Dartford Hotel Guide - Orchard Theatre hotels in Dartford, United Kingdom.

"I got what I paid for. No issues at all."

"The room clean and bed was comfortable. Temperature in the room was perfect 👌 "

"So upon arriving we didn’t realise that the spa wasn’t included in the already high price we paid , so paid another £40 to use the spa and pool , along with a further £100 as a holding deposit again not a problem just unexpected, once checked in we soon realised that this hotel was far from what we expected, to begin with the large luxury bed turned out to be 2 single beds and mattress pushed together, the room was really hot obviously not air conditioned, nor a fan in the room, so walked to reception asked for a fan , the receptionist explained that they don’t have any to hand but will try to find one , which credit to her she did but trouble was it was a builders style fan so really noisy,, then looking closer at room we noticed cobwebs, and faded headboard, and just a general grubby feel to the room in general, also the shower absolutely soaks the bathroom floor no matter what you do ,, there was a coffee machine in room yet no instructions on how to use ,also the lovely view they promised was far from what we got ,, after checking out the following day feeling very unrested and really disappointed with our stay I called the hotel spoke to management, who said they was aware of the 2 single beds pushed together, said they would look at cleanliness etc , and offered a 25% refund which quite frankly was insulting to say they least , with that was told that they would speak to head office and get back to me still waiting, so all I will say is if you’re thinking of booking dnt"

"Always the Best 👍"

"This was a quick stop over on a work trip. All I needed was a clean bed and bathroom and that’s what I got. Yes it’s dated and there’s no fanciness but you get what you pay for! Staff very polite and helpful. Big thanks!"

"Our booking was cancelled at 17.30 as we just pulled up outside of the property leaving me and my 2 young children stranded in London, nearly a week later i still havent received a refund"

"The reservation was made by my employer. Upon arrival at the hotel I approached the reception to register. The receptionist asked for ID. This was provided. Unfortunatly the passposrt was out of date. Becasue of this my booking was not accepted. "

"Good value hotel with a great brekkie included."

"Lovely hotel, easy check in and check out. Friendly, helpful staff. Nice quiet room. Lots of cafes and restaurants along the high street, some offer a 10% discount for guests at the hotel. Would stay again! "