Birmingham Hotel Guide - Lapworth Geology Museum hotels in Birmingham, United Kingdom.

"The room was very spacious, clean and plenty on facilities. Slight issue with the TV remote not being very responsive but all in all a very good stay."

"The staff were very friendly and helpful. I got some good tips and when an issue arose, they were prompt to address it. At first I "

"Not enough tea, coffee facilities, cleanliness of bathroom was not clean!, good bar facility on ground floor--no room for cocktails disappointing!"

"Yes"

"Breakfast excellent, Parking excellent"

"Couldn’t find my booking on the system and had to get someone else to handle it, was waiting ages had to come back later "

"Beautiful hotel . Madeleines bar and Issac’s were well managed with excellent customer service and food . The front desk experience was not what we expect from an hotel of this quality and the manager was not experienced in resolving issues. ( hence the lower ratings) Such a shame as the hotel is amazing. Rooms and building just stunning. "

"The stay was very pleasant, however the breakfast arrangements need to be overhauled. The very personal ordering service is excellent, but the wait( in our case 38mins) for the hot food to arrived is unnecessary. Thankfully we were in no rush so the wait wasn’t too much of a problem. However, on previous occasions when on a business trip I’ve had to leave before the food arrived so I could attend a morning meeting on time. Please look at changing the breakfast arrangements as many of my colleagues refuse to stay at this hotel for this very reason. "

"Great location, rooms nice size & very clean. Staff all very helpful and friendly. "