Outdoor pool, pool loungers
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Reviews of Club Del Carmen

3 out of 5
Club Del Carmen
Calle Noruega 2, Urb. Los Pocillos, Puerto del Carmen, Tías

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 280 reviews" "
Rating 8 - Good. 64 out of 280 reviews" "
Rating 6 - Okay. 16 out of 280 reviews" "
Rating 4 - Poor. 3 out of 280 reviews" "
Rating 2 - Terrible. 4 out of 280 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel. Great location. Welcoming staff. Restaurant is excellent.
Stayed 8 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, great location directly across from the beach. Staff very friendly and helpful. Rooms clean and bright. Would definitely recommend.
Stayed 7 nights in Feb 2024
Response from VF on 29 Mar 2024
Thank you for choosing to stay with us at Club del Carmen.It is such a pleasure to know that our team have made your stay a memorable one. We look forward to welcoming you back at our resort soon with many more offers and activities to choose from.Warmest regards,

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from VF on 29 Feb 2024
Thank you for your fantastic rating.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again at Club del Carmen in the very near future.Best regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from VF on 5 Feb 2024
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were helpful friendly and big shout to bar staff for making birthday special
Stayed 4 nights in Jan 2024
Response from VF on 5 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from VF on 31 Dec 2023
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place was great, the whole staff are very friendly. We hope to come back soon.
Stayed 7 nights in Dec 2023
Response from VF on 24 Dec 2023
Thank you for your fantastic rating.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again at Club del Carmen in the very near future.Best regards,

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2023
Response from VF on 24 Dec 2023
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and nothing to much trouble.Very comfortable apartments and well equipped
Stayed 2 nights in Dec 2023
Response from VF on 24 Dec 2023
Thank you for choosing to stay with us at Club del Carmen.It is such a pleasure to know that our team have made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience.We look forward to welcoming you back at our resort soon with many more offers and activities to choose from.Warmest regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay but ask about payment
Very enjoyable and relaxing stay. Only complaint is taking payment on the card associated with the booking without asking at the desk. It was not card that I had intended to use.
Stayed 5 nights in Nov 2023
Response from VF on 24 Dec 2023
Dear Guest,Thank you for taking the time to let us know about your recent holiday at Club del Carmen.As a team, we value your comments and suggestions to help us continue creating a home from home experience with many more offers and activities to choose from.We look forward to seeing you again in the very near future. Kind regards,

10/10 Excellent

Russell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at Club del Carmen. Staff are excellent and the facilities are great. Not overcrowded and just a nice comfortable relaxed atmosphere. We stayed in a 2 bedroom villa as we travelled with our Son and his partner and their 2 year old. Fantastic villa with everything in you could possibly need. Bailey’s bar was again excellent when we used it and treat our Grandson fantastically well and even had him up singing. Bing thank you to all the staff in the hotel and Bailey’s, looking forward to our next visit.
Stayed 7 nights in Nov 2023
Response from VF on 29 Nov 2023
Thank you for choosing to stay with us at Club del Carmen.It is such a pleasure to know that our team have made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience.We look forward to welcoming you back at our resort soon with many more offers and activities to choose from.Warmest regards,

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant wait to go back!
Amazing 2nd stay already rebooking. great accomodation spotlessly clean and quality furniture and kitchen everything you need also clean water tap to fill fridge staff polite and courteous across site pools lovely have always ate out at favourite restaurants but the pool bar was outstanding food and staff lovely any requests were fulfilled and great with children and elderly parents couldn't do enough for them also very safe and secure. reception staff available 24hrs and happy to help with any queries thank you and see you soon!
Stayed 7 nights in Oct 2023
Response from VF on 1 Nov 2023
Thank you for letting us know you had a lovely time with us at Club del Carmen.Our goal is to create unforgettable experiences while delivering a memorable hospitality. Our entire team very much look forward to welcoming you back at our resort.Warmest regards,

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from VF on 1 Nov 2023
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Appartments
Fabulous appartments......so clean and comfortable. Only issue is having to book the sun loungers! Food in restaurant is first class
Stayed 7 nights in Sep 2023
Response from VF on 1 Nov 2023
Thank you for choosing to stay with us at Club del Carmen.It is such a pleasure to know that our team have made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience.We look forward to welcoming you back at our resort soon with many more offers and activities to choose from.Warmest regards,

10/10 Excellent

charles william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from VF on 1 Nov 2023
Thank you for your fantastic rating.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again at Club del Carmen in the very near future.Best regards,

8/10 Good

Leroy

Stayed 3 nights in Sep 2023
Response from VF on 2 Oct 2023
Dear Guest,Thank you for taking the time to share your feedback.We look forward to welcoming you back at our resort soon with many more offers and activities to choose from.Warmest regards,

10/10 Excellent

Arwyn Wm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from VF on 22 Sept 2023
Thank you for your fantastic rating.On behalf of all the team, we look forward to seeing you again at Club del Carmen in the very near future.Best regards,

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.. close to the beach.. heated pool. Only thing I would say is the booking system for the sunbeds is far from great but overall had a really lovely stay
Stayed 3 nights in Jul 2023
Response from JH on 28 Jul 2023
Thank you for letting us know you had a lovely time with us at Club del Carmen.Our entire team very much look forward to welcoming you back at our resort.Warmest regards,

10/10 Excellent

Ciaran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at club del carmen, all staff were really helpful and nice. Simona in reception was really helpful and the lads in Baileys bar Bob Iliam and Paddy were excellent and couldn't do enough for you. The place was spotlessly clean and to a very high standard. It is in a nice quiet area of PDC with the beach on your doorstep. Top class place and will definitely be back.
Stayed 11 nights in Jul 2023
Response from JH on 14 Jul 2023
Thank you for choosing to stay with us at Club del Carmen.It is such a pleasure to know that our team have made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience.We look forward to welcoming you back at our resort soon with many more offers and activities to choose from.Warmest regards,

10/10 Excellent

Pietro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in Puerto del Carmen
I had a fantastic time at this hotel. Everything was so clean and well organised. My apartment was so spacious. The bed very comfortable, the air conditioning worked beautifully. There is a restaurant within the club where l enjoyed delicious food and drinks during my stay. Also there is a convenient local bus stop just opposite the hotel. Thank you to the amazing staff that worked tirelessly and made me feel welcomed. Gracias!
Stayed 2 nights in Jun 2023
Response from JH on 30 Jun 2023
Thank you for letting us know you had a lovely time with us at Club del Carmen.Our goal is to create unforgettable experiences while delivering a memorable hospitality. Our entire team very much look forward to welcoming you back at our resort.Warmest regards,

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a holiday.
Great resort with friendly staff.
Stayed 8 nights in Jun 2023
Response from JH on 30 Jun 2023
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic friendly place
Just returned from a 3 nights stay at Club Del Carmen. Fantastic welcome from Ana, lovely clean apartment with everything you could possibly need for a great holiday. Lovely sea view balcony and brilliant What’s App concierge service from Ana and Sheila who answered any questions. Lovely pool area with plenty of sunbeds and whilst there is a morning or afternoon booking system in place, we found beds available at any time. The bar area is lovely and well run, all the staff are super friendly. Situated in a quieter area of Peurto Del Carmen with some great bars and restaurants on the doorstep. Just an overall cracking little place and will definitely return in the future.
Stayed 3 nights in Apr 2023
Response from JH on 24 May 2023
Thank you for your lovely review about your recent stay with us at CLUB DEL CARMEN.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,

10/10 Excellent

martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023
Response from JH on 26 Apr 2023
Thank you for your fantastic rating.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again at Club del Carmen in the very near future.Best regards,

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Has everything needed for a lovely relaxing holiday
Stayed 7 nights in Mar 2023
Response from JH on 26 Apr 2023
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from JH on 3 Feb 2023
Thank you for your fantastic rating.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again at Club del Carmen in the very near future.Best regards,

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic short stay in a two bed apartment. Staff are all great. This is the best accommodation we have stayed at so far in that resort. The food is also great, compliments to the chef. Thanks for a great stay.
Response from JH on 2 Mar 2023
Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent clean hotel with friendly staff and outstanding value for money
Stayed 8 nights in Jan 2023
Response from JH on 3 Feb 2023
Thank you for choosing to stay with us at Club del Carmen.It is such a pleasure to know that our team have made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience.We look forward to welcoming you back at our resort soon with many more offers and activities to choose from.Warmest regards,

8/10 Good

j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023
Response from JH on 3 Feb 2023
Thanks to take your time to rate your stay with us at Club del Carmen.Our entire team very much look forward to welcoming you back at our resort.Warmest regards,

8/10 Good

Karl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from JH on 3 Feb 2023
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Paschal

Liked: Room comfort
Stayed 7 nights in Dec 2022
Response from JH on 5 Jan 2023
Thank you for taking the time to let us know about your recent holiday at Club del Carmen.We look forward to seeing you again in the very near future. Kind regards,

10/10 Excellent

Una

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from JH on 5 Jan 2023
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
It was fabulous from the moment we entered the gate- in fact our entire holiday was amazing because of this wonderful resort- excellent staff in reception & restaurant/bar-all extremely friendly & helpful.
Stayed 9 nights in Nov 2022
Response from JH on 16 Dec 2022
Thank you for letting us know you had a lovely time with us at Club del Carmen.Our goal is to create unforgettable experiences while delivering a memorable hospitality. Our entire team very much look forward to welcoming you back at our resort.Warmest regards,

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Keep coming back
Pleasant stay at an exellent resort. We keep returning despite very uncomfortable beds. The facilities make up for this. Maybe the new ownership- Hilton- will address this issue.
Stayed 4 nights in Nov 2022
Response from JH on 16 Dec 2022
Thank you for taking the time to let us know about your recent holiday at Club del Carmen.As a team, we value your comments and suggestions to help us continue creating a home from home experience with many more offers and activities to choose from.We look forward to seeing you again in the very near future. Kind regards,

10/10 Excellent

ras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 day break
1st class place and great service
Stayed 6 nights in Nov 2022
Response from JH on 1 Dec 2022
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Location
Second time here, great location and great staff.
Stayed 5 nights in Nov 2022
Response from JH on 1 Dec 2022
Dear Guest,Thank you for the great score given to our resort and for your nice comments too! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Brendan

Stayed 7 nights in Nov 2022
Response from JH on 1 Dec 2022
Dear Guest,Thanks for rating your stay with us at Club del Carmen. We look forward to welcoming you back soon.Kind Regards,

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing long weekend
Ana at check-in was superb, great service. 2 bed accom was lovely and pool area, cafe-bar all great too. Fantastic location
Stayed 3 nights in Oct 2022
Response from JH on 3 Nov 2022
Thank you for choosing to stay with us at Club del Carmen.It is such a pleasure to know that you had a lovely time with us and we look forward to welcoming you back at our resort soon.Warmest regards,

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Stayed for 9 nights and simply is the best apartment based trip we have done. We had contact from the staff before, during and after stay to make sure everything was good. Apartment had everything and was very clean, pool area was very good and the "sunbed booking process worked like a dream, no early morning towel drop syndrome stresses. Location is perfect for us allowing easy walk to main strip or beach. The food and service at the 2 linked restaurants was also very good. In summary, can't fault it and it will be our go back to place.
Stayed 9 nights in Sep 2022
Response from JH on 4 Oct 2022
Thank you for choosing to stay with us at Club del Carmen.It is such a pleasure to know that our team have made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience.We look forward to welcoming you back at our resort soon with many more offers and activities to choose from.Warmest regards,

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third holiday here and every time has been excellent. The staff are all excellent and friendly and could not be more helpful, the place itself is a joy to be in, everything accessible easily enough (I am disabled), the apartment was brilliant
Stayed 7 nights in Sep 2022
Response from JH on 27 Sept 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and tidy
Stayed 4 nights in Aug 2022
Response from JH on 21 Sept 2022
Thank you for letting us know you enjoyed at Club del Carmen.Our entire team very much look forward to welcoming you back at our resort.Warmest regards,

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club del Carmen holiday.
Very friendly staff - great service. Like a home from home.
Stayed 7 nights in Aug 2022
Response from JH on 1 Sept 2022
Dear Guest,Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

CLAIRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from JH on 1 Aug 2022
Thank you for your fantastic rating. It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again at Club del Carmen in the very near future. Best regards,

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Welcoming
Staff were soooo nice!!!!
Stayed 4 nights in Jun 2022
Response from JH on 20 Jun 2022
Dear Guest, Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Zheng

Stayed 5 nights in Jun 2022
Response from JH on 6 Jul 2022
Thank you for taking the time to value your stay with us at Club del Carmen. We hope you will consider staying with us again in the future. Kindest Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
It was very nice place to stay, near the beach, supermarket and restaurants and the staffs are all friendly. Will definitely come back
Stayed 7 nights in Jun 2022
Response from JH on 20 Jun 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Lovely hotel and pools about a 4 minute stroll to some bars and about 10 minutes to the large strip of bars/restaurants etc… lovely Indian restaurant called Bollywood, vert tasty food. Room modern and air conditioning cold. Only negative was some of the pool bar staff who focused on flirting with girls rather than serving.
Stayed 7 nights in May 2022
Response from JH on 20 Jun 2022
Thank you for your lovely review about your recent stay with us at CLUB DEL CARMEN. It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future. Best regards,

10/10 Excellent

philip

Stayed 1 night in May 2022
Response from JH on 20 Jun 2022
Dear Guest, Thank you for the great score given to our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

martin

Stayed 7 nights in Apr 2022
Response from JH on 22 May 2022
Gracias por su fantástica puntuación. Nos alegra que haya disfrutado su estancia en Club del Carmen, y esperamos poder verle muy pronto nuevamente. Reciba un cálido saludo,

10/10 Excellent

alyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely and clean accommodation
Stayed 3 nights in Apr 2022
Response from JH on 22 May 2022
Dear Guest, Thank you for your feedback. We are glad to know that you enjoyed us at Club del Carmen, and look forward to welcoming you again very soon. Kindest Regards,

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from JH on 28 Apr 2022
Thank you for your fantastic rating. It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again at Club del Carmen in the very near future. Best regards,