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Reviews of Apartments La Peñita Lanzarote

3 out of 5
Apartments La Peñita Lanzarote
Calle Chalana, 2, Puerto del Carmen, Tías, Lanzarote

Reviews

9.0

Wonderful

Rating 10 - Excellent. 144 out of 245 reviews" "
Rating 8 - Good. 72 out of 245 reviews" "
Rating 6 - Okay. 23 out of 245 reviews" "
Rating 4 - Poor. 4 out of 245 reviews" "
Rating 2 - Terrible. 2 out of 245 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

jean

Travelled with family, Travelled with group
Liked: Cleanliness
Stayed 14 nights in Jan 2024
Response from Lorena - Customer Service on 26 Jan 2024
Thank you for the 5 out of 5 rating! We appreciate your positive feedback. If you have any specific thoughts or suggestions, we'd love to hear more about your experience. Feel free to share your insights, and don't forget to follow us on social media for the latest updates. We look forward to hosting you again and ensuring your future stays are just as excellent!

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Excellent , we stayed 7 days in a different hotel called bluesea los fiscos which it was a disaster on the last day we decided we wanted to stay 2 more days and we found this place which is just perfect clean ,comfortable and with an amazing location just a few minutes walk from ruta 66 , would definitely recommend staying in this place , we’ll be back
Stayed 2 nights in Dec 2023
Response from Lorena - Customer Service on 26 Jan 2024
Thank you for your fantastic review and perfect 10 out of 10 rating! We're delighted that you found our complex to be a clean, comfortable, and perfectly located retreat after your initial experience. It's wonderful to know that you would recommend our place, and we look forward to welcoming you back for another enjoyable stay. Your satisfaction is our priority, and we appreciate your recommendation. Thank you for choosing us!

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Great pool. In good position on strip
Stayed 11 nights in Nov 2023
Response from Lorena - Customer Service on 2 Dec 2023
Dear Paul, Thank you for your recent visit and perfect rating. We're thrilled to hear about your positive experience at our hotel, particularly enjoying our pool facilities and location. Providing an exceptional stay is our primary goal, and we're delighted to have succeeded. Your kind words encourage us to continue delivering outstanding service. We look forward to hosting you again for another memorable stay.

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Lorena - Customer Service on 9 Nov 2023
Dear Betty, Thank you for the perfect rating! We're delighted to hear you had a fantastic stay. If you have any specific feedback or would like to share more about your experience, feel free to let us know. We look forward to hosting you again in the future.Best regards,

10/10 Excellent

Roisin

Stayed 7 nights in Aug 2023
Response from Lorena - Customer Service on 1 Oct 2023
Dear Roisin,Thank you for the perfect 5 out of 5 rating! We appreciate your support.Best regards,

10/10 Excellent

Debra

Liked: Room comfort
Great locaton to shops ,bars ,restaurants and the sea friendy staff
Stayed 10 nights in Jun 2023
Response from Lorena - Customer Service on 6 Jul 2023
Dear Debra, Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location near shops, bars, restaurants, and the sea. Our friendly staff strive to provide excellent service to our guests, and we're glad that you had a positive experience with them. We hope to welcome you back in the future for another enjoyable stay. If you have any further comments or suggestions, please feel free to let us know.

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean comfortable and the staff were very friendly and helpful it’s in a good position for everything
Stayed 10 nights in Jun 2023
Response from Lorena - Customer Service on 25 Jun 2023
Thank you for your feedback! We're delighted to hear that you found our apartments clean, comfortable, and in a convenient location. Our dedicated staff takes pride in providing friendly and helpful service to ensure a pleasant stay for our guests. We strive to offer a great experience that is close to various amenities and attractions. We appreciate your kind words and hope to have the opportunity to welcome you back in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

8/10 Good

Phil, Dublin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We could come and go as we pleased as we had our own keys. It is in easy walking distance of the shops, strip and beach. Cleaners were in every second day. Only down side to it was the few small cockroaches, but they are everywhere in Lanzarote.
Stayed 7 nights in Jun 2023
Response from Armando . on 14 Jun 2023
Dear Mr , Mrs Phil :Thank you for your comments . We hope to see you next year .Kind regards .Armando .

10/10 Excellent

Clare

Stayed 5 nights in Jun 2023
Response from Renda Martínez - Customer Service Department on 14 Jun 2023
Dear Clare, Thank you very much for rating your experience with us. It was a pleasure to have you here! We are excited to know that your experience was excellent, and we can't wait to receive you again soon. Best regards,

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, room comfort
Long Weekend
Only stayed for a long weekend but could not fault the apartments. Beautiful location, rooms are really spacious and all the staff were helpful and friendly. Would definitely recommend.
Stayed 3 nights in May 2023
Response from Renda Martínez - Customer Service Department on 16 May 2023
Dear Lesley, Firstly, thank you very much for taking the time to comment and rate your experience with us. We are very happy to hear that you enjoyed the location of the complex as well as the apartments. We will pass on your kind words to all the staff. If you recommend others to come, it means that you really liked it! We look forward to seeing you again at La Peñita! Best regards,Customer Service Department

10/10 Excellent

Ryan

Stayed 3 nights in Mar 2023
Response from Lorena - Customer Service on 4 May 2023
Dear Ryan, Thank you for being our guest and taking the time to rate us! We are very happy to hear that you enjoyed your stay.We invite you to subscribe to our system for loyal customers on our website where you can enjoy special prices and discounts and promotions.Best Regards,

10/10 Excellent

simon

Travelled with group
Liked: Cleanliness, room comfort
Super value and great location for main front for shops bars restaurants
Stayed 6 nights in Feb 2023

10/10 Excellent

simon

Stayed 6 nights in Feb 2023

10/10 Excellent

simon

Stayed 1 night in Feb 2023

10/10 Excellent

Dawn

Stayed 3 nights in Feb 2023
Response from Armando on 15 Feb 2023
Dear Mr, Mrs Dawn :Thank you for your comments. We hope see you next year .Kind regards.Armando .

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness
Stayed 4 nights in Dec 2022

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022
Response from Armando . on 5 Dec 2022
Dear Mr , Mrs Katie :Thank you for your comments .We hope to see you soon in the complex .Kind regards ,Armando .

10/10 Excellent

Lynsey

Stayed 3 nights in Sep 2022

6/10 Okay

john

Liked: Cleanliness
No free wifi, dated, but cheap and okay
Fairly basic, but clean enough. Dated: No free wifi in rooms, is an outdated policy! Only enough hot water for one shower! Cheap pillows. 1980s wall hairdryer. Ground floor rooms could do with a wall/fence so that not visible to all walking past if sat outside. That said it was a cheap place to stay and staff fine.
Stayed 2 nights in Jul 2022

10/10 Excellent

Danielle

Liked: Cleanliness, room comfort
Very nice stay
Had a really lovely 3 night stay. The staff were so lovely, the woman on reception was very helpful and spoke really good English. The apartment was very spacious and really clean. Location was perfect with just a 2 minute walk to the strip and beach. Pool was very nice and plenty of sun beds. Will defiantly be back, thank you very much.
Stayed 3 nights in Jul 2022

10/10 Excellent

Rachel

Liked: Cleanliness, room comfort
Great Holiday
Just got back from our holiday at these apartments. Cannot find fault for the money we paid, apartments are spacious and the staff are friendly. Great location, at the edge of the strip so not too busy.
Stayed 7 nights in Jul 2022

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, room comfort
Will be going back!
Perfect for our short stay, would definitely stay there again. 2minutes from the beach and restaurants and a bus stop to take you around the island less than 10mins away. Staff were all super friendly and the apartment and pool area were spotless!
Stayed 2 nights in Jul 2022

6/10 Okay

john

Liked: Cleanliness
room was spacious, kitchen amenities supplied was good, no air conditioning in room which I feel is a must, shower tray and curtain could also be better standard, not every block faces the pool if that's a must for you
Stayed 7 nights in Jun 2022

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, room comfort
Apartment location great. Lively apartment with nice big pool
Stayed 3 nights in Jun 2022

8/10 Good

Sarah

Liked: Cleanliness, room comfort
Great location-Towels on sun beds needs addressing
Great location, clean apartments & decent pool area! Visited a number of times now & the sunbed situation around the pool never improves with residents putting towels on beds from very early & then hardly using the sun beds all day which is ridiculous & shouldn’t be allowed to happen!
Stayed 7 nights in Jun 2022

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities
It’s a bit outdated but very clean in good location
Stayed 7 nights in Jun 2022

8/10 Good

WILLIAM

Liked: Cleanliness, room comfort
Near the new casino
Arrived late about 11 pm but the security man was expecting me, let me in and showed me my room. Everything you need for self catering. You can be on the main strip in 2 minutes and on the beach in 5. Clean and comfortable. Handy for the Peking Duck and Dubliners bar, so that was my catering sorted! A great base in Puerto del Carmen
Stayed 3 nights in Apr 2022

10/10 Excellent

Debra

Liked: Cleanliness, room comfort
Fast check in lovely clean apartment close to the beach friendly staff
Stayed 6 nights in Apr 2022

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2022

10/10 Excellent

Tina

Liked: Cleanliness, room comfort
Tina
We had a lovley stay location was excellent room was ready when we got there had everything we need apartment was right next to main road could see the sea. It was my husband birthday and they bought a box of chocolates to room for him. And i would like to say a big thank you to the lady on reception desk who helped me out with my tickets she went out of her way to do this for me again thank you would definitely recommend a stay here
Stayed 10 nights in Mar 2022
Response from Armando. Recepcion. on 20 Mar 2022
Dear Mr , Mrs Tina . Thank you for your comments . We hope to see you soon . Kind regards . Armando .

8/10 Good

Verified traveller

Liked: Room comfort
La Penita
Lovely break in a very central location.
Stayed 4 nights in Feb 2022
Response from Armando. on 27 Mar 2022
Thank you for your comments . We hope to see you soon. Kind regards . Armando .

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022
Response from Armando . on 27 Mar 2022
Thank you for your comments. We hope to see you soon. Kind regards . Armando .

6/10 Okay

Edel

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Feb 2022

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, room comfort
Great apartments!
Stayed here for 2 nights with a friend in February and really enjoyed our stay. Location was excellent, everything was within walking distance. Apartments were spacious and had everything we needed. Pool was a good size and had plenty of sun loungers. We arrived early and were able to check-in. Reception staff were friendly and helpful. The fan / air con was fine for February but I think more would be needed if you were staying in the summer as the apartments did get very warm. Overall would definitely stay again.
Stayed 2 nights in Feb 2022
Response from Armando on 27 Mar 2022
Thank you for your comments. We hope see you soon. Kind regards . Armando

8/10 Good

Louise

Liked: Cleanliness
Fourth Visit-but need some TLC
Apartments are really central but are still nice and quiet/relaxed. We've been a few times now and they are spotlessly clean with lovely staff. Do think some of the rooms could now be doing with an upgrade the beds and sofa weren't the comfiest. The wifi is also pretty bad in the rooms but its decent and free at pool and reception
Stayed 9 nights in Dec 2021

10/10 Excellent

Jane

Liked: Cleanliness
Had a lovely break and the apartment is in easy reach of the main strip and beach. Would go back here again.
Stayed 5 nights in Dec 2021
Response from Reception team. on 9 Dec 2021
Dear Mrs. Jane. Thank you for your comment about the complex . We hope to see you soon. Kind Regards, Daniel.

8/10 Good

Niamh

Liked: Cleanliness
Couple weekend break
Good location. Got upgraded due to overbooking. Everything you need close by.
Stayed 4 nights in Nov 2021
Response from Reception team. on 9 Dec 2021
Dear Mrs. Niamh. Thank you for your comment about the complex . We hope to see you soon. Kind Regards, Daniel.

10/10 Excellent

Debra

Liked: Cleanliness, room comfort
La penita - perfect location
Stayed 7 nights in Nov 2021
Response from Reception team. on 9 Dec 2021
Dear Mrs. Debra. Thank you for your comment about the complex . We hope to see you soon. Kind Regards, Daniel.

8/10 Good

Nathan

Good Stay
The apartment was clean, very basic. The apartment was in a good area to visit local restaurants and bars
Stayed 3 nights in Nov 2021
Response from Reception team on 9 Dec 2021
Dear Mr. Pascoe. Thank you for your comment about the complex . We hope to see you soon. Kind Regards, Daniel.

6/10 Okay

Maureen

Disliked: Room comfort
Quick stay
We have stayed there many times but it is under new management now and everything is graded so you have to watch what you pay for
Stayed 1 night in Oct 2021

8/10 Good

Alan

Liked: Cleanliness, room comfort
La Penita
Lovely and big but basic 1 bed apartment with everything you need, flet screen TV with English channels lovely big pool, very central 2 mins from Avenida Casino area
Stayed 7 nights in Sep 2021

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, room comfort
Happy
It's a pleasure to stay clean friendly polite everything you need no conplaits at all thank you for a lovely stay
Stayed 13 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Nov 2020

8/10 Good

jason

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2020

10/10 Excellent

Kimberly

Liked: Cleanliness, room comfort
Basic but perfect
It is a basic apartment but it has everything you need and is within walking distance to restaurants, the beach, etc. Their pool is amazing and the staff was super helpful helping me to find buses, restaurants, etc. The Peking restaurant is just on the other side of reception and i would highly recommend that. Dive shops will also pick you up from here for awesome diving. The living room area was large and if you give Just Massage a call, they will come to your room for a massage for a very good price. Would most definitely stay here again!
Stayed 4 nights in Nov 2020

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
exceptional service
Stayed 14 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location was superb, place was spotless, staff never to busy to help, really comfy beds, have already booked to go back
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we have been going to this apartment complex for the last 10 years plus suffice to say we have enjoyed our holidays there. It never fails to disappoint.
Stayed 14 nights in Feb 2020
Response from Armando on 28 Feb 2020
Dear Mr , Mrs :- Thank you for your email . We hope to see you soon . Kind regards , Armando .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Excellent receptionists very helpful, super location.
Stayed 14 nights in Feb 2020

10/10 Excellent

Verified traveller

Clean well maintained and helpful staff would return
Stayed 14 nights in Jan 2020