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Reviews of Club Atlantico

3 out of 5
Club Atlantico
Calle Pedro Barba 16, Puerto del Carmen, Tías, Lanzarote

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 60 reviews" "
Rating 8 - Good. 24 out of 60 reviews" "
Rating 6 - Okay. 3 out of 60 reviews" "
Rating 4 - Poor. 0 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in perfect location set back from main tourist area
Stayed 7 nights in Apr 2024
Response from Lorena - Customer Service on 18 Apr 2024
Thank you for your positive review and for choosing our hotel! We're delighted to hear that you enjoyed your stay and appreciated our perfect location set back from the main tourist area. We look forward to welcoming you back for another enjoyable visit!

10/10 Excellent

simon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location great rooms friendly staff and good restaurant bar will book again
Stayed 5 nights in Jan 2024
Response from Diego Lemes. Customer Service on 16 Feb 2024
We're very happy to see that you enjoyed your stay Simon! Thanks for the kind words about our location, rooms, staff, and restaurant bar. We can't wait to welcome you back soon!

8/10 Good

Malachy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice complex ,very friendly barman and locals,small bedroom but apartment was clean and tidy. Very handy for beach , Quiet complex for families
Stayed 3 nights in Jan 2024
Response from Diego Lemes. Customer Service on 16 Feb 2024
Dear Malachy. We're glad to hear you enjoyed your stay at our complex! It's wonderful to know that you found our barman and locals to be friendly and welcoming. While the bedroom may have been on the smaller side, we're pleased that you found the apartment clean and tidy. Our convenient location near the beach and our focus on providing a quiet environment for families are aspects we take pride in. Thank you for choosing to stay with us, and we hope to welcome you back soon!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre Christmas break
Very happy with our 9 night stay. Very clean and modern apartments. Pool was lovely and food excellent in the bar. Staff very kind and helpful. We will definately go back.
Stayed 9 nights in Dec 2023
Response from Diego Lemes. Customer Service on 16 Feb 2024
We are thrilled to hear that you had such a wonderful experience during your stay with us Barbara ! Your satisfaction with the cleanliness and modernity of our apartments, as well as the lovely pool and excellent food at the bar, means a lot to us. It's heartwarming to know that our staff's kindness and helpfulness added to the enjoyment of your stay. We look forward to welcoming you back in the future!

10/10 Excellent

Sheila

Stayed 3 nights in Dec 2023
Response from Diego Lemes. Customer Service on 16 Feb 2024
Thanks for this high rating dear Sheila, We hopefully have you back in the future to offer you an incredible stay again! Warm regards

8/10 Good

D

Stayed 7 nights in Oct 2023
Response from Lorena - Customer Service on 23 Oct 2023
Dear guest,Thank you for your positive rating! We hope you had an enjoyable stay, and we look forward to hosting you again in the future.Best regards,

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 6 nights in Sep 2023
Response from Lorena - Customer Service on 2 Oct 2023
Dear Graham, Thank you for the positive feedback and 8 out of 10 rating!Best regards,

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place and Great Location
There were great comms from the reception manager and good overall staff in the bar. Good food and great BBQ on a Friday night which you have to book but is worth doing. Bar prices are very reasonable, rooms are modern and well equipped and the pool area is clean and tidy. 5-minute walk to the strip and loads of choice for food and drink. I would recommend
Stayed 10 nights in Aug 2023
Response from Lorena - Customer Service on 13 Sept 2023
Dear Gordon, Thank you so much for sharing your outstanding experience with us, along with your perfect rating of 10 out of 10. We are thrilled to hear that you found our place to be great and enjoyed our excellent location.Thank you for choosing to stay with us and for taking the time to leave such a positive review. We look forward to welcoming you back in the future, and we'll continue to provide you with the same level of excellence that you've come to expect from us.Warm regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Lorena - Customer Service on 13 May 2023
Dear Thomas Thank you for being our guest and taking the time to review us. We are very happy to hear that you enjoyed your stay with us. We invite you to subscribe to our system for loyal customers on our website where you can enjoy special prices and discounts and promotions.Best Regards

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Lorena - Customer Service on 10 May 2023
Dear Thomas, Thank you for being our guest and for your feedback, We are very happy to hear that you enjoyed your stay with us.We invite you to subscribe to our system for loyal customers on our website where you can enjoy special prices and discounts and promotions.Best Regards

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location with well appointed apartment and good shared facilities. Would recommend staying for all groups from couples, groups and families.
Stayed 3 nights in May 2023
Response from Renda Martínez - Customer Service Department on 7 May 2023
Dear Louise, thank you very much for taking your time to dedicate us such a positive comment and valoration. It was a pleasure to have you here. If you would recommend us it means that you really had a positive experience! We are delighted to hear that the location of the site was a positive thing, as well as the overall good facilities of the complex. We would love to see you back and enjoy another holiday at Club Atlantico. We send you our best regards.

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great hotel, clean modern room with excellent facilities and friendly staff. Great location not far from the beach front/strip but further enough away that its nice and quiet when its bed time. Highly recommend, would definitely stay here again!
Stayed 4 nights in Mar 2023
Response from Team Club Atlántico on 10 Apr 2023
Dear Adam, thank you very much for taking your time to value and comment your experience at Club Atlantico. It was a pleasure to have you here!! Love to hear that you would recommend it because it means that you really liked it :) We are glad to hear that you found the place clean and with good installations, as well as good located. We are also happy to hear that you enjoyed your resting time but you could also enjoy the leisure around. Finally, we will move your kind words to the personal!! Can't wait to have you here again with us. Best regards from Lanzarote!!

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Apartmemts
Stayed here for 6 nights in 2 bed ground floor apartment which was very modern and spotless and great value for money. Food on site was great and staff could not be anymore helpful. So close to the main strip and beach, will definitely stay again
Stayed 3 nights in Jan 2023
Response from Diego Lemes. Customer Service on 20 Feb 2023
Good evening ElaineWe are so happy to read that you had this amazing experience and such a good time at our place. Thank you very much for your review and comments, we look forward to seeing you back at Club Atlantico Lanzarote whenever you wish.We invite you to subscribe to our system for loyal customers on our website where you can enjoy special prices and discounts and promotions.Best regards from Club Atlantico Lanzarote.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment for week away
Perfect apartment for our week away. Clean, spacious, good kitchenette. WiFi and air con in living room worked well. Short walk to main strip and beach. Staff friendly and helpful. Can’t fault it!
Stayed 7 nights in Oct 2022
Response from Arian on 12 Dec 2022
Thank you for staying with us.Dear Catherine,We would like to thank you for your recent visit to Club Atlantico. Ithas been a real pleasure to serve you. Every guest is a valued guest,and we are delighted to have been your hotel of choice during yourrecent stay.We hope the accommodations and service were to your liking, as completesatisfaction is our goal here at Club Atlantico.Best regards and we look forward to seeing you again soon.The staff @Club AtlanticoWe hope you enjoyed your stay with us.The team @Club Atlantico

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Loud karaoke on Friday night. Older property but miantained well.
Stayed 3 nights in Sep 2022
Response from Diego Lemes. Customer Service on 22 Feb 2023
Good evening TravisThanks so much for reviewing so well our place., we look forward to seeing you back at Club Atlantico Lanzarote whenever you wish.Do not forget to go into our system for loyal customers on our website and log in so you can enjoy special prices and discounts and promotions.Best regards from Club Atlantico Lanzarote.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022
Response from Arian on 16 Sept 2022
Thank you

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Lanzarote break.
I was very happy with my apartment room big clean and well appointed. It looked like it had just had a refit with big TV in living room good air con. Pool was smaller then expected but not really a problem.
Kitchen
Bedroom
View from bedroom
Stayed 5 nights in May 2022
Response from club atlantico on 22 Jun 2022
thank you. hope we see you again. Regards, Arian

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from club atlantico on 6 Jun 2022
Thank you very much. we hope to see you again. Regards, Arian

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lanzarote stay
Loverly little relaxing complex very close to sea front / beach with plenty of restaurants and bars
Stayed 5 nights in Nov 2021
Response from club atlantico on 7 Dec 2021
Thank you very much, we hope to see you again.

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from club atlantico on 7 Dec 2021
Thank you

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Club Atlantico Team on 11 Oct 2019
Thank you

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club atlantico = great holiday
Club atlantico apartments are spot on nice rooms great pool area with heated pools kids loved it. The pool bar is amazing the food is brilliant and so are the staff. It’s very central just up from the casino. would highly recommend 10/10 from me.
Stayed 8 nights in Mar 2019
Response from Arian Ali on 16 Apr 2019
thank you

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2019
Response from Arian on 16 Apr 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Feb 2019
Response from Arian on 16 Apr 2019
thanks

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended, perfect location
A great find, cheap and cheerful. The location was perfect, lovely Italian restaurant opposite, food shop next door, and many restaurants/beach only 5 min walk away. The main bus stop is 8 min walk. Our apartment was a bit dated but nothing a lick of paint couldn’t sort, also a few cushions would make it comfier. Nevertheless the living area was a good size and included a fridge, hob, microwave. The pool area was lovely, plenty of spare sun beds and gets the sun most of the day. Puerto Del Carmen itself is very clean and has carefully planned its tourism, we took the grand tour (by coach) round Lanzarote to see the caves, jameos del agua, volcanoes, national park and also rode a camel! The next day we took a bus to Arrecife then to Orzola (beautiful place!). Would definitely recommend the hotel and town.
Stayed 4 nights in Mar 2019
Response from Arian Ali on 22 Mar 2019
Thank you.

10/10 Excellent

Brian, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic break great accomadation near the beach and local pubs and restaurants 👍
Stayed 7 nights in Feb 2019
Response from ARIAN ALI on 7 Mar 2019
THANK YOU

10/10 Excellent

Deborah, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Great stay, would recommend.
Stayed 4 nights in Feb 2019
Response from ARIAN ALI on 7 Mar 2019
THANK YOU

10/10 Excellent

martin, Birmingham England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice fully refurbished apartment .
Spacious 2 bedroom apartments all. Have a good size balcony overlooking pool and pool bar pool bar good fair price even has happy hour 4 till 6 also does good food. Very friendly staff.
Stayed 7 nights in Oct 2018
Response from Club Atlantico on 11 Oct 2019
Thank you for your opinion, we will try our best to make if better. Regards, Arian Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing,everything you need pool,, restaurant, lovely people
Stayed 8 nights in May 2018
Response from Arian Ali on 14 Jun 2018
thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, good value
Nice place, lovely welcome, very nice and spacious apartment, although a little dated. Kept spotlessly clean which was much appreciated. Very nice pool area. My only negative was the very loud very late (midnight) entertainment on the Friday night, which seemed out of keeping for a place where families stay - and there is so much in PDC. Also, no way of making coffee in the apartment so had to buy a stove top espresso maker. But these are minor things really, overall it’s a great place and really good value. Thank you for a great stay.
Stayed 11 nights in Feb 2018
Response from Arian Ali on 20 Apr 2018
thank you very much. we will try to make it better for your next time. regards, Arian Resort Manager

10/10 Excellent

lisa, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We really enjoyed our stay. We were less than a 5 minute walk to the strip and the beach. The staff were so friendly and helped us with anything we asked. So happy we stayed here!
Stayed 4 nights in Jul 2017

10/10 Excellent

Lambsy, Washington, UK ltd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - definitely recommend these apartments
We had a super holiday even though we were delayed over 3 hours going out and then diverted to Gran Canaria for our first night! - we Ioved PDC and the apartments helped to make it special-small (22 apartments) but perfectly formed. Silky, the apartment manager, the bar team, Sergio the maintenance guy & the cleaning team were great, really helpful- a very well managed complex. Although we weren't in a 'new' apartment it was spacious and clean and we had a wonderful sea view from our balcony. We were shown a newly refurbed one and we can't wait to go back when they're finished. The food at the pool bar was good and drinks prices reasonable. A short stroll to the strip and the amazing promenade made it even better. Plenty of good entertainment and great meals. Pinocchio's was excellent for pasta/pizza combo and Da Vincis did a mean steak with stunning views across the bay.. Great live music with Perfect Circus at the American Indian and Rout 66 provided sounds across the decades for all ages. If it's Irish music you're after then you're spoilt for choice in the old town /harbour. Had a great night at The Sea View with its music quiz. Weather fab altbough last day very breezy. Can't wait for the next holiday to PDC.
Stayed 7 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service
Bad Manager
Hotel manager Arian is very rude tried to convince me I hadn't paid when I had prepaid in full up front on hotels.com, demanded I hand over my credit card details. I asked her to call the police as I felt like I was being robbed, she then called her boss for guidance. Upset me and my family and ruined a day or two of our holiday as we got over the shock. This cancelled out anything that was good about these apartments and for that reason I'd never return to this complex. She somehow manages to smile as she's being rude to you. It was resolved in the end but the damage was already done.
Stayed 7 nights in Jun 2017

10/10 Excellent

TT, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It
we arrived Sunday but reception was closed so we checked in so to speak via the bar area staff, we initially was in the room the had not been completed in its renovations. So on Monday morning we went to check in and spoke with the manager explaining our upset with the apartments bathroom, which was not what we saw on the website. The manager was very accommodating so polite so helpful, friendly just a such Lovely Man within minutes we had a new room (renovated newer apartment) we were checked in & got the use of the safe for free. Staff are friendly and polite

10/10 Excellent

Sarah, Cork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family apartments close to everything
Apartment was spotless and really nice. We were ground floor so had a lovely terrace right next to the baby pool. Plenty of comfy sunbeds and umbrellas. WIFI was brilliant and the heated baby pool was great for April. My 18 month old loved it. Pool bar had nice enough food, we only had a snack there. Strip is only 2 minutes walk but far away enough so that you can't hear the noise. Only bad thing was the Friday night entertainment in the bar was very loud but thankfully baby didn't wake so It wasn't the end of the world. My 9 yr old loved it there. Its a great family place with a lovely atmosphere. Would definitely return

10/10 Excellent

Chris, Hamilton, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Family break
Stayed at Atlantico for a family break during Easter break. Staff very friendly and helpful, apartments were perfect, spotless and spacious enough for 4 in the two bedroom. 5min walk to PDC beachfront that has lots of restaurants and bars to choose from. Also a Spar directly across from apartments which was ideal for the essentials i.e. Alcohol lol. The apartment has a bar and a small restaurant that is perfect if just lazing about the pool for the day. Some of the rooms have been refurbished with some still to be upgraded. I would ask for a refurbished room when booking as these were a bit more modern. Would definitely recommend these apartments and will definitely return in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly hotel

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Well located and clean
The hotel was well located just couple of minutes off main strip. Hotel was clean and bar staff friendly. Stayed as a couple but was mainly families at hotel so suited to both

8/10 Good

gerry, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly close to restaurants,bars sea front
It was fabulous . Best yet third time to lanzarote. Clean spacious friendly pool bar close to spar shop for self cater I really can't promote this place enough and to make it worse if I up it anymore I probably won't be able to get back here. My only flaw would be I would like the towels changed a bit more frequently.

8/10 Good

Alan, London

Liked: Cleanliness, staff & service
Good basic hotel in good location
Good basic room, with a decent kitchenette. My preferance would be for a seperate shower to one in the bath but it was all clean and very funtionable. Nice large balcony overlooking the pool. Good pool area with great sun beds and a nice bar with great staff.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Lovely complex but rooms need refresh
Apartment complex was very well maintained with lovely bar and pool area, however, rooms need updated and refreshed.

10/10 Excellent

Turk, Scotland

Liked: Staff & service, property conditions & facilities
Anniversary holiday.
Yes, nice hotel, great location and very friendly reception, with good manager to answer any questions that needed answered. Close to all the facilities that I required, will be going back soon.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jason, Sale

Liked: Staff & service
Good place to stay
Club Atlantico is a small, well-run apartment complex. The staff are very friendly and helpful. The pool bar sells food and drink at very reasonable prices. We were allocated one of the apartments that hasn't been renovated yet, which was fine in the main but it's looking a bit tired particularly the bathroom. All considered I would still stay there again.

8/10 Good

Emer, Dublin

Liked: Cleanliness
Location perfect - pity about building work
Location is great, off the main strip but in easy walking distance, no major hills or late night noise. The apartments are currently being done up which will mean they will be even better in the future but unfortunately impacted our holiday will building work starting below us every morning at 9am other than that would recommend these apartments.

10/10 Excellent

t and b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Audrey Neale, Ireland

Liked: Cleanliness, staff & service, room comfort
I was very happy with my 10 day stay. Had sea view which was also overlooking the pool. Room had TV, flat screen. Mugs and teapot which I think is a 1st and I've stayed in dozens of apartments. Plenty of storage. So over all I enjoyed Club Atlantico and I will be returning.

8/10 Good

Michelle, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed at the club Atlantico for 1 week beginning of November. Cannot fault the apartments for the price we paid! Basic, but clean and comfortable. Staff were so friendly, Diane could not do enough to help us. Pool bar serves great food at reasonable prices, although the actual pool itself is freezing!! Did not stop us going for a dip though! Would recommend these apartments for someone looking for a cheap comfortable stay.