Laurel Hollow Hotels

"This hotel is perfect"

"Amazing"

"It was very confy"

"Clean room, nice property. Will stay again"

"Window being held close with a stick. There was a chair on the direct other side of the window. Like a watching window. Room dirty full of spider webs. Full time residents noisy. Will bang at every hour on the hours of the 1am, 2am, 3am and so on. Tv remote didn’t work. When checking out a day early they wanted to know why we didn’t call to report but the only phone in the room was disconnected. Parking lot has multiple signs not responsible for car theft. Wouldn’t recommend to my worst enemy "

"I have stayed at the Hyatt multiple times and this stay was a disappointment. In my room, the bathroom sink drained incredibly slowly. My TV only received a signal from one station. On the morning of my departure, housekeeping arrived before 9 am, knocked once and without waiting opened the door. Since checkout is 11 am I was surprised that housekeeping would let themselves in so early. I also never received a receipt for my stay. At the bar service was so slow I had to flag down a staff person twice to get a drink. A disappointing stay!"

"There was nobody at the front desk for about 2 hours when I was trying to check in….long and behold the front desk associate was outside in his pick up vehicle, which was running & parked in the very front entrance of the building… As I came out only to calm my nerves after sitting in an empty lobby for literally two hours. A gentleman hopped out of the vehicle, stinking like he just smoked not 2 but 20 cigarettes and even worse the STENCH OF WEED…sure enough that was the front desk associate. I STILL CANNOT BELIEVE IT He was high beyond belief, not making any sense what so ever and finally after a total of 3.5 hours finally I was in my room. "

"Don’t book at this hotel. I’m not a type of person who likes writing reviews, but this was a must. I don’t want people to have a bad experience, the same way I did. First, this place is like a scam, its not described as it was on the internet. The place is disgusting, the room and bathroom overall is very dirty, smelly (most likely weed). I literally breathe during my stays, I booked it from Saturday to Monday, cause I needed to attend a concert at the UBS Arena, and this hotel was the closest. I don’t recommend anyone booking their stays there. Besides of the dirtiness, you hear people arguing strongly and slamming things. It’s not safe to anyone, especially if you bring kids. The environment is not it. If I can rate this hotel to zero, I would. Bad experience overall. "

"Staff did not fix/take out mini fridge and kept asking to come in and get it when I told them I had things to do and it needed to be another time. "