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Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 598 out of 986 reviews
5 - Excellent 61%
Rating 4 - Good. 295 out of 986 reviews
4 - Good 30%
Rating 3 - Okay. 71 out of 986 reviews
3 - Okay 7%
Rating 2 - Poor. 18 out of 986 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 986 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river and castle!
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. It was located close to everything. The staff was lovely.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well-kept property. We had a quiet room with an exceptionally comfortable bed.
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice. I checked in very late around 10:30pm and felt it was a good opportunity for the hotel to upgrade my room, but they don’t. The did change it to a king from two double beds when I asked due to my friend not being able to make it. The shower drain was clogged and so I was standing in water as I shower. This was meant to be a VIP with food credit, but I was not made aware of this. Also $33 to add breakfast is outrageous. Over all, it was a very nice 3.5 star hotels well located.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was comfortable. Bedding comfortable. Clean. Excellent Breakfast. They had afternoon tea available which was nice and bar staff was friendly.
Stayed 1 night in Apr 2022