Close to Cavern Club and Liverpool Pier Head Ferry Terminal, iStay Liverpool 1 Water Street Apartments provides amenities such as laundry facilities. Guests can connect to free in-room WiFi.
Located in Liverpool City Centre, a neighbourhood in Liverpool, iStay Liverpool 1 Water Street Apartments is in the entertainment district. Liverpool Pier Head Ferry Terminal and Royal Albert Dock are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit The Beatles Story Museum and Knowsley Safari Park. Looking to enjoy an event or a game while in town? See what's happening at Anfield Stadium or M&S Bank Arena. Visit our Liverpool travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
iStay Liverpool 1 Water Street Apartments
This smoke-free apartment building features laundry facilities, express check-in and express check-out. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences, such as a washing machine and a dining area. Housekeeping is available on request.
iStay Liverpool 1 Water Street Apartments offers 8 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.
This Liverpool apartment provides complimentary wireless Internet access. LCD televisions come with premium digital channels. Housekeeping is provided on request.
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
8 units
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in available
Minimum check-in age - 25
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 350 per accommodation, per stay
A damage deposit of GBP 350 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: GBP 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Property is also known as
1 Water Street Apartments Liverpool
1 Water Street Apartments Apartment Liverpool
1 Water Street Apartments Apartment
Apartment 1 Water Street Apartments Liverpool
Liverpool 1 Water Street Apartments Apartment
Apartment 1 Water Street Apartments
1 Water Apartments Liverpool
1 Water Street Apartments
iStay Liverpool 1 Water Street Apartments Apartment
iStay Liverpool 1 Water Street Apartments Liverpool
iStay Liverpool 1 Water Street Apartments Apartment Liverpool
Frequently asked questions
Is iStay Liverpool 1 Water Street Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at iStay Liverpool 1 Water Street Apartments?
This property doesn't offer parking.
What time is check-in at iStay Liverpool 1 Water Street Apartments?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Early check-in is available for a fee of GBP 50 (subject to availability).
What time is check-out at iStay Liverpool 1 Water Street Apartments?
Checkout is at 11:00 AM.
Where is iStay Liverpool 1 Water Street Apartments located?
Located in Liverpool City Centre, this apartment building is within a 5-minute walk of Liverpool Town Hall, Liverpool ONE and Cavern Club. Liverpool Pier Head Ferry Terminal and Royal Albert Dock are also within 10 minutes. Liverpool James Street Station and Moorfields Station are within a 5-minute walk.
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Reviews
iStay Liverpool 1 Water Street Apartments Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
10
Location
8.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 20 out of 44 reviews
10 - Excellent
20
Rating 8 - Good. 11 out of 44 reviews
8 - Good
11
Rating 6 - Okay. 5 out of 44 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 44 reviews
4 - Poor
2
Rating 2 - Terrible. 6 out of 44 reviews
2 - Terrible
6
Reviews
10/10 Excellent
patrick
24 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous location
patrick
Stayed 1 night in Jun 2024
2/10 Terrible
Tom
11 Oct 2023
Disliked: Room comfort, communication
Waiting for refund
Misrepresented, smelled like smoke, terrible time gaining access
Tom
Stayed 1 night in Oct 2023
10/10 Excellent
Verified traveller
25 Apr 2022
Liked: Cleanliness, room comfort, communication
Lovely apartment in Liverpool
Birthday weekend, close by to bars and restaurants, comfy bedrooms and had all that was necessary, good communication and ease of getting entrance details etc, would recommend this property
Liked: Cleanliness, amenities, property conditions & facilities, communication
I spoke to Lisa iStay manager few times before my stay and she even called after to check all was okay . Highly recommend very friendly perfect apartment for your little get away . Refund was returned very quick as no damage was caused
Beautiful apartment and all clean and tidy will definatly be staying again
jodie
Stayed 1 night in Feb 2022
4/10 Poor
Verified traveller
22 Nov 2021
Liked: Communication
Disliked: Cleanliness
Does the job - requires more care
The property looks better in pictures. Lots of damage in the property, mainly the walls, it was evident one wall suffered damp issues with the paint/plaster pealing off. The property had not been cleaned, lots of dirt on the floor, to include dust balls. Bathroom lock broken.
Aside from the state of the property - it had security in the evening which was really good! However, there was a party next door and the company failed to inform us about this ahead of our stay - had we been a family it would have been extremely disturbing hearing loud music and noise into the early hours of the morning.
Location is excellent, you really are in the centre of the city with everything being a 10min walk at most.
Verified traveller
Stayed 1 night in Nov 2021
4/10 Poor
Verified traveller
25 Jul 2021
Disliked: Cleanliness, room comfort, communication
Do not stay here.
Very disappointed. Upon check-in after ringing numerous times asking for the access code it turned out the cleaners were still in the property despite being told we had a 3pm check in, so was basically trying to bide time. We did not get to check in until 3:40 making us late for our bookings. There is no hot water in the property, no hand towels and no extra sheets or bedding was left for people who stayed on the sofa beds which were already stained so had to use towels! The cleaners of course left in a rush so did not leave enough toilet rolls and towels. The building itself stunk of stale food and urine. Overall v disappointing stay and will not be returning.
Verified traveller
Stayed 1 night in Jul 2021
10/10 Excellent
James
7 May 2021
Liked: Cleanliness, room comfort, communication
Perfection.
Perfect
James
Stayed 1 night in May 2021
10/10 Excellent
Nicki, Liverpool
21 Jul 2020
Liked: Cleanliness, amenities
We got a free upgrade to 1 Temple Court apartments. Can’t fault it. The apartment was beautiful and perfect for us. Big thanks to Lisa who we dealt with. So very helpful and friendly. Would highly recommend.
Nicki
Stayed 1 night in Jul 2020
2/10 Terrible
Paul
10 Jul 2020
Disliked: Cleanliness, room comfort
Was dirty when I arrived , the attitude on the person in charge was not one bit professional
Paul
Stayed 1 night in Jul 2020
10/10 Excellent
Pavandeep
21 Mar 2020
Liked: Cleanliness, room comfort
Water street is lovely
Was a lovely apartment, very clean and was exactly shown on the photos!
Lisa is very nice and good communication skills also made me feel welcome
We liked the location of the property was perfect.
Verified traveller
Stayed 1 night in Dec 2019
6/10 Okay
Charlotte
31 Dec 2019
Liked: Room comfort
Check in compliqué, situation excellente
Les appartements sont très très bien situés. En plein centre de Liverpool, on peut faire énormément à pieds. Cependant, comme il n’y a pas de réception, ce fut très compliqué de recevoir les codes pour rentrer dans l’immeuble. Il a fallu téléphoner une bonne grosse dizaines de fois pour avoir les’ infos necessaires. De plus, on est censés payer un deposit pour l’appartement. Mais le compte bancaire n’est pas donné au format IBAN. Résultat des courses, nous n’avons jamais réussi à payer le deposit, même après une semaine de harcèlement pour avoir le compte au format IBAN. Donc check in très compliqué et stressant. Faire attention aussi qu’il n’y a pas de bagagerie (pourtant indiqué dans la description). Les lits sont très confortables, attention si vous voyagez avec des enfants ou des personnes plus âgées ou même des adultes, les clic clacs sont vraiment inconfortables. J’ai 28 ans, j’aurais été gênée de faire dormir mes parents là dedans. Donc choisi l’appartement en fonction du nombre de « vrai » lits qu’il dispose.
We had a problem yesterday night.
The fire alarm rang and we had to leave the apartment at 4:15 in the morning.
We have 2 children and it was scaring.
Cold, outside till 6:00hs.
First came the police, then the firemen to check everything.
Later, someone to stop the alarm.
It was a nightmare...
Absolutely loved staying at this gem of a 2 bedroom apartment, also comes with 2 double sofa beds. Absolute massive kitchen/living area. Only thing I would say is that the larger bedroom was a bit cold (even with the windows shut and heating on). Other than that, pleasure staying here.
Lovely apartments well kept brilliant location but unfortunately the heating wasnt working someone came to fix it which was great. Also the lift wasn't working so getting upto the penthouse apartment was really difficult especially with suitcases. Other than that was lovely.
Fantastic apartment for 7 friends for my birthday.
Only slight issue was having to chase for Return of security deposit.
Rachel
Stayed 1 night in Sep 2019
2/10 Terrible
Verified traveller
6 Sept 2019
Liked: Cleanliness
Disliked: Property conditions & facilities
Booked An apartment on the 6th floor . Apartment was ridiculously hot on entering and there was one fan (no air con) between 2 levels and 3 bedrooms.
The only window working window in the upstairs living area was also a door leading to the balcony. This also happened to be the only fire escape
As we tried to open this to being down the temperature of the apartment we found it to be locked .
We asked the cleaner to open it.. to be informed that it had been screwed shut as it was faulty !
Upon further inspection the only working window and fire escape had been bolted shut with screws !
I immediately tried to contact the apartment on the email they had happily been conversing with me that morning regarding check in details.
I received no reply !
I’ve received no reply to a further two messages sent .
It is not my normal reaction to leave negative feedback , as I prefer to resolve things direct . However I have been given no choice and am now taking this matter further
On arrival we had I bit of a nightmare. We couldn’t get in the apartment because the maid hadn’t left the key. When we eventually got in which didn’t take long we surprised to see the apartment. It looked a lot smaller than we expected. The picture on hotels.com website was of another apartment for more people, so that was a bit misleading. After a few conversations with the lady who looks after the apartments she moved us to the apartment we originally thought we had booked. This one was massive and gorgeous, very clean and really nice. We had a great stay after this was sorted and would definitely book again. Thankyou for looking after us like you did it was really appreciated.
Fantastic place to stay for a visit to Liverpool. Prompt reply & clear instructions regarding collecting the keys & getting in. Fully equipped with everything needed.
Only thing missing was a hairdryer.
Would certainly stay again & will recommend