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"Amazing hotel"

"Nice stay"

"The staff at reception were very warm, as were the concierge team. The twin room (two twins) was not too small, maybe 12 x 12 ft. The bathroom was modern but the shower did leak onto the floor. There was also an accent light over the coffee maker that we could never figure out how to turn off. The location was great for access across to Westminster and key attractions, and of course Waterloo station itself is well connected to tube and national rail. We would stay again for sure and it represented a great value in London."

"Great location, easy check in with great staff "

"Over all it was a good experience "

"The room and the bars were fantastic"

"Friendly staff. beautiful hotel. Nice, clean room. "

"My wife and I stayed for five nights from 14-19 November. Everything about our stay was brilliant, from the initial welcome by the concierge Anthony, the wonderful check-in staff and the housekeeping team, we could not fault it. I am a wheelchair user and the hotel exceeded my expectations considerably. Our room (169) was huge, appropriately adapted and clean. The quality of the breakfast and dinner was very high with service to match. Staff seemed to go to any length to ensure our experience was positive and they succeeded in that. I doubt there can be a more centrally located hotel if it is theatres and the landmarks of London you are looking for. We will definitely return should my health permit. "

"Courteous staff, great rooms ‘ I had a fabulous view of London in this occasion. "