Los Altos Hotels

"Breakfast was fresh. Didn’t use the spa "

"Spotless and new hotel with great polite and helpful staff. Can’t fault anything about the hotel. Would absolutely stay here again. "

"We used this as a one-night stop during a long drive. It was a fine room for 4 at a very reasonable price, including a free buffet breakfast. It was very helpful to have two separate bedrooms, one with two single beds and one with a double bed. There were also some problems: the supposedly-included hotel parking was closed due to mechanical issues, so we had to park on street (which turned out ok). The supposedly-included pool was closed for A MONTH for a paint job. And the electricity for the entire room (including mini-fridge, which is warm upon arrival) doesn’t work until you insert your room card into a reader on the wall just inside your room door. So not perfect, and I wouldn’t want to stay here for a lengthy vacation, but at a great price with a good sleeping layout a good free breakfast, it was the right spot for a night on the road."

"Breakfast lovely and plentiful lots of choice and clean area "

"The property needs some updating. Areas showing wear and tear need to be fixed. Not a 5 star property. No bath mats, only 2 towels, no in room safe, no coffee machine. We could not use the A/C since entire hotel was still on heat and we were told that the hotel was either one or the other. Being 25 celcius out, couldn’t understand why the heat would still be running. Staff seemed pre-occupied and not particularly motivated to help. Property also understaffed. We were told that outdoor pool was heated, but it was ice cold."

"Great hotel, great location, great buffet selection,. The hotel seems quite new, not too big, spotless, comfortable and homely; loved it. Location wise, there shops were a 3 mins walk, cafe and the beach and places to eat were within a stone's throw. Thank you to everyone for making our stay so memorable, Raul, George. We will definitely be back for longer stay. "

"View was side on as booked. Did not have breakfast."

"Breakfast was amazing with free water while dinner you had to buy water which was strange Indoor pool we didn't realise until we went to use that children aren’t allowed to use which was a shame as that was one of the main reasons we booked this hotel, they should have a n hour slot a day where they can use it and kids club closed for two of the 4 days we were there which was another shame"

"Room really clean, staff amazing and friendly. Nice experience. Breakfast buffet tasty with a good range of options Inc gluten free"