by turning the pressure down run more cold water in lasts longer ,towels changed regular .short walk to the shops and strip .At all times make sure you lock the door when sleeping even though there is no AC and when you go out ,the Wi Fi can be a bit of hit and miss .all in all it’s a lovely little complex and would definitely go back . Not far from the airport.
Stayed 14 nights in Apr 2023

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Karen

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023

2/10 Terrible

Sumer

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 12 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Kyle

Liked: Cleanliness, room comfort
Beautiful place, well kept and very friendly and helpf staff.
Stayed 5 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice apartment
Quite nice. Apartment was clean enough and in good condition.
Stayed 5 nights in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, room comfort
It was very clean tidy and the Lady who run the place was very nice if we had a problem we could go and see her and it would be sorted the property was a walk from the main strip which was very handy and we will stay there again
Stayed 5 nights in Feb 2022

8/10 Good

david

Liked: Cleanliness
Good stay!
I was concerned about different reviews in the internet about burglaries happening in the hotel, however I found it to be VERY SAFE. with bars in the windows, and an alarm system at the apartment's door. Didn't have any issue regarding that. The place is centrally located, easy parking, very clean, very quiet with a delightful swimming pool (although a bit deep, you must know how to swim). Pros: - location, quietness, clean, safe. Cons: You need to pay for the safe key. Also might get very hot at night and there's no fan or AC.
Stayed 9 nights in Aug 2020
Response from Las Acacias on 30 Sept 2020
Thank you for taking the time to evaluate your stay with us. Your comments are very much appreciated! We hope to have you back with us soon!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
Helpful reception member of staff. Thorough cleaning undertaken regularly. Close to all amenities & only a 2 minute walk to the sea front. Overall, very good value for a winter break
Stayed 7 nights in Feb 2019
Response from carmen on 19 Feb 2019
Good Morning Thank you for your review.Hope to see you very son Las Acacias

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, good location, communication regarding booking and access very good.
Stayed 4 nights in Dec 2018
Response from las acacias on 26 Dec 2018
Good Morning Thank you for leave written your experience with us. Hope to see you son with us. Have a nice xmas time and a Happy 2019

10/10 Excellent

Tricia, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A long 4 day weekend break for my birthday, accommodation perfect, location perfect, and Carmen extremely helpful will definately recommend and stay again
Stayed 4 nights in May 2018
Response from Las Acacias on 30 May 2018
Good Morning Tricia, Thank you for leave your opinión We hope to see you again sonKind Regards Las Acacias

8/10 Good

Geraldine

Liked: Room comfort
Apartments in great location
Location of these apartments is fantastic, 5 mins walk to the main strip & 2 mins to the Spar shop which had fresh crusty rolls every morning. The apartment itself was quite basic but it had everything we needed for the week. We stayed in no.5 which was ground floor & had a terrace but the sun never shone on no.5 from morning till night, all the apartments near us seemed to get some sun at different times during the day & the apartments around the pool had sunshine all day long. We were quite annoyed about this as we couldn't sit out on the terrace to have a coffee or glass of wine as it was always in the shade. We had beautiful weather for the week & so spent a lot of time by the pool but the sun loungers were really hard & uncomfortable as there was no cushions to put on them. Our sheets were never changed for the week. Apartments are quite dated but we knew it was 2 key when we booked it. Overall, we enjoyed our week but we wouldn't return to these apartments unless we could have one near the pool, certainly not no.5!!
Stayed 7 nights in Jan 2018
Response from Carmen on 7 Feb 2018
Good Morning Dear Client, We are very grateful that you have valued your stay with us. We will notify your dissatisfaction to the address. a cordial greeting

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2017
Response from carmen on 17 Jan 2018
Good MorningDear Client, Thank you for for your review, it is very helpful. We hope to see you very son Kind Regards LasAcacias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay
It was good location... Very spacious and clean. The pool was very deep make sure you have floats. The staff are very friendly and helpful.
Stayed 10 nights in Aug 2017

6/10 Okay

Tommy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Adequate.
Unfortunately for us lanzarote was the coldest it's been in 30 yrs. The apartment was cold and we had to buy a heater. Apart from that it was in a good area with good amenities. I won't return to Lanzarote but that's not a reflection on the apartment.
Response from General Manager on 13 Feb 2017
Good Morning We are very sorry , that you frozen during your stay with us, why you didn't contact to Reception, we could find a solution. Otherside , this year was the coldest since more then 50 years I hope this is not a hándicap to come to our complex again, we will happy to see you again with us regards

8/10 Good

Una Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carmen was really helpful
Response from General Manager on 13 Feb 2017
Good Morning Thank you so much for your lovely wors We hope to see you again Regards

8/10 Good

Declan, Dublin

Liked: Cleanliness, staff & service, room comfort
An enjoyable stay
The apartment was excellent for our purposes. It felt safe and the clientele and staff were all friendly. The rooms were a little old fashioned but contained everything we required. They were cleaned regularly and were very comfortable to stay in. I would happily go here again.
Response from General Manager on 21 Sept 2016
Good Morning Mr. Declan, Thank you for your rewiue , we hope to see you very soon Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab holiday, love Lanzarote
They are lovely quite apartments. Few minutes walk down to the beach and main strip . Very clean, Carmel on reception very helpful. Will definitely be going back there!!! .
Response from General Manager on 21 Sept 2016
Good Morning Dear Clients. Thank you for take time to write your experience with us. We hope to see you very soon, and thank you again

8/10 Good

Patrick, Ireland

Liked: Cleanliness, staff & service, room comfort
Great location friendly staff

4/10 Poor

juste

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

jörg

Liked: Cleanliness
Alles in allem in Ordnung
TV hat Störungen gehabt. Im Bad an der Decke löste sich der Anstrich. Einrichtung ist schon in "die Jahre gekommen". Kommunikation auf deutsch war nicht möglich. Personal war trotzdem sehr hilfsbereit und freundlich. Die Anlage hat einen schönen Pool. Check-in und Check-out haben gut funktioniert. Jede Menge Kneipen und Supermärkte in der Nähe.
Stayed 7 nights in Jan 2023

2/10 Terrible

Juan Rafael

Stayed 6 nights in Aug 2020

10/10 Excellent

Radoslaw

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warto się tu zatrzymać
Same przyjemne doświadczenia POLECAM
Stayed 3 nights in Dec 2019
Response from Las Acacias on 13 Dec 2019
Dziekujemy bardzo i zapraszamy ponownie :)

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Die Einrichtung war alt und abgenutzt. Die Kissen von Sofa und Sessel waren sogar speckig, sodass wir ein Handtuch untergelegt haben. In der Beschreibung stand, dass eine Waschmaschine vorhanden sei, in unserem Appartement war aber keine. In einigen anderen, wie wir von Nachbarn erfuhren, aber schon. Die Eingangstür (über die Terrasse) war nach einem kräftigen Regen nur noch unter Kraftaufwand zu schließen und zu öffnen. Als wir das meldeten wurde gesagt, dass sich das bei Sonnenschein wieder gibt. Tat es aber nicht. Das Bett war bequem. Generell war der Reinungsrhythmus undurchsichtig und teils wurde nicht vollständig gereinigt. Ein Beispiel: Der Müllbeutel wurde erneuert, das Bett mit dem deutlich sichtbar schmutzigen Laken aber so belassen, noch nicht mal gemacht, das Trinkgeld wurde mitgenommen.
Stayed 16 nights in Oct 2018
Response from LasAcacias on 29 Dec 2018
Guten Tag, Wir bedanken Uns fuer die gebrauchte zeit fuer Ihre bemerkungen. Wir reichen Ihre beschwerden zur Direczion und Bitten um endschuldigung

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Great place to stay! Cons: we ordered/preferred 2 SB and received 1 DB, with uncomfortable blanket. There is some wear and tear; the stream in shower was very low. Pros: very cosy apartment, nice area with pool, very pleasant surrounding and city, close to shop and to the beach! Highly recommended.
Stayed 4 nights in Sep 2018

8/10 Good

Jan Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Las Acacias on 30 May 2018
Good Morning Jan, Thank you for your review Hope to see you son Kind Regards LasAcacias

8/10 Good

Alexis, Tenerife

Liked: Cleanliness, staff & service, room comfort
Apartamento cómodo y cerca de la playa.
La verdad que solo estuve para dormir y poco más. Me pareció amplio y a pesar de los años que puede tener no estaba mal. También tiene lavadora que esta muy bien para estancias de más de una semana.
Response from carmen on 22 Sept 2016
Buenos días Sr. Alexis. Disculpe el retraso de nuestra respuesta , nos es grato escuchar que ha disfrutado sus vacaciones en nuestro complejo. Esperamos verles muy pronto de nuevo. Saludos Cordiales

8/10 Good

Marc

Liked: Cleanliness, property conditions & facilities, room comfort