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Reviews of Ever Lisboa City Center Hotel

3 out of 5
Ever Lisboa City Center Hotel
DA LIBERDADE,189, Lisbon, LIS

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 201 reviews" "
Rating 8 - Good. 108 out of 201 reviews" "
Rating 6 - Okay. 37 out of 201 reviews" "
Rating 4 - Poor. 11 out of 201 reviews" "
Rating 2 - Terrible. 3 out of 201 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. We were given great advice on how to get to the main attractions. They went out of their way to be helpful. The rooms were old but comfortable and clean. Good air con and free wifi. Great position! Make sure to buy a Lisboa card. It cost 19 euro for 24 hours and gave free or discounted entry to attractions and free transport. It saved us a lot of time queing and money. Happy holiday!
Stayed 2 nights in Aug 2017

8/10 Good

Chris, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Excellent location and value. One week point. A very tricky shower control and very confined stall.
Stayed 4 nights in Jul 2017

4/10 Poor

Susan , Israel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
no air-conditioning and it was 42 degrees!
The air-conditioning (lack of) made the hotel experience unacceptable. It was 42 degrees in Lisbon! The fuses blew twice leaving the room in darkness (after we tried to turn up the failing air-conditioning unit). The staff were very nice and helpful (found us a wonderful guide for the day because considering the heat we did not want to attempt to run around on our own) ...but the lack of air ruined everthing.
Stayed 1 night in Jun 2017
Response from Bruno Cunha on 29 Jun 2017
Dear Susan, We thank you for your evaluation. It was a hard time to get to Lisbon, at that time you catch 42 degrees and is not easy to sleep. We did our best to get you comfortable, we hope your next stay with us is more enjoyable. Thank you very much!

6/10 Okay

Verified traveller

Liked: Staff & service
excellent location!
the room was small lacking any amenities but the location was excellent, the staff extremely helpful especially with maps, directions and printing boarding passes and the WI-Fi was superb. It was reasonably priced.
Response from Bruno Cunha on 29 Jun 2017
Dear guest, We welcome your comments and will do our best to improve the hotel. Hope to see you in a next time! Thank you!

8/10 Good

Lu, Worcester,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 2* hotel 200m from the Metro
Twin room was clean and quiet and bathroom had a hair dryer. Staff all very pleasant and spoke English. Breakfast was typical continental style but nice enough before heading out for the gastronomic delights that Lisbon offers. We found many reasonably priced eateries within a 10 min walk and would stay here again. It is not 4 or 3* hotel but does not pretend to be either. Loved the staircase and roof lights.

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Good money/value ratio hotel.
Good morning, Thank you for your preference for the Ever Lisboa Hotel. We hope that you come back soon. Best regards Ever Lisboa Hotel

6/10 Okay

Mo, NY

Liked: Cleanliness, staff & service, room comfort
Clean, functional hotel
Tiny, basic rooms featuring full beds with firm mattresses and small TV. Bathrooms have excellent water pressure. Breakfast is cheap (2 euros per night) and has basic provisions for a long day out. Very friendly staff!

8/10 Good

Jeremias

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Convenient, centrally located, room needs upgrade
The hotel represents good value for money, but the room was cold (mid-January). The heater wasn't functioning properly.

8/10 Good

Paul, England

Liked: Cleanliness, staff & service, property conditions & facilities
Solid 3 star hotel
Good location being a ten to fifteen minute walk from the city centre and a couple of minutes walk from a metro stop. Decent 3 star hotel for the price, especially with breakfast included. The only let down was the lack of a kettle and tea/coffee making facility in the room.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient hotel
The room was extremely small and in desperate need of a clean. The shower was filthy and the water overflowed. Price however suited the hotel and the breakfast was good. Excellent location for sightseeing.

6/10 Okay

Mahesh, Manchester Uk

Liked: Staff & service
In city centre so very continent to hop on hop mos
The staff were friendly and helpful One of the respeniost Sofia Nabais went out her way and planned and help day out to Berlenga Island.It was out of this world and worth a visit not to be missed

8/10 Good

Jess, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice staff.
Good location right in the city. Lovely and helpful staff. Woman on reception gave us a map and tips on what to do. The room was OK. It was clean and the bed was large and comfortable. But in our room the ceiling slopped down and we are tall so had to bend to move around. The WiFi was also terrible. But it worked well in the entrance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasant hotel good central location
The hotel was clean and comfortable, although the rooms were fairly basic. The staff were very helpful and the hotel has a great central location close to a metro station and only a 15 min walk to Rossio square.

10/10 Excellent

Alison , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly hotel
This is a lovely little hotel in one of the smartest areas of Lisbon, on a beautiful tree lined avenue with exclusive shops such as Gucci and Prada all around it there is this little gem. Very friendly and helpful staff and lovely comfortable rooms. within walking distance of the city centre and there are plenty of buses as well if you need them. The room rate included a buffet breakfast which was great, rolls, cake, donuts, croissants, fruit, yogurt, toast, cheese and cold meats as well as cereal and drinks. Really impressed and another excellent find from Expedia.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice small hotel in the center of lisbon ,great
hotel great staff excellent friendly and helpfull

8/10 Good

Roger, chadderton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and simple.
Friendly and helpful staff, great location and clean. Everything worked ok

8/10 Good

Máire, Ireland

Liked: Cleanliness, staff & service, room comfort
Great price for such a central location
2 nights of a 7 night stay in Lisbon. Very central location. Great price for the otherwise expensive location. Rooms are not huge but would not expect it at the price. Only real fault is bathroom or shower in particular could do with updating. Very friendly and helpful staff and good buffet breakfast except for coffee which was poor

6/10 Okay

Tania, New York

Liked: Cleanliness, staff & service
Good if you're on a budget
Hotel staff was great. Very helpful every time you ask them for assistance. The room was the bare minimum. Not a lot of amenities, no gym. The bed was the worst but the room was always maintained clean. It's on a big avenue so it's loud on the first floor. The Ac unit was minimum but the nights were cool enough to open the window. Located near a lot of shops and restaurants; close to the metro and bus stops.

8/10 Good

Meera, London

Liked: Cleanliness, staff & service
Cute hotel in perfect location
Stayed for 5 nights for a city break. Twin room spacious but a little dark due to being semi below ground with a ground-level window. Simple but filling breakfast. Very polite staff. Good restaurants around and plenty more within 15 minutes walk. 10 mins from Rossio. Beautiful setting. I'd stay there again.

6/10 Okay

Jorge, Arcos

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Not a pleasant stay...The bed was like sleeping on a piece of wood.., Very uncomfortable... They have no parking! I got in late and had to look for parking on a city street which I wasn't familiar with... Would not stay at this place again.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Excellent location, room was clean and had everything I needed. Hotel represents good value for money

6/10 Okay

MARIO

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb
Unbelievably excellent experience. Loved the location, staff and price. The hotel bed is comfortable, towels are soft and loved the "old style" regarding the keys... they still use keys instead of a electronic card. Superb. Will definitely come back

8/10 Good

Silvia, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location near train station and subway. You can walk to downtown. Very safe. Stuff very very nice!!! Room in the 3rd floor are not good, cealing is to low. Breakfast is delicious. $50 per night 5 stars ;-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in an excellent location
The location is excellent: very centrally located, close to a metro stop, and walking distance from train station/sites. Also really easy to catch a cab if need be. Hotel staff is friendly and knowledgeable. They gave great advice on how to get around and which buses and such to take. Breakfast each morning was really nice as well. Wifi, air conditioning, and an elevator were a nice bonus.

10/10 Excellent

Anthony, Devon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Now renamed Ever Lisboa (not VIP Inn Veneza)
Our top floor room was a little small but very clean and reasonably well-appointed.
Ever Lisboa (formerly VIP Inn Veneza)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and staff
Easily walkable to many tourist locations and restaurants. Staff is superb. Excellent breakfast. Property is a bit worn (AC didn't work, elevator door got stuck on carpet, etc.)

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good hotel in central location
Good hotel in excellent location, would certainly recommend

8/10 Good

BoHolst

Liked: Cleanliness, staff & service, room comfort
Perfect situated.
Right in the middle of the Avenida at Avenida Metro Station. Close to everything. Restaurants, transportation, shopping. Missed WiFi in the room and perhaps a better (bigger) TV. Very friendly and competent staff. All in all great value for money.

8/10 Good

Leda, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for walking the city.
Easy check-in. The staff was courteous and helpful. They made good recommendations for restaurants, Fado clubs, and a couple tour options.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Low headspace and no bulbs
I was given an attic granny flat with very low head-space. There were no curtains in the bathroom (which was in fairness quite sheltered, but still exposed to view). When I asked, before 10pm, for light bulbs for the bathroom I was told there was no one who could access light bulbs for petty maintenance... otherwise great service from staff, great location, good bed. Carpet could do with a clean: I did not dare walk on it barefoot.

8/10 Good

arnaldos77

Liked: Cleanliness, staff & service, room comfort
Perfect location
The location cannot be improved. Walking distance to metro, airport bus, cafeterias, restaurants, and the Rossio and Praca do Comercio. The staff is pleasant, very professional and helpful. Excellent value.

4/10 Poor

xGabo

Liked: Staff & service
Disliked: Room comfort
Value for price.
City transport (metro, bus) close to hotel Airport 30-40 minutes with city transport (better than Airport Bus)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veneza is great -- lovely & intimate. Great staff & great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

The Dashing One

Liked: Cleanliness, staff & service, room comfort
Location at a great price
Great location on Liberdade. Close to shops locally and to subway & buses for further away destinations, including airport. Typical three star hotel, but knowledgeable, multilingual, super friendly desk staff and good upkeep bring it up a notch. Tiniest elevator I have ever seen in a hotel! Perfect place for one or two people on the go, looking for a clean, well-located and reasonably priced place to call home for a few days.

8/10 Good

VSLeon

Liked: Cleanliness, staff & service, room comfort
walking distance to old town ; metro station
Staying with my son and room was very comfortable and clean. AC unit not very powerful. Later I was upgraded to room 201 facing the Avenue de Liberdade.Front desk staff very accommodating and helpful in securing rental car etc. Would definitely recommend this hotel for location, comfort and ease of stay.

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Standard hotel in a nice location
For a 3 star hotel, I was pleased Hotel Veneza. I stayed a weekend in Lisbon with my boyfriend. The hotel was well situated to the touristy areas and transportation. Our room was a comfortable size for the two of us. The AC only put out slightly cooled air and as such we had to sleep with the window open (very noisy). Our neighbors complained theirs was not cooling the room either. The hotel staff in the mornings were very friendly and helpful - gave great directions and travel tips. The night staff left plenty to be desired though - we were told we'd have to wait till morning for extra towels and soap. If traveling to Lisbon again, I would likely stay at the Hotel Veneza again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Dark, dingy, and not at all appealing; stay away from this hotel unless you absolutely must have a place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location!
The hotel is lovely and in a brilliant location. The staff were friendly and helpful and the hotel has a garage for car parking for a small fee. The room was comfortable and very clean. The main city hub is not very far away.

8/10 Good

Stefan, Stockholm, Sweden

Liked: Cleanliness, room comfort
Disliked: Staff & service
VIPin Veneza- in the middle of town
Old and a bit rugged this hotel main attraction is the location in the center of the city. Near to everything. Rooms are OK. WiFI not included and breakfast extra.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
VIP INN VENEZA
Not so VIP. The staff wasn't very friendly, the service was poor. No free wi-fi, which should be included in a 3-star hotel. It cost quite a lot and was charged per hour. The location was good, right in the main street (equivalence to champs élysées). The bed sheet and linnens weren't european standard. The heater was barely functional. We had the misfortune to get one of the rooms which were next to an elevator and each time someone used there was this loud noise that could be hard from inside the room (was especially annoying when trying to sleep...). Breakfast was OK, although not included. You can't even walk down and up to the hotel from the lobby, which means EVERYONE had to take the elevator, which meant we had to experience the lovely noise from the elevator every other minute. Despite the fact that we paid a rather low price for this hotel, I would not recommend it and it did absolutely not hold a 3-star standard, barely 2.

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Satisfied Customer
Fantastic location and good deal for the price considering the location. Small room and bathroom, but very clean. Staff helpful. No complaints. Robert from Montreal, Canada

8/10 Good

Ian, Whitstable, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent character hotel in a great location
The Hotel VIP Inn Veneza makes an excellent base for a stay in Lisbon. Situated in an old building full of character yet providing all the modern facilities you would expect, it offers great value for money for a city centre hotel. Situated about 15 to 20 minutes walk from the heart of the old city, the location could not be better. Although it is situated on one of the city's busiest streets, the double glazed windows meant although our room was at the front of the hotel we could hear no road noise at all with the windows shut. The room was clean and functional and the staff were extremely friendly and helpful. Although we did not take breakfast at the hotel, preferring to sample some of the city's many eating establishments, the breakfast room looked very pleasant. We would definitely stay here on any future visit to Lisbon and would recommend it to anyone.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Location was great - very close
Location was great - very close to the Airport bus stop and a short stroll to the downtown restaurants. Staff very friendly and helpful.

10/10 Excellent

Chris, Ft. Lauderdale FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Veneza great value for the money
Very cute and exceptionally clean hotel in Lisboa in an excellent location, short walk to and from the 3.50 Euro bus to the airport. Staff very nice, spoke perfect english and very helpful. For Europe a very large bathroom too!

10/10 Excellent

Lauren, Charleston, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel VIP Inn Veneza in Lisbon - loved it!
My husband & I spent a four-night sightseeing stint in Lisbon, & we stayed at the Hotel VIP Inn Veneza. We loved it! The room was small but clean. The bed was large & comfortable with plenty of pillows & linens. There was also a small fridge in the room, which was a nice surprise & was helpful in our attempt to save money by not eating out each meal. (A tip: There's a great convenience store a few blocks south called "Hippie Store." They have fresh bread & fruit & a great selection of cheeses. We stocked up & had this for breakfast each morning as the hotel did not provide free breakfast.) My only two complaints about the hotel are that the shower was incredibly small & difficult to maneuver in, & the wi-fi was expensive. The charm & amazing location of the hotel totally made up for its shortcomings however. The staff was incredibly friendly & helpful. Though my husband speaks a bit of Portuguese, they were all more than happy to speak with us in English (knowing that I didn't understand what they were saying otherwise). The desk staff knew us after the first day & greeted us graciously each time we came & went. The server in the breakfast restaurant knew how I liked my coffee after the first day & would prepare it for me without my asking as soon as I walked in. I can't say enough wonderful things about the staff!! The hotel is on a beautiful stretch of Avenida da Liberdade in the middle of downtown. It was noisy outside, but the windows were double-paned & totally blocked out all noise when we closed them at night. The neighborhood was fantastic - tons of great shops & cafes are just outside the door, & there is also a very convenient MultiBanco ATM at a large bank practically next door. Though the hotel is just across from the Avenida metro station, we never used the metro system, as it was limited & didn't go to many of the places we wanted to check out. The Avenida bus stop was a block down, however, & was very convenient. The airport even runs a bus service called AeroBus (not to be confused with AeroShuttle, which makes different stops), & it dropped us off & picked us up right at Avenida for only a few euros. Overall, our stay at Veneza was incredible. I'd stay there again or recommend it to a friend anytime.

8/10 Good

Mary, Hull UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lisbon
Very well located. Shutle bus from airport stops just opposite hotel. Short walking distance to town. Very clean and good size room. Very friendly staff. Execellent holiday!

8/10 Good

Dick, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
I would recommend the Veneza, but underline that the rooms are small, with relatively high wi fi connection charges, and hotel access not always available. In my opinion the Veneza is a very good three star hotel, and not in the four star category. But I have gotten to know the neighborhood restaurants, and find the location convenient to the Metro and taxis readily available. The staff is generally helpful, but the personnel on weekends does not seem as professional as they might be.