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Reviews of Flexistay Leicester Gables Aparthotel

4 out of 5
Flexistay Leicester Gables Aparthotel
368 London Road, Leicester, England

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 351 reviews" "
Rating 8 - Good. 107 out of 351 reviews" "
Rating 6 - Okay. 35 out of 351 reviews" "
Rating 4 - Poor. 13 out of 351 reviews" "
Rating 2 - Terrible. 21 out of 351 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness, amenities
Very convenient for the City. It’s basic but clean and a good price. There are many steps and no lift so not for those with mobility issues. Parking limited to two spots from what I could see although they say there is street parking. The fire alarm went off at 00.45am but I was the only person who seemed to notice. Someone was working on the alarm so it might have been a test with no warning.
Stayed 1 night in May 2024

10/10 Excellent

Siten

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Flexistay on 15 Apr 2024
Thank you for your review

10/10 Excellent

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Literally with a mini coop supermarket and a burger restaurant next door. Property was really nice and room was very big especially for the price . Bed was comfortable. Location is great as it is central but in a nice and quiet area. Overall would definitely recommend and would stay here again if need be.
Stayed 1 night in Apr 2024
Response from Flexistay on 15 Apr 2024
Thank you for your review

10/10 Excellent

Gaurang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communal kitchen, clean room and washroom, friendly staff, value for money, easy transportation, shopping mall on ground floor, restaurant also..etc
Stayed 1 night in Mar 2024
Response from Flexistay on 15 Apr 2024
Thank you for your review

10/10 Excellent

Miss Joanne L

Liked: Staff & service, property conditions & facilities
Everything close to all i needed
Stayed 1 night in Mar 2024
Response from Flexistay on 15 Apr 2024
Thank you for your review

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleased we stayed at this hotel - it was clean, quiet (we went in Feb), and the communal kitchen and dining area were very handy. It's in a pleasant residential district. The guy behind the desk was quiet but helpful. The only drawback was that what looks like a parking area around the hotel is actually for shoppers at an adjacent Co-op and we had to park on a nearby street.
Stayed 1 night in Feb 2024
Response from Flexistay on 4 Mar 2024
thank you for your review

4/10 Poor

Phillip

Disliked: Amenities, property conditions & facilities
Only 1 small window in the ceiling and 2 of the bathroom fixtures were broken
Stayed 2 nights in Feb 2024
Response from Flexistay on 4 Mar 2024
Thank you for your review, we have other rooms please book in advance and request a room with a larger window, if available we will offer that to you. Thank you

8/10 Good

Gurdip

Stayed 2 nights in Jan 2024
Response from Flexistay on 15 Apr 2024
Thank you for your review

10/10 Excellent

Ifeoma

Stayed 1 night in Jan 2024
Response from Flexistay on 16 Feb 2024
Thank you for your review

10/10 Excellent

Ben

Stayed 1 night in Dec 2023
Response from Flexistay on 5 Feb 2024
Thank you for your review

2/10 Terrible

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn’t go back
The hotel wasn’t very clean the guy who greeted me was nice there was noise during the night which never helped and a fire alarm in morning which I wasn’t told about overall wouldn’t go back
Stayed 1 night in Dec 2023
Response from Flexistay on 15 Dec 2023
Hello Thank you for your review, sorry the accommodation was not satisfactory to you

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Reasonable property with a very friendly and supportive host. Photos gave the impression that it was self-contained serviced accommodation, though the description does point out that kitchen and dining room facilities are shared with the whole block. The room itself was a little basic, direct comparable to Travelodge. The bed was the biggest failing, saggy towards the middle. Decent as a budget accommodation, and ideal for contractors/tradies working in the area and wanting cooking facilities as well as a room. Not quite a home from home, but definitely a step up from a room-only hotel.
Stayed 1 night in Dec 2023
Response from Flexistay on 15 Dec 2023
Thank you for your review

10/10 Excellent

Peter

Stayed 1 night in Nov 2023
Response from Flexistay on 5 Feb 2024
Thank you for your review

2/10 Terrible

Imad

Business traveller
Disliked: Amenities
Terrible Hotel in everything.
Stayed 1 night in Nov 2023
Response from Flexistay on 15 Dec 2023
Thank you for your review

8/10 Good

Jarren

Stayed 5 nights in Oct 2023
Response from Flexistay on 15 Dec 2023
Thank you for your review

8/10 Good

David

Liked: Cleanliness, staff & service
The room was hygienically clean but there were scuff marks on the walls. The room had no windows, just a very small skylight. Neither of these was a problem to me as I just needed somewhere to spend the night. Premier Inn, which can be cheaper, wouldn't get away with it. The bathroom was impressively smart.
Stayed 1 night in Oct 2023

4/10 Poor

R H

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing
This room is incredibly basic to say the least... there was no soap in the dispenser, the walls were peeling in the bathroom and there were only two cups, one saucer and one spoon - no coffees or teas as shown in the photos. The fan in the bathroom stopped and started every 5 seconds. Very disappointing. I did not stay and found another hotel in close proximity. The Manager called me to offer a refund if I was going to leave. I left and still have not received anything. I do not how this hotel has received the high rating that it has. It should be a lot less.
Stayed 1 night in Oct 2023

6/10 Okay

Ashley

Stayed 1 night in Oct 2023

8/10 Good

Rose, Los Angeles

Stayed 3 nights in Oct 2023
Response from Flexistay on 15 Dec 2023
Thank you for your review

2/10 Terrible

shahal

Stayed 1 night in Oct 2023
Response from Flexistay on 15 Dec 2023
Thank you for your review

10/10 Excellent

marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room. Hotel quiet and staff were super frienndly. Kitchen and seating area is an excellent idea. Co-op next door was handy. Will stay here again and will look out for others.
Stayed 1 night in Sep 2023

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
Cheap and cheerful, excellent value, great for an overnight stay
Stayed 1 night in Sep 2023

8/10 Good

Emma

Stayed 2 nights in Sep 2023

6/10 Okay

christine

Stayed 2 nights in Sep 2023

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location for what we needed, modern facilities and
Stayed 1 night in Sep 2023

8/10 Good

Jon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great hotel for price rooms are large but floors very dirty and room very dusty.
Stayed 3 nights in Sep 2023

4/10 Poor

Richard

Room clean and comfortable but no hot water.l for showers. Kettle and two teabags provided but no milk or sugar.
Stayed 1 night in Sep 2023

4/10 Poor

Chirag

Travelled with family
Disliked: Amenities, property conditions & facilities
Just too hot to stay at. No AC and couldn’t open the window. Checked out and went to a different hotel.

10/10 Excellent

James

Stayed 2 nights in Sep 2023

8/10 Good

Jennifer

Stayed 3 nights in Aug 2023
Response from Flexistay on 2 Sept 2023
Thank you for your review

6/10 Okay

Sandra

Stayed 2 nights in Aug 2023
Response from Flexistay on 2 Sept 2023
Thank you for your review

8/10 Good

Sharon

Stayed 1 night in Aug 2023
Response from Flexistay on 2 Sept 2023
Thank you for your review

8/10 Good

Myra

Stayed 5 nights in Jul 2023
Response from Flexistay on 5 Aug 2023
Thank you for your review

4/10 Poor

TONY

Stayed 2 nights in Jul 2023
Response from Flexistay on 5 Aug 2023
Thank you for your review

6/10 Okay

Myra

Stayed 5 nights in Jul 2023
Response from Flexistay on 5 Aug 2023
Thank you for your review

8/10 Good

YUNUS

Stayed 2 nights in Jul 2023
Response from Flexistay on 22 Jul 2023
Thank you for your review

6/10 Okay

Amy

Stayed 3 nights in Jul 2023
Response from Flexistay on 22 Jul 2023
Thank you for your review

10/10 Excellent

Jackie

Stayed 1 night in Jul 2023
Response from Flexistay on 22 Jul 2023
Thank you for your review

8/10 Good

David

Stayed 1 night in Jun 2023
Response from Flexistay on 20 Jun 2023
Thank you for your review

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower too hot not adjustable, bedside light off no shampoo in shower. Atmosphere good
Stayed 2 nights in Jun 2023
Response from Flexistay on 20 Jun 2023
Sorry for that Thank you for your review

10/10 Excellent

Jenny

Stayed 1 night in Jun 2023
Response from Flexistay on 20 Jun 2023
Thank you for your review

8/10 Good

Jean

Stayed 1 night in Jun 2023
Response from Flexistay on 1 Jul 2023
Thank you for your review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Flexistay on 6 Jun 2023
Thank you for your review

10/10 Excellent

Jane

Stayed 1 night in Apr 2023
Response from Flexistay on 6 Jun 2023
Thank you for your review

6/10 Okay

Ivan

Stayed 1 night in Apr 2023
Response from Flexistay on 6 Jun 2023
Thank you for your review

10/10 Excellent

Mohmed

Stayed 1 night in Apr 2023
Response from Flexistay on 19 Apr 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jane

Stayed 1 night in Apr 2023
Response from Flexistay on 19 Apr 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Usman

Stayed 1 night in Mar 2023
Response from Flexistay on 13 Apr 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Nigel

Business traveller
Disliked: Property conditions & facilities, room comfort
A bit grim for the cost.
Three on site parking spaces for a 16+ room hotel is a bit worse than ‘limited parking’. Rooms are extremely basic; comfortable mattress was balanced by the bathroom door that was falling off its hinges. Overall, disappointing for the cost.
Stayed 2 nights in Feb 2023
Response from Flexistay on 13 Apr 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jane

Stayed 1 night in Feb 2023
Response from Flexistay on 10 Feb 2023
Thank you for your review