Courtyard

Reviews of WOT Lisbon Patio - Hostel

WOT Lisbon Patio - Hostel
Rua Tomás Ribeiro, 8, Lisbon

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 116 reviews" "
Rating 8 - Good. 43 out of 116 reviews" "
Rating 6 - Okay. 23 out of 116 reviews" "
Rating 4 - Poor. 8 out of 116 reviews" "
Rating 2 - Terrible. 7 out of 116 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Liked: Cleanliness, staff & service
Close to public transportation and supermarket
Stayed 3 nights in Apr 2024
Response from WOTELS Team on 30 Apr 2024
We thank you for your preference for our unit WOT Lisbon Patio. We hope to welcome you back soon here or at another WOT unit :)

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from WOTELS TEAM on 15 Jan 2024
Thank you so much for your positive feedback! We look forward to welcoming you again soon.

8/10 Good

ÁXIL BRENO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It´s a good option, a lot of people there, but still very nice, the staff was friendly. My only problem was that I had to sleep with the aircon on my face and I was sick after. Other than that, it was a pleasant experience.

8/10 Good

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were accepting and they were friendly most of the time.
Stayed 4 nights in Oct 2023
Response from WOT Lisbon Patio Team on 16 Oct 2023
Thank you for your feedback! Hope to see you soon in Lisbon :)

6/10 Okay

Gabrielle

Liked: Staff & service
Disliked: Cleanliness
The rooms are pretty small for 10 people, no space to leave the luggages and not every bed has a curtain. Also the light by the bed didn't work and the floors were dirty. The common space and staff were great tho.
Stayed 4 nights in Sep 2023
Response from WOT Lisbon Patio Team on 16 Oct 2023
Thank you for your feedback! Hope to see you soon in Lisbon :)

4/10 Poor

Verified traveller

Noisy
This property was extremely noisy. Guests were partying and playing music and slamming doors all night long. I was unable to sleep. Staff did not attend to this matter.
Stayed 1 night in Sep 2023

6/10 Okay

Jenna

Liked: Staff & service
Disliked: Cleanliness, amenities
The lobby was really nice, rooms were okay too. The bathrooms were a whole other story. Looked like prison washrooms, very dirty with hairballs everywhere. Did not shower my whole stay because of this. I also want to make note that I booked a women’s only room and there was a man in one of the bunks on my first night. Breakfast was very basic but better than nothing. Would recommend for very short stays but not more than 2 nights.
Stayed 4 nights in Aug 2023
Response from WOT Lisbon Patio Team on 16 Oct 2023
Thank you for your feedback! Hope to see you soon in Lisbon :)

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sociable common areas
Stayed 4 nights in Apr 2023
Response from WOT Lisbon Patio team on 4 Aug 2023
Thank you for your feedback! We're glad you enjoyed our sociable common areas. We strive to create a welcoming environment where guests can socialize and interact with one another. If you have any suggestions on how we can make these areas even better, please let us know. We hope to have the opportunity to host you again in the future! If you need any assistance or have any questions, feel free to reach out. Thank you for staying with us!

4/10 Poor

Qing

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Deniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 2 nights in Nov 2022
Response from WOT Lisbon Patio team on 4 Aug 2023
Thank you for your feedback! We're delighted to hear that you had a good experience staying with us. Our team works hard to provide our guests with a welcoming and comfortable environment. Please let us know if you have any specific comments or suggestions on how we can make your next stay even better. We look forward to welcoming you back in the future! Feel free to reach out if you need any assistance or have any questions. Thank you for choosing to stay with us!

8/10 Good

Natali

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

WALDEMAR, KAMLOOPS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Noell

Liked: Staff & service, property conditions & facilities, room comfort
Nice budget hostel
Decent budget hostel with friendly staff. There’s a great breakfast in the morning. My only complaint is the bathrooms are kinda dirty. Concrete floors in the shower so bring shower shoes
Stayed 1 night in Jul 2022
Response from WOT Lisbon Patio team on 4 Aug 2023
Thank you for your feedback on your stay at our hostel. We're glad to hear that you found our staff friendly and enjoyed the great breakfast that we offer. However, we apologize for the inconvenience caused by the cleanliness of the bathrooms. We take cleanliness seriously and will address this issue to ensure a more pleasant experience for our guests.Your suggestion about bringing shower shoes is appreciated, and we'll consider providing more facilities to enhance our guests' comfort. We value your comments and will work to improve the cleanliness and overall experience of our bathrooms.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. If you have any other feedback or questions, feel free to let us know. Thank you for choosing to stay with us!

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Bethany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cheap stay
Positives: As expected. We had a private room which was basic but modern, clean, and comfortable. Check in was quick and easy. Staff were all very friendly and helpful. There were lots of spacious, clean and modern communal areas. The rooms are cleaned daily. (I can only speak on behalf of the private rooms) Downsides: The quiet by 10pm rule wasn’t enforced by staff. The outside spaces were quiet but there were some very noisy groups until around 11pm each night who were banging on doors, running through the corridors and shouting/laughing loudly. This wasn’t an issue for us but could be for those wishing to get an early night. The meshed rooftop area on the patio outside was closed. There is no airport shuttle offered despite this being included on hotels.com website. However, the hostel is pretty much on the metro line and the metro from the airport to the hostel only cost 1.5 euros each. Overall we had a good stay and would stay again.
Stayed 3 nights in Jun 2022
Response from WOT Lisbon Patio team on 4 Aug 2023
Thank you for your review! We're glad to hear that you had a positive experience during your stay with us. We appreciate your kind words about our private rooms, check-in process, friendly staff, and the cleanliness of our communal areas. It's great to know that the daily room cleaning met your expectations.We apologize for any inconvenience caused by the noise from other guests not adhering to the quiet hours. We will address this issue to ensure a more peaceful environment for all our guests inside the Hostel.Regarding the rooftop area and airport shuttle, we'll take note of your feedback and you Thank you for choosing to stay with us, and we look forward to welcoming you again in the future. If you have any further comments or questions, feel free to share them with us. Safe travels!

8/10 Good

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
As a kiwi/poly, flying from NZ alone to a place where you know no one nor the language can be quite daunting (especially when your luggage goes missing for two days at the airport), staff made it very easy to settle in; friendly,  easy to communicate with mostly, and they also offered advice for travel options for future destinations. Basic accomm, but personally I'm easy especially for the good price you pay. Basic breakfast, but again, I'm easy and grateful that the option is there. Cleanliness, yeah nah it was all good. Probably better to travel with a mate at least so you don't get overwhelmed with strangers in your room. If you do, hopefully they're not a nuisance. Close to a grocery store, decent cafe, and public transport. If you haven't downloaded Bolt yet, do so because it's affordable to get to WOT Patio. Overall, chill as place if your goal is to have somewhere to rest your head!
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
it is acceptable for a cheap hostel. people at the desk were friendly and informative. i liked the curtains for more privacy at the beds, i think all hostels should do this.
Stayed 2 nights in Jun 2022
Response from WOt Lisbon Patio team on 4 Aug 2023
Thank you for your review! We're glad to hear that you found our cheap hostel acceptable and that our staff was friendly and informative. We're also pleased to know that you liked the curtains for added privacy at the beds. Your feedback is valuable to us, and we'll keep your suggestion in mind.We strive to provide a comfortable and pleasant stay for all our guests, and we appreciate your kind words. If you have any other comments or suggestions, feel free to share them with us. Thank you for choosing to stay with us, and we hope to welcome you again in the future. Safe travels!

8/10 Good

Gizem

Stayed 2 nights in May 2022

6/10 Okay

Pasqualina

Liked: Staff & service, amenities
It was close to a bus station and they have an elevator after you get in and climb a few stairs. The beds in the room were close to each other. I had a top bunk and the stairs to get up kept banging. Felt bad for the other travelers. Shower was a tight squeeze but it was in our room as well as a toilet so we didn't have to go out into the Hall. There were shower rooms in the hall as well. The eating area wasn't cleaned up very often when travelers left. Tables and floors were dirty. There was high turnover so that could have been it as well. You have to wash your own dishes so sometimes there was a line up to do that. Great for younger group perhaps as the music playing was rap. Probably won't ever go back.
Stayed 2 nights in Mar 2022
Response from WOT Lisbon Patio team on 4 Aug 2023
Thank you for sharing your feedback with us. We appreciate your comments about the convenient location near the bus station and the presence of an elevator. We apologize for the inconvenience you experienced with the close proximity of the beds and the noisy stairs leading to the top bunk. We'll take this into consideration to improve our accommodations for future travelers.Regarding the shower and toilet facilities in the room and in the hall, we understand that it might have been a tight squeeze. We'll look into ways to make these areas more spacious and comfortable.We apologize for the cleanliness issues in the eating area. Our staff should have maintained a cleaner environment, and we'll address this matter with them to ensure better upkeep in the future.As for the music playing, we strive to cater to diverse tastes, but we'll take your feedback into account and consider adding more varied music selections.We appreciate your visit and hope you give us another chance to exceed your expectations in the future. If there's anything else you'd like to share or discuss, please don't hesitate to reach out. Thank you!

8/10 Good

Dott

Liked: Cleanliness, staff & service, amenities
Conveniently located by the Yellow line, this place is definitely a great value for your money, as accessibility is key.
Stayed 3 nights in Jan 2022

10/10 Excellent

Imani

Stayed 1 night in Nov 2021

8/10 Good

Nadia

Liked: Cleanliness
Stayed 1 night in Oct 2021
Response from HUB Team on 19 Oct 2021
Obrigado pela preferência!

2/10 Terrible

Aliou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
O Hub costuma ser muito bom, já fiquei hospedada no principe real e adorei o atendimento. Porém neste não tive uma boa experiência. Além disso o limpeza e organização do lugar são péssimos. O banheiro estava sujo e mal cheiroso.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from HUB on 31 Oct 2019
Hello! Thank you for staying with us! Feel welcome to come many more times and we will work to make every guest experience always better. HUB Lisbon Patio team.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and very satisfactory location and all
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and friendly atmosphere. They have some great spanish song playlist :)
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so good and accommodating. One thing to note is that sometimes other guests don't respect the quiet period from 11pm - 10am.
Stayed 3 nights in Mar 2019
Response from HUB Team on 27 Mar 2019
Hi there! Thank you so much! Your feedback is much appreciated. We miss you already so welcome back and do bring your friends. Best wishes from the HUB Lisbon Patio Hostel Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Great location, is clean, huge patio and kitchen, the showers are roomy and clean. Cons: the bedrooms are tiny for the numbers of the beds. overall the hostel is TOP. Recommendable.
Stayed 4 nights in Feb 2019
Response from HUB Team on 27 Mar 2019
Hi there! Thank you so much! Your feedback is much appreciated. We miss you already so welcome back and do bring your friends. Best wishes from the HUB Lisbon Patio Hostel Team.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Jaime on 8 Nov 2018
Dear friend, we’re sorry to hear that your stay wasn’t as great and you expected and as we wanted it to be. Feel free to contact us so we know what can we improve, our guests’ reviews are our biggest help. Best wishes from the HUB Lisbon Patio Hostel Team.

2/10 Terrible

An

Disliked: Cleanliness, staff & service, property conditions & facilities
Hair anyone?
Stayed here for 3 nights and upon check in found hair and what appeared to be beard trimmings all over the floor. We asked reception the next morning if daily house keeping was done for private rooms and we received attitude from the man at reception. When we arrived back that evening, the room had not been cleaned and the rubbish had not been taken. The bathroom smelt of mould and needed the windows open constantly to tolerate going in there. Would not recommend this place to anyone.
Stayed 3 nights in Aug 2018
Response from JP on 26 Oct 2018
Dear An, thank you for your review. About the cleanliness, we would like to apologize and we're going to see with the cleaning staff what happened and make sure that it doesn't happen again. Next time feel free to talk to us at the reception until the issue is resolved, we're more than happy to help! Thank you for your comprehension. Best wishes from the HUB Lisbon Patio Hostel Team.

6/10 Okay

Sara

Disliked: Cleanliness, property conditions & facilities, room comfort
Too loud for comfort!
The only perk is the price and the fact that it is close to the metro. Don’t come here looking for a good night’s sleep. Beds are uncomfortable, and the place is LOUD. The hallways echo and doors are slamming all night. This in addition to the drunken “woo’s!!” from the patio. After I checked in the maintenance staff were trying to get into my room without knocking to finish cleaning. The place seems to be run by teenagers, and for teenagers.
Stayed 1 night in Jun 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel for the price and location. I had a late checkin and the guy took his time out to explain everything. This is a pretty lively hostel and it doesn't get quiet till midnight on a good night, so bring some earplugs if you really want to get some sleep. Overall, I would highly recommend this hostel if you're looking to meet people and have a great time.
Stayed 2 nights in Mar 2018
Response from HUB Lisbon Patio Hostel on 25 Mar 2018
Dear William, thank you for your review! We are grateful for your feedback and happy to know that you enjoyed our location, space and service. Regarding the noise during the night, we´re really sorry about this situation. Dealing with groups is always a challenge but that´s why we´re available at our 24-hour reception when our guests needs any type of help during their staying with us. Know that we have already taken measures so that doesn´t repeat. :) A big hug from the HUB Lisbon Patio Hostel Team

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything perfect. Spacious and clean rooms and bathrooms. Staff helpfull.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Will not stay again
Terrible location if you are in town for sightseeing. Prepare to walk long distance or spend extra money on transportation. LONG check in time...we are talking about an hour to check in. They will need to improve on efficiency. Not enough hot water. Front desk person seem to be surprised when asked about hot water even though I have read on prior comments that this issue has been brought up before. Nothing was done to address the issue. The most annoying shower -- where you have to continue pressing the handle to get water, if not the water cuts off in literally a second. These shower systems were definitely not designed keeping the customer in mind. Wifi not available in all areas. Breakfast is basic, juices are water down. Never seen a hostel/hotel ask for a 5 euro deposit for room keys...that seemed pretty cheap to me.
Stayed 1 night in Aug 2017

8/10 Good

Claudia

Stayed 1 night in Jan 2024
Response from WOTELS Team on 29 Jan 2024
Antes de mais, gostaríamos de agradecer a sua preferência pelo WOTELS. Saber que o hóspede adorou a estadia connosco, é o que nós pretendemos. Ficamos super agradecidos por ter tido uma ótima estadia e ficamos a aguardar uma próxima visita! Muito Obrigada

10/10 Excellent

Felipe

Stayed 2 nights in Dec 2023
Response from WOTELS TEAM on 26 Dec 2023
Thank you so much for your feedback! We look forward to welcoming you again soon. Warm regards, WOTELS Team

8/10 Good

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from WOTES TEAM on 26 Dec 2023
Thank you so much for your feedback! We look forward to welcoming you again soon. Warm regards, WOTELS Team

8/10 Good

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from WOTELS TEAM on 26 Dec 2023
First of all, we would like to thank you for your preference for WOTELS. Knowing that a guest loved their stay with us is what we aim for. We are super grateful that you had a great stay and look forward to your next visit! Thank you very much, WOTELS Team

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento rápido e eficiente!
Stayed 1 night in Nov 2023
Response from WOTELS TEAM on 8 Jan 2024
Obrigado pela preferência na WOTELS! Estamos contentes que tenha aproveitado. Aguardamos sua próxima visita!

10/10 Excellent

Dominique

Stayed 2 nights in Nov 2023
Response from WOTELS TEAM on 8 Jan 2024
Thanks for choosing WOT Lisbon Pátio! We're pleased you enjoyed your stay. Looking forward to your next visit at WOT New Lisbon or any of our other units. :)

6/10 Okay

ABRILINO ANTONIO

Liked: Cleanliness, staff & service
Médio.
Fiquei três noites em um quarto compartilhado. Como eu já imaginava, o prédio não é novo e há barulhos à noite (acho que vindo do prédio vizinho). O atendimento é ótimo. Os funcionários foram muito simpáticos. Assim, fica na média, até porquê é um hotel barato e não dá para exigir uma experiência de um hotel 5 estrelas.
Stayed 3 nights in Oct 2023

10/10 Excellent

Augustin Fiacre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from WOT Lisbon Patio Team on 16 Oct 2023
Thank you very much for your review!!

10/10 Excellent

HEVERTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu volto
Bem localizado, próximo à Marquês de Pombal e do Parque Eduardo VII; Equipe hiper educada, simpática e profissional; Café da manhã satisfatório; Limpeza ok; A única coisa que não curti foi o fato de não fornecerem toalha de banho, mas enfim, comprei uma.
Stayed 3 nights in Sep 2023
Response from WOT Lisbon Patio Team on 16 Oct 2023
Thank you for your feedback! Hope to see you soon in Lisbon :)

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from WOT Lisbon Patio team on 4 Aug 2023
Queremos agradecer por dispensar do seu tempo em nos ajudar com a nossa avaliação.Até uma próxima

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service
Sujo. Cuidado para não pegar doença
A limpeza das casas de banho e duches não é feita. Paredes sujas, cabelos por todo lado e não há um balde que funcione. Não é descuido dos hospedes. É mesmo muita gente a usar e a limpeza não é feita frequentemente.
Stayed 2 nights in Jun 2023
Response from Wot Lisbon Patio on 31 Jul 2023
Agradecemos por compartilhar sua experiência em relação à limpeza das casas de banho e duches durante a sua estadia.Lamentamos profundamente que você tenha encontrado problemas de limpeza em nossas instalações. Nossa equipe de limpeza está ciente da importância de manter essas áreas higienizadas e prontas para uso em todos os momentos. Suas observações são muito valiosas para nós, e abordaremos imediatamente essa questão com nossa equipe para garantir que tais problemas sejam resolvidos e que a limpeza seja realizada com maior frequência e eficiência.Nossa prioridade é garantir o conforto e a satisfação de nossos hóspedes, e reconhecemos que a limpeza é um aspecto fundamental de uma estadia agradável. Pedimos desculpas por qualquer inconveniente que isso possa ter causado durante sua estadia conosco.