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Best Western Plus London Croydon Aparthotel

3.5 star property
Hotel in Thornton Heath with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Best Western Plus London Croydon Aparthotel

In-room safe, cots/infant beds, free WiFi, bed sheets
Property amenity
Free toiletries, hair dryer, towels
Front of property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking (2 extra single beds)

In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking (2 extra single beds)

Highlights

Air conditioning
Kitchenette
TV
Hairdryer
Microwave
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Room, 3 Single Beds, Non Smoking

Highlights

Air conditioning
Kitchenette
TV
Hairdryer
Microwave
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Kitchenette
TV
Hairdryer
Microwave
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Kitchenette
TV
Hairdryer
Microwave
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Kitchenette
TV
Hairdryer
Microwave
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
2 Dunheved Road South, Thornton Heath, England, CR7 6AD

What's nearby

  • Croydon University Hospital - 3 min walk - 0.3 km
  • Selhurst Park Stadium - 4 min drive - 3.0 km
  • Crystal Palace Park - 8 min drive - 5.2 km
  • Clapham Common - 13 min drive - 8.8 km
  • Buckingham Palace - 25 min drive - 14.5 km

Getting around

  • West Croydon Station - 2 min drive
  • Centrale Tram Station - 3 min drive
  • London (LCY-London City) - 79 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪Nour BBQ Hut - ‬14 min walk
  • ‪Kebabi - ‬6 min walk
  • ‪Taste of Kerala - ‬8 min walk
  • ‪Tandoori Corner - ‬8 min walk

About this property

Best Western Plus London Croydon Aparthotel

Hotel located in West Thornton
Dry cleaning/laundry services, a bar and a restaurant are just a few of the amenities provided at Best Western Plus London Croydon Aparthotel. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • English breakfast (surcharge), express check-in and luggage storage
  • Free newspapers, concierge services and a TV in reception
Room features
All 107 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Free toiletries and hairdryers
  • TVs with cable channels
  • Kitchenettes, microwaves and cots/infant beds

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 6.95 to 8.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 6.95 to 8.95 per person
  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Plus London Croydon Aparthotel Hotel Thornton Heath
Best Western Plus London Aparthotel Hotel
Best Western Plus London Aparthotel
Best Western Plus London Croydon Aparthotel Thornton Heath
Best Western Plus London Croydon Thornton Heath
Best Western Plus London Croydon
London Croydon Thornton Heath
Best Plus London Croydon
Best Western Plus London Croydon Aparthotel Hotel
Best Western Plus London Croydon Aparthotel Thornton Heath
Best Western Plus London Croydon Aparthotel Hotel Thornton Heath

Frequently asked questions

Is Best Western Plus London Croydon Aparthotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus London Croydon Aparthotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus London Croydon Aparthotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus London Croydon Aparthotel?

Checkout is at 11 AM.

Where is Best Western Plus London Croydon Aparthotel located?

Located in West Thornton, this hotel is within 9 miles (15 km) of Clapham Common, London Eye and Big Ben. Buckingham Palace and Trafalgar Square are also within 9 miles (15 km). Ampere Way Tram Station is 20 minutes by foot and West Croydon Tram Station is 22 minutes.

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Best Western Plus London Croydon Aparthotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 145 reviews
Rating 8 - Good. 69 out of 145 reviews
Rating 6 - Okay. 9 out of 145 reviews
Rating 4 - Poor. 2 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was a little small but sufficient for what we needed. We liked that it included a fridge, sink & microwave/oven. However the microwave was under the sink and so low we had to lay on the ground to operate the settings. We loved that it had air conditioning as we had some warm days. The staff was friendly and responsive. The location was great for us as we have relatives living about a 30 minute walk away. Also the Croydon shopping center was a short bus ride or about 35 minute walk.
Stayed 9 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehm und freundlich. Einwenig ausserhalb von London, die Lage könnte besser sein.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
sängen var for hög för e perspn som är 165 cm lång
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I came back

My second time visiting this hotel in less than a year. Even though the area is not particularly nice, and it takes a lot of time to get to central places in London, I still choose this hotel every time due to it's cleanliness and excellent service. We had some issues with the cab company recommended by the staff at the reception (they just had the card lying and suggested we try them out for airport transport. The company was really bad and we almost missed our flight), and the staff at the best western croydon apartment hotel apologised for THEIR behaviour even though it had nothing to do with them. That shows once again how amazingly serviceminded they are! What really blows me away is how clean the rooms are, how well maintained they are. The area does unfortunately drag things down a notch or two, but I would still come back again
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a mosque and good value for the price you pay
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Room was big and relatively clean, however location was a little out of the way, providing a shuttle to a tube station would be good
Stayed 3 nights in Jan 2019

10/10 Excellent

Shengpo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設備服務好的飯店

乾淨舒服的飯店，提供舒適的設備，一般房型還有微波爐可使用，服務人員也非常熱心！環境寧靜，易聽見房外走道聲音，附近難找到可買物之商店
Stayed 2 nights in Jan 2019

8/10 Good

Waseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Stayed here for 2 nights, the room was very nice and modern. Only issue was that the boiler was broken so we had no hot water for the shower and the shower head was cut and rusted which then cut my partners finger.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the self contained rooms with refrigerator and
Stayed 3 nights in Jan 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality budget hotel in Croydon

A no nonsense budget hotel with some very good features including the service, breakfast and parking arrangements. Convenient for football at Crystal Palace. Some distance from central London but good transport links.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 7 nights in Dec 2018

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Access to Central London by public transportation. I was a pro at making my way around after the second day. Stayed on the first floor and never had any complaints about noise. The kitchenet with microwave was a benefit. Could not figure out how to turn up the heat, but i also did not ask. Staff was very polite especially when my travel charger adapter would not work, they lent me their ass adapter. I traveled alone but felt very safe as the bus stop is directly up the street.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war gut. Das hauseigene Restaurant hatte eine sehr kleine Auswahl an Speisen. Das Frühstück könnte mehr Auswahl haben. Ausschließlich GESALZENE Butter für Brötchen ist gewöhnungsbedürftig.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean but not close to anything except bus station.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2018

6/10 Okay

s, s

Disliked: Amenities
property situated in a odd place. doesn't feel like it is in England at all........ not very comfortable walking outside the hotel.
Stayed 4 nights in Sep 2018

8/10 Good

Michael

Staying here again and for some time because it exceeds expectations!
Stayed 5 nights in Nov 2018

8/10 Good

Bebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Overall, my stay was nice. The hotel is nicely decorated, with RAF themed rooms, plenty of facilities within the room too, e.g. large fridge, cutlery etc. The car park is underground, I would suggest going down the slope very carefully as it's quite steep! The staff were very friendly and helpful. There are plenty of Deliveroo options, which is great as there aren't many places nearby. There is an M&S in the hospital opposite, but it's quite small, and a Costa.
Stayed 2 nights in Nov 2018

8/10 Good

Michael

The hotel is very comfortable, clean and well presented. The staff are always accommodating and helpful.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Bianca Alves, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel, men ikke noget i området.7

Hotellet er fint. God seng og køkken faciliteter er et plus.Ligesom mange hoteller i London, vinduerne kan ikke åbnes. Det er dårligt når man trænger til lidt frisk luft i værelset. I området er der ikke noget kun nogle afrikanske/indiske butikker. Man skal tage en bus eller gå ca 20 minutter for at komme til "byen". Der er West Croydon, men det betaler sig at køre videre med bus til East Croydon og derfra tager det hurtige tog til Victoria Station på 15 minutter , hvis man vil tage til London Centrum.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Very quiet and confortable hotel. Very nice staff. But very, very far away from downtown: one hour by car!
Stayed 1 night in Nov 2018