Holiday Homes in Leona Vicario

"Excellent customer service "

"Great resort as expected as I’ve stayed at many dreams resorts and they never disappoint "

"Highly recommend "

"Clean room | Staff | Business-friendly"

"Disappointed with Grand Princess Riviera/Sunset. Our flight was canceled, causing us to arrive a day late. We got to the resort around 1 AM, had to carry our own luggage up two flights of stairs, and were told an extra night would cost 3 times as much. Staff acted like rooms weren’t available, even though the resort was empty and under construction. We were denied both a refund and the ability to shift our dates. Guests shouldn’t have to cover costs caused by circumstances beyond their control. Hoping for a fair resolution. "

"Yes"

"My family and I had a wonderful experience here, the staff were all excellent at thier jobs, rooms are always clean, the restaurants were great too. We plan to visit again. "

"Muy buena relación precio calidad de servicios y estanlecimiento"

"We came to the hotel and they were very rigid with the room (it said it holds 4 but they wouldn't honor it bc expedia switched it to 2ppl when we booked). We had called beforehand and they had said we didn't need to worry. So we had to book a whole other room which we did bc it had already taken 3 hours at reception and our kids were done. One room was great but one smelled horribly of urine. They refused to switch our room and kept offering to switch the linen which I kept telling them wasn't helping. The pools and facilities are amazing and the staff super helpful so i'm not giving a one star. "