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Reviews of 137 Lux Residence

4 out of 5
137 Lux Residence
Av. Alm. Reis, Lisbon, Lisboa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 0 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Lux Residence on 30 Jan 2020
Hello, Thank you for your evaluation,we are glad that you have enjoyed your experience with us and we hope to see you again in the future. Kind regards, Liliana Ferreira

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, place was clean and modern and with all necessary facilities for family. Short distance to city centre via metro, would happily stay again.
Stayed 2 nights in Dec 2019
Response from Lux Residence on 27 Dec 2019
Thank you so much for your opinion,it is very important to us.We will be happy to host you again in the future. Kind regards, Liliana Ferreira

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Lux Residence on 22 Oct 2019
Thank you for your evaluation.We hope you've enjoyed yur stay with us and hope to see yuo again in the future. Best regards, Liliana Ferreira

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The location the staff of the lux lounge also was very cool. The only inconvenient was the 2nd night I couldn’t sleep because the couple in the room next to mine was screaming making noise until 2am that’s is the only thing bad about the stay
Stayed 2 nights in Sep 2019
Response from Lux Residence on 1 Oct 2019
Thank you for your evaluation.We apologize for the inconveniences and hope to see you again in the future. Best regards, Liliana Ferreira

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very comfortable, have a laundry. kitchen, parking near and good food around this.
Stayed 3 nights in Sep 2019
Response from Lux Residence on 1 Oct 2019
Thank you for your evaluation.We are glad that you´ve enjoyed your stay with us,and hope to see you again in the future. Best regards, Liliana Ferreira

8/10 Good

Jacob, Nashville

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very friendly staff. The room was very spacious and the bed was good. However, the soap was watered down, as if somebody put water in it to make it last longer. And there were several flies swarming her room when I walked in. I told the staff about the soap, but it was never replaced.
Stayed 1 night in Sep 2019
Response from Lux Residence on 18 Sept 2019
Hello, Thank you for your evaluation,we apologize for all the inconveniences caused. We hope to see you again in the future. Best regards, Lux Residence

8/10 Good

FAITSUN

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. The location is very good because of the nearby metro. There are also several nearby supermarkets that are very convenient. However the noise of sirens and traffic was very loud. The bar downstairs can also get a bit noisy, especially during events (such as soccer games). The wifi is also painfully slow.
Stayed 8 nights in Aug 2019
Response from Lux Residence on 30 Aug 2019
Thank you for your evaluation,we are glad that you´ve enjoyed your stay.We also apologize for the inconveniences caused.Hope to see in a future opportunity. Best regards, Liliana Ferreira

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Lux Residence on 8 Aug 2019
Hello, Thank you for your evaluation.We are glad you´ve liked your stay here with us and hope to see you again in the future. Best regards, Liliana Ferreira

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff Good vibe willing to accommodate. Convenient location just 15 minute from City center Many fabulous local eateries
Stayed 6 nights in Jul 2019
Response from Lux Residence on 3 Aug 2019
Thank you for your evaluation,we are gla that you´ve liked this experience with us. We hope to receive in a future oportunity,thank you for choosing Lux Residence as your accommodation in Lisbon. Best regards, Liliana Ferreira

8/10 Good

Amélie

Travelled with group
Liked: Amenities, property conditions & facilities
La résidence est très bien malgré que les murs ne sont pas très épais, on entend les résidents qui rentrent dans leur logement
Stayed 6 nights in Feb 2024

10/10 Excellent

Antonella, Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura, calda ed accogliente. Non proprio centralissima, forse meglio, ottima posizione, ben servita da ristoranti supermercati etc. , vicino alla metro. La signora che ci ha ricevuto cortesissima . Grazie ottima esperienza
Stayed 2 nights in Oct 2019
Response from Lux Residence on 27 Oct 2019
Grazie per il tuo commento .Siamo stati molto contenti di sapere che ti è piaciuto il tuo soggiorno con noi e non vediamo l'ora di darti il benvenuto nella prossima occasione. Cordiali saluti, Liliana Ferreira

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Résidence récente, très propre, plutôt bien située (proximité du métro). Appartement spacieux, très bien équipé (four, micro-onde, plaque de cuisson, lave-vaisselle, lave-linge, fer à repasser...). Personnel agréable. Seul petit bémol, la résidence donne sur une avenue passante donc beaucoup de bruit.
Stayed 2 nights in Oct 2019
Response from Lux Residence on 24 Oct 2019
Merci pour votre evaluation. Nous sommes heureux que vous ayez apprécié votre séjour parmi nous et espérons pouvoir vous revoir bientôt. Cordialement, Liliana Ferreira

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Os recepcionista, Liliana e Lyon, muito simpáticos, atenciosos e prestativos! As acomodações são novas e excelentes. A localização é ótima com supermercado e metrô super próximos. Sem críticas! Só coisas a elogiar!
Stayed 6 nights in Oct 2019
Response from Lux Residence on 22 Oct 2019
Agradecemos as amáveis palavras e ficámos bastante satisfeitos em saber que apreciaram a vossa estadia connosco.Esperamos voltar a ve-los numa próxima oportunidade. Melhores cumprientos, Liliana Ferreira

8/10 Good

Elisabetta, Roma

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Struttura moderna, personale gentile. Adiacente alla fermata del bus e 700 MT dalla metro, farmacia e supermarket vicino. Comodo per chi arriva dall'aeroporto, e per andare nel centro città. Camera moderna , cucina ben attrezzata. Materassi comodi. Unica cosa negativa, non vengono fatte le pulizie durante il soggiorno, ma non c'è neanche il necessario (scopa, straccio) per farle da solo. All'arrivo la camera non era stata pulita bene. Il pavimento e la doccia del bagno erano sporchi.
Stayed 4 nights in Sep 2019
Response from Lux Residence on 18 Sept 2019
Hello, Thank you for your evaluation,we apollogize for the inconvenience and hope to see you again in the future. Best regards Lux Residence

8/10 Good

YOLANDA

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
El alojamiento en general es nuevo, el problema es que esta situado en una calle muy ruidosa y dormir con la ventana abierta es complicado. Ademas el sofá cama es incomodo, y cuando fuimos abrilo el protector del sofa estaba sucio y con bichos. La tgerraza tambien estaba muy sucia. En personal es amable,pero se echa de menos una limpieza diaria o al menos tener utensilio para poder limpiarlo (cubos, fregona....).
Stayed 3 nights in Sep 2019
Response from Lux Residence on 2 Oct 2019
Hola, Gracias por su comentario. Nos disculpamos por todos estos inconvenientes. Esperamos verlo en la próxima oportunidad. Saludos,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Lux Residence on 20 Aug 2019
Thank you for your evaluation we are glad ypu´ve enjoyed your stay with us and hope to see in you again in the future. Best regards Liliana Ferreira

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico, el personal muy amable y el apartamento bien equipado
Stayed 2 nights in Aug 2019
Response from Lux Residence on 23 Aug 2019
Hola, Muchas gracias por su comentario, esperamos que haya disfrutado su estadía con nosotros. Esperamos verlo pronto en la próxima oportunidad. Un Saludo, Liliana Ferreira

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rodzinne wakacje w Lizbonie
Nowy, świetnie urządzony, bardzo czysty apartament znajdujący się w spokojnej dzielnicy Lizbony. Dobrze skomunikowany z resztą miasta, 5 minut od zielonej linii metra. Apartament znajduje się w całkowicie odnowionej kamienicy. Na dole, do dyspozycji gości jest bar i bilard, a na zewnątrz budynku patio z jacuzzi. To co było dla nas ważne - nie było problemu z późnym meldunkiem. Sam apartament jest naprawdę duży - spokojnie zmieściliśmy się we czworo (2 dorosłych i dwójka dzieci). Kuchnia w pełni wyposażona, włącznie z pralką (na sąsiedniej ulicy znajduje się płatna pralnia z suszarkami). Jesteśmy zachwyceni obsługą i wyjątkowym podejściem do naszej rodziny. Szczególne podziękowania dla pani Sandry.
Stayed 3 nights in Jul 2019
Response from Lux Residence on 31 Jul 2019
Hello, Thank you very much for your evaluation,we are gladed that you´ve liked the experience in Lux Residence.We hope to see you again next time. Best regards, Liliana Ferreira

10/10 Excellent

Oliveira, Lisbonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Très bien située ,peu bruillante .très propre ,literie confortable .salle de sport et jacuzzi a disposition .personnel sympathique et polyglotte .j'y retournerai sans hésiter
Stayed 7 nights in Jul 2019
Response from Lux Residence on 28 Jul 2019
Merci pour votre évaluation.Nous réjouissons de votre visite la prochaine fois .Merci d’avoir choisi Lux Residence comme logement à Lisbonne. Cordialement,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle surprise en arrivant dans notre appartement. En voyant les photos et le descriptif, nous nous attendions à un appartement récent, bien équipé et à la décoration réussie. Ce fut bien le cas, mais notre logement était encore bien mieux. En effet, nous étions dans un duplex, avec 2 chambres climatisées, 2 salles de douche, un espace à vivre très plaisant, un balcon, etc. Bref, nous avons été conquis. Certes la résidence n'est pas en plein centre touristique mais il y a une station de métro à quelques minutes, une supérette juste en face et une pastelaria top à 20m.
Stayed 7 nights in Jul 2019
Response from Lux Residence on 27 Jul 2019
Merci pour votre évaluation.Nous réjouissons de votre visite la prochaine fois. Merci d’avoir choisi Lux Residence comme logement à Lisbonne. Cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Kaikin puolin hyvä ja toimiva huoneisto. Palvelu ystävällistä ja nopeaa. Sijainti hyvä ja liikenteellisesti sekä kävellen helposti saavutettava. Residenssin keittiövälineet osin puutteelliset mm. paistinpannu puuttui. Ei toki iso puute koska aamiaisen sai kohtuuhintaan monipuolisesta "katutarjonnasta" ravintoloineen.
Stayed 4 nights in Jul 2019
Response from Lux Residence on 13 Jul 2019
Hello, Thank you for your evaluation and thank you for have choosen Lux Residence as your accommodation in Lisbon. We hope to see you again. Best regards, Liliana Ferreira

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bon accueil
Stayed 3 nights in Jun 2019
Response from Liliana Ferreira Lux Residence on 28 Jun 2019
Merci pour votre évaluation.Nous réjouissons de votre visite la prochaine fois Merci d’avoir choisi Lux Residence comme logement à Lisbonne. Cordialement,