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Reviews of Luster Hotel

4 out of 5
Luster Hotel
48 Avenida Casal Ribeiro, Lisbon

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 170 reviews" "
Rating 8 - Good. 20 out of 170 reviews" "
Rating 6 - Okay. 9 out of 170 reviews" "
Rating 4 - Poor. 1 out of 170 reviews" "
Rating 2 - Terrible. 1 out of 170 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jee Fung, Woodinville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big towels, thick robe, nice English speaking hospitality, stay included breakfast. Rather relaxing. Staff were friendly.
Stayed 4 nights in Apr 2024
Response from Luster Hotel on 30 Apr 2024
Dear Jee Fung, Thank you very much for your excellent feedback. We are delighted to hear that your experience at Luster Hotel met your expectations and that you had such a wonderfull time with us. We are looking forward to welcoming you back again soon! With our best regards, Luster Hotel Team ****

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient friendly staff
Stayed 3 nights in Apr 2024
Response from Luster Hotel on 14 Apr 2024
Dear Alan, thank you for sharing your review of our services. We are very happy to know you had such an amazing time with us, we hope in see you soon. Kind regards, Luster Hotel Team ****

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Luster Hotel on 12 Apr 2024
Dear Chloe, thank you for staying at the Luster Hotel. We are very happy to know you had such a wonderfull stay with us, we hope in see you soon. Kind regards. Luster Hotel Team ****

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal place for solo travellers. Transport links within 5 mins radius, 2 minutes from local shopping centre; situated in the perfect area. Staff are lovely and welcoming! Really enjoyed my stay 😃
Stayed 4 nights in Apr 2024
Response from Luster Hotel on 12 Apr 2024
Dear Deanne, First of all, thank you for your amazing review about our services and staff. Our entire team strives to provide excellent service, always trying to make your visit to Lisbon a memorable experience. Your comment is a wonderful motivation for all of us and we will pass it on to our team. We hope to have the opportunity to welcome you again in the near future. Kind regards, The Luster Hotel team ****

6/10 Okay

Anindya

Liked: Cleanliness, property conditions & facilities
Nice hotel! Good breakfast!
Stayed 4 nights in Jan 2024
Response from Luster Hotel Team on 16 Mar 2024
Dear Anindya, We would like to thank you for your feedback, it is very important to us. We are committed to provide an excellent service to our guests, so we are always looking to improve our services. We look forward to welcoming you back again, for an improved experience. With our best regards, Luster Hotel Team

10/10 Excellent

Man Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Luster Hotel Team on 12 Mar 2024
Dear Man Wen, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon. Kind regards. Luster Hotel Team ****

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were exceptional. It was clean, it smelled very nice, the staff were amazingly helpful, and the breakfast was great.
Stayed 1 night in Feb 2024
Response from Luster Hotel Team on 27 Feb 2024
Dear Jasmine, Thank you for choosing the Luster Hotel during your visit to Lisbon. We are very happy that you where able to enjoy your stay wiht us. We hope to see you again in a near future. Kind regards, Luster Hotel Team ****

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luster hotel exceeded our expectations. Amazing and safe neighborhood. Staff were great.
Stayed 4 nights in Feb 2024
Response from Luster Hotel Team on 25 Feb 2024
Dear Nina, Thank you for staying with us at the Luster Hotel and for sharing your experience. We are very happy to know you enjoyed your stay with us. The next time you visit Lisbon, we hope to welcome you again for an even better experience. Luster Hotel Team ****

10/10 Excellent

Beatrix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the area. Our room was next to the lift and we were worried that it might be too loud, but it was not at all. We could not hear a thing. While the hotel is in a busy but very nice area, our room was quiet. the hotel staff was really exceptional, kind and helpful. Breakfast was super and plentiful. We would stay here again.
Stayed 4 nights in Feb 2024
Response from Luster Hotel Team on 25 Feb 2024
Dear Beatrix, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations. We look forward to welcoming you back soon! With our best regards, Luster Hotel Team ****

10/10 Excellent

Luz Daniela Ocampo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Luster Hotel Team on 22 Feb 2024
Dear Daniela, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon. Kind regards. Luster Hotel Team ****

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a short city break, with the Metro just a few minutes walk away. Staff were super friendly and helpful and the property clean, warm and comfortable - we thought it offered food value for money, especially considering the included breakfast.
Stayed 3 nights in Feb 2024
Response from Luster Hotel Team on 22 Feb 2024
Dear Marcus, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations. We look forward to welcoming you back soon! With our best regards, Luster Hotel Team ****

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and attention to detail. Modern and clean. Nice gym and pool facility.
Stayed 1 night in Feb 2024
Response from Luster Team on 18 Feb 2024
Dear Mr. Marcus, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ***

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were the standout factor during my stay, helpful, charming and always smiling, I will use this hotel again David
Stayed 2 nights in Feb 2024
Response from Luster Team on 18 Feb 2024
Dear Mr. David, First of all, thank you for your amazing review about our services and staff. Our entire team strives to provide excellent service, always trying to make your visit to Lisbon a memorable experience. Your comment is a wonderful motivation for all of us and we will pass it on to our team. We hope to have the opportunity to welcome you again in the near future. Kind regards, The Luster Hotel team ****

10/10 Excellent

Deolinda Mitelga, Luanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort
Stayed 3 nights in Feb 2024
Response from Luster Team on 18 Feb 2024
Dear Deolinda, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ****

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Luster Hotel on 10 Jan 2024
Dear Yan, Thank you for choosing the Luster Hotel during your visit to Lisbon. We are very happy that you where able to enjoy your stay wiht us. We hope to see you again in a near future. Kind regards, Luster Hotel Team ****

10/10 Excellent

Tess, Quincy

Stayed 1 night in Dec 2023
Response from Luster Hotel on 4 Jan 2024
Dear Tess, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ****

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities and staff. Really lovely boutique feel. The pools are amazing indoor and outdoor. The location is closer to business district so a bit of a walk into town but nothing too far.
Stayed 3 nights in Sep 2023
Response from Luster Team on 18 Dec 2023
Dear Mrs. Amy, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations. We look forward to welcoming you back soon! With our best regards, Luster Hotel Team

8/10 Good

Damber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was central, clean and tidy. Staff were lovely and helpful. The hotel rooms had plenty of usb ports and uk plug sockets so I didn’t need to bring my own adaptor.
Stayed 3 nights in Dec 2023
Response from Luster Hotel on 14 Dec 2023
Dear Damber, Thank you for choosing the Luster Hotel during your visit to Lisbon. We are very happy that you where able to enjoy your stay wiht us. We hope to see you again in a near future. Kind regards, Luster Hotel Team ****

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
4 star should offer more
Not a 4 star hotel in my opinion. Photos give a bit too good picture. Does not quite get to the level where I thought this hotel would be after all the great reviews. In the room and gym the air was not good and not circulating. In 5 years there will be mold problems with this kind of humidity. Level up with service (understands English) and get places cleaned up and renovated what needs to be and future is bright. Right elements are there...
Stayed 4 nights in Nov 2023
Response from Luster Team on 27 Nov 2023
Dear Guest, We would like to thank you for your feedback, it is very important to us. We are committed to provide an excellent service to our guests, so we are always looking to improve our services. We look forward to welcoming you back again, for an improved experience. With our best regards, Luster Hotel Team

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The duplex was fabulous for our family.. very spacious and beautifully appointed. The large balcony was lovely. Staff and breakfast were terrific..loved our stay at the Luster Hotel.
Stayed 4 nights in Nov 2023
Response from Luster Hotel on 20 Nov 2023
Dear Mr. Peter, First of all, thank you for your amazing review about our services and staff. Our entire team strives to provide excellent service, always trying to make your visit to Lisbon a memorable experience. Your comment is a wonderful motivation for all of us and we will pass it on to our team. We hope to have the opportunity to welcome you again in the near future. Kind regards, The Luster Hotel team

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Great amenities and very sweet staff. Will stay here again!
Stayed 5 nights in Nov 2023
Response from Luster Team on 16 Nov 2023
Dear Mr. Joseph, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations. We also enjoyed your company and we look forward to welcoming you back soon! With our best regards, Luster Hotel Team

10/10 Excellent

andrew john

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We have never been treated with such warmth, helpfulness and smiles. The front desk never heisitated to call cabs, arrange box breakfasts, locate areas we wanted to visit and so much more. The door men were gracious and went beyond to be helpful, especially Pedro. The rooms were comfortable, well appointed, and included everything we needed. Robes and slippers a nice touch. There are no words for the breakfast buffet. Everything was displayed beautifully and was delicious. Champagne for mimosas a great surprise. Happy hour in the bar was delightful and the service outstanding. We cannot think of any negative things to say!! We will highly recommend you and, if we ever return, would happily stay with you again. Thank you for making our stay in Lisbon so special!!!
Stayed 6 nights in Oct 2023
Response from Luster Team on 10 Nov 2023
Dear Mr. Andrew, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations. We also enjoyed your company during this dates and we look forward to welcoming you back soon! With our best regards, Luster Hotel Team

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Luster Hotel on 10 Nov 2023
Dear Laura, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ****

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October 2023 visit
Myself and my daughter had a great 4 night stay at the Luster Hotel. Breakfast was excellent - staff friendly and welcoming. Will definitely return if visiting Lisbon again. Thank you.
Stayed 4 nights in Oct 2023
Response from Luster Hotel on 31 Oct 2023
Dear Mr. Ian, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations and look forward to welcoming you back soon! With our best regards, Luster Hotel Team

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing bathroom and shower, has nice luxurious amenities for a four star hotel. Comfy beds and high tech features in the room like electronic black out curtains. A bit of street noise from busy road outside
Stayed 1 night in Oct 2023
Response from Luster Hotel on 30 Oct 2023
Dear Kate, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations and look forward to welcoming you back soon! With our best regards, Luster Hotel Team

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this hotel! The staff is super friendly and everything is neat and tidy. It’s conveniently located near the Metro and bus stop and the breakfast buffet is splendid ✨
Stayed 6 nights in Oct 2023
Response from Luster Hotel on 23 Oct 2023
Dear Yesenia, Thank you very much for your excellent feedback. We are delighted to hear that your experience at Luster Hotel met your expectations and that you had such a wonderfull time with us. We look forward to welcoming you back in a near future! With our best regards, Luster Hotel Team ****

10/10 Excellent

Ryan

Stayed 3 nights in Oct 2023
Response from Luster Hotel on 24 Oct 2023
Dear Ryan, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ****

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing suite, incredibly attentive staff, amazing spa facilities and good bar area…we will definitely be back
Stayed 3 nights in Oct 2023
Response from Luster Hotel on 23 Oct 2023
Dear Michael, We thank you very much for your excellent feedback. We are delighted to hear that your experience at Luster Hotel met your expectations and that you had such a wonderfull time with us. We are looking forward to welcome again to our Hotel. With our best regards, Luster Hotel Team ****

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Luster Hotel on 21 Oct 2023
Dear Paul, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ****

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the walkable gem of Saldanha, I'm so grateful that I moved from a hotel in Chiado (nice for weekday Mon- Wed) to the Luster for Thurs-Sun experience. The hotel is a hidden treasure, cozy, well appointed with thoughtful design, nice pool (outdoor and indoor) with hammam. Staff were bright and breakfast was amazing.
Stayed 4 nights in Oct 2023
Response from Luster Hotel on 23 Oct 2023
Dear Kenneth, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations and look forward to welcoming you back soon! With our best regards, Luster Hotel Team

10/10 Excellent

Stephen David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, reasonably priced, helpful staff.
Stayed 2 nights in Oct 2023
Response from Luster Hotel on 15 Oct 2023
Dear Stephen, First of all, thank you for staying with us at the Luster Hotel.We are very happy to know you enjoyed your stay with us, and we hope in welcoming you back in a near future. Kind regards, Luster Hotel Team ****

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where amazing, helpful
Stayed 5 nights in Sep 2023
Response from Luster Hotel on 15 Oct 2023
Dear Lisa, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ****

8/10 Good

raj

Stayed 1 night in Sep 2023
Response from Luster Hotel on 2 Nov 2023
Dear Raj, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ****

10/10 Excellent

Mrs j Rowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily 10/10
I didn’t think the hotel could be as good as the reviews but it was wonderful. The only problem we had was setting the air conditioning but the helpful staff sorted it and room was blissfully cool - it was very hot when we were there
Stayed 4 nights in Oct 2023
Response from Luster Hotel on 15 Oct 2023
Dear Rowan, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations and look forward to welcoming you back soon! With our best regards, Luster Hotel Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunny travel
Great hotel, Rey good service’s
Stayed 2 nights in Oct 2023
Response from Luster Hotel on 15 Oct 2023
Dear Mr. James, First of all, thank you for staying with us at the Luster Hotel. We are very happy to know you enjoyed your stay with us, and we hope in welcoming you back in a near future. Kind regards, Luster Hotel Team ****

10/10 Excellent

Yudelfi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very modern, clean and quiet. The staff is very friendly and helpful. Is convenient located to transportation. We stayed 4 nights and truly enjoyed our stay at the Luster.
Stayed 5 nights in Sep 2023
Response from Luster Hotel Team on 3 Oct 2023
Dear Yudelfi, Thank you very much for your excellent feedback. We are delighted to hear that your experience at Luster Hotel met your expectations and that you had such a wonderfull time with us. We are looking forward to welcoming you back again soon! With our best regards, Luster Hotel Team ****

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel! Really enjoyed our stay, just wish it was longer! Extremely comfortable and clean, staff we very welcoming, accommodating and friendly and breakfast was tasty.
Stayed 3 nights in Sep 2023
Response from Luster Hotel Team on 3 Oct 2023
Dear Mr. Mark, Thank you very much for your excellent feedback. We are delighted to hear that your experience at Luster Hotel met your expectations and that you had such a wonderfull time with us. We are looking forward to welcoming you back again soon! With our best regards, Luster Hotel Team ****

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Luster Hotel on 21 Oct 2023
Dear Michael, First of all, thank you for sharing your experience at the Luster Hotel. We are very glad to know you had an incredible stay with us. We hope in welcome you back soon. Kind regards, Luster Hotel Team ****

10/10 Excellent

Dr Charles

Travelled with partner
Liked: Amenities
Would recommend the Luster Hotel to any Lisbon visit. Loved our stay there!
Stayed 12 nights in Sep 2023
Response from Luster Hotel Team on 3 Oct 2023
Dear Dr. Charles,, Thank you very much for your excellent feedback. We are delighted to hear that your experience at Luster Hotel met your expectations and that you had such a wonderfull time with us. We are looking forward to welcoming you back again soon! With our best regards, Luster Hotel Team ****

10/10 Excellent

Tymur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Lisbon
We stayed at Luster for 1 night. Checkin was great. Man at the desk, Peter was amazing, helpful and very hospitable. Room was fine, solid good for cleanliness. Breakfast was great. Plenty of food for any taste. Checkout was quick and easy. Hotel held our luggage after checkout for few hours- which was very nice and convenience. I totally recommend Luster hotel
Stayed 1 night in Sep 2023
Response from Luster Hotel Team on 3 Oct 2023
Dear Tymur, Thank you very much for your excellent feedback. We are delighted to hear that your experience at Luster Hotel met your expectations and that you had such a wonderfull time with us. We are looking forward to welcoming you back again soon! With our best regards, Luster Hotel Team ****

8/10 Good

Melisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Sep 2023
Response from Luster Hotel Team on 3 Oct 2023
Dear Mrs. Melisa, Thank you very much for your excellent feedback. We are delighted to hear that your experience at Luster Hotel met your expectations and that you had such a wonderfull time with us. We are looking forward to welcoming you back again soon! With our best regards, Luster Hotel Team ****

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel- would stay again!
We spent 5 wonderful days at the Luster hotel. We stayed in a balcony room that overlooked the pool area- it was great to have the option to relax by the pool for a while- such a treat in a busy city. Location wise it was fantastic, away from the bustle but close enough where we walked down into the main tourist areas but also used the metro (which was around the corner) and ubers when we didn't feel like walking. The service at this hotel was second to none- from the reception to breakfast to Claudia at the spa, everyone was so kind and professional- they even delivered two chocolates to our room one of the evenings. We booked swedish massages and they were among the best we’ve had. The breakfast was lovely with a nice mix of choices at the buffet. Only critique is that the bathroom was a little small and felt a bit cluttered if you’re trying to hang up towels and bathrobes m; however bed itself was massive and the mirrored tv was very cool. I would 100% stay at the Luster next time I’m in Lisbon and would recommend it to anyone- we were a couple spending our 20th anniversary in Lisbon and the hotel really helped make it a special trip.
Stayed 5 nights in Sep 2023
Response from Luster Hotel on 26 Sept 2023
Dear Molly, Thank you very much for your excellent feedback. Our team works very hard to provide the best service that we can to all our guests, so we are delighted to hear that your experience at Luster Hotel met your expectations and look forward to welcoming you back soon! With our best regards, Luster Hotel Team

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in Lisbon!
This hotel is beautiful! Its so new and clean and designed beautifully. The rolms are high-tech and comfy. I wished we'd had a window that would open but the aircon was effective. The location is great as it feels like a business district but with many shops and the sightseeing buses minutes walk away. The hotel is spotlessly clean too. The food and drinks are really nice and have huge portions. The absolute best thing about this hotel is team. Every person we met was friendly, kind, helpful and nice, they do such an amazing job and I hope they are appreciated.
Stayed 3 nights in Sep 2023
Response from Luster Hotel on 26 Sept 2023
Dear Donna, Thank you very much for your excellent feedback. We are committed to provide excellent service to our guests, so we are delighted to hear that you had such a wonderfull stay at Luster Hotel and apreciated our team. We look forward to welcoming you back and we hope to see you soon! With our best regards, Luster Hotel Team ****

10/10 Excellent

Mavis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Lisbon
Very good hotel, well located and very modern. The service was exceptional and the breakfast was very good. I would only suggest to leave in the bedrooms 2 coffee capsules of regular coffee and 2 of the decaf, specially if there are 2 people in the bedroom.
Stayed 5 nights in Sep 2023
Response from Luster Hotel on 26 Sept 2023
Dear Mavis, Thank you for your feedback, your comment is very important to us. We are committed to provide excellent service to our guests, so we are always looking to improve our services. We look forward to welcoming you back again, for an even better experience. Kind regards, Luster Hotel Team ****

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Luster Hotel on 13 Oct 2023
Dear Nathalia, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ****

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Luster Hotel on 20 Sept 2023
Dear Natasha, First of all, thank you for choosing the Luster Hotel.We are very happy to know you enjoyed your stay with us, and hope to see you again soon.Kind regards,Luster Hotel Team ****

10/10 Excellent

Carol

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for my requirements in that it is near my son and his family, Everyone was very attentive and helpful and the room very comfortable,
Stayed 4 nights in Sep 2023
Response from Luster Hotel on 18 Sept 2023
Dear Carol, First of all, thank you for staying with us at the Luster Hotel.We are very happy to know you enjoyed your stay with us, and we hope in welcoming you back in a near future. Kind regards, Luster Hotel Team ****

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 4 nights in Sep 2023
Response from Luster Hotel Team on 14 Sept 2023
Dear Ian, thank you very much for your positive feedback, it is for us a motivation to keep doing our job each day with joy and happyness.We hope to be able to welcome you again in a near future to the Luster Hotel.Kind regards from your Luster Hotel Team.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facilities and very friendly staff
Stayed 1 night in Sep 2023
Response from Luster Hotel Team on 14 Sept 2023
Dear Anna, thank you very much for your positive feedback, it is for us a motivation to keep doing our job each day with joy and happyness.We hope to be able to welcome you again in a near future to the Luster Hotel.Kind regards from your Luster Hotel Team.

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all exceptional!
Stayed 4 nights in Sep 2023
Response from Luster Hotel on 29 Oct 2023
Dear Suzanne, thank you once again for staying at the Luster Hotel. We are very happy to know you had an amazing stay with us, and we hope in see you soon.Kind regards. Luster Hotel Team ****