Staff were nice. I checked in very late around 10:30pm and felt it was a good opportunity for the hotel to upgrade my room, but they don’t. The did change it to a king from two double beds when I asked due to my friend not being able to make it. The shower drain was clogged and so I was standing in water as I shower. This was meant to be a VIP with food credit, but I was not made aware of this. Also $33 to add breakfast is outrageous. Over all, it was a very nice 3.5 star hotels well located.