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Reviews of Glendale Hotel

2.5 out of 5
Glendale Hotel
1510 E Colorado Street, Glendale, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 693 out of 1294 reviews" "
Rating 8 - Good. 330 out of 1294 reviews" "
Rating 6 - Okay. 117 out of 1294 reviews" "
Rating 4 - Poor. 69 out of 1294 reviews" "
Rating 2 - Terrible. 85 out of 1294 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
This is just a top flight in standards of staff professionalism and quality of rooms. There is adequate parking, which includes a $15 charge for overnight parking. Lobby area includes fresh brewed coffee machines as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like about this place was that the hallways had a speaker system playing relaxing music almost continuously and my room was right next to one of the speakers. I could hear it in my room and the staff said they had no control to lower the volume when I asked. If this kinda thing bothers you, at check in ask if you can have a room not right by the speaker and you should be fine.
Stayed 3 nights in Apr 2024

4/10 Poor

rebeca

Disliked: Staff & service, amenities, property conditions & facilities
They basically tell you not to be loud. Curfew is at 10pm it’s ridiculous I’m paying for a room and I’m getting instructions on what not to do.
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 3 May 2024
Dear Rebeca,We understand your frustration with the curfew and noise restrictions, and we apologize for any inconvenience this may have caused. Our aim is to ensure that all guests have a peaceful and enjoyable stay with us. The curfew and noise guidelines are in place to create a comfortable environment for everyone, as many guests come here to relax and rest. We appreciate your understanding and cooperation in maintaining a harmonious atmosphere for all our guests. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Glendale Hotel Management

6/10 Okay

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee tea facilities
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 3 May 2024
Dear Annette,We're pleased to offer coffee and tea facilities to enhance your stay. Whether starting your day with a cup of coffee or winding down with a soothing tea, we've got you covered. If you need any additional supplies or assistance with the coffee and tea facilities, our friendly staff are here to help. We hope you enjoy your stay with us!Kind Regards,Glendale Hotel Management

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 3 May 2024
Dear David,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 3 May 2024
Dear Michael,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Kind Regards,Glendale Hotel Management

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 3 May 2024
Dear Daniel,We're glad to hear that you had a comfortable stay with us! Providing a cozy and welcoming experience for our guests is our top priority. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Kind Regards,Glendale Hotel Management

10/10 Excellent

Duoyou

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 3 May 2024
Dear Duoyou,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management

10/10 Excellent

Jennifer, Strathmore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable, pillows were great, room was huge! Very nice stay.
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 2 May 2024
Dear Theresa,Thank you for staying with us when you visited Glendale Hotel. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Glendale Hotel!Kind Regards,Glendale Hotel Management

2/10 Terrible

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! The staff was very nice and accommodating. Room was clean and bed was comfortable. Free beverages provided in the lobby. The price is very reasonable. Definitely recommend staying here if you’re visiting Glendale!
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 2 May 2024
Dear Taylor,Thank you for sharing your positive experience! We're thrilled you had a great stay with us and found our staff accommodating, the room clean and comfortable, and the amenities enjoyable. We appreciate your recommendation and hope to welcome you back again soon!Kind Regards,Glendale Hotel Management

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, comfortable, and very clean. Very quiet even tho' right on a busy street. Convenient parking ($15 per car per night). Grocery store within easy walk. The staff were friendly, professional, and helpful. As a single woman, I felt very comfortable at this hotel.
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 2 May 2024
Dear Patricia,We're delighted to hear that you enjoyed your stay with us! Our priority is always providing a spacious, comfortable, and spotlessly clean environment. We're glad that despite being on a busy street, you found our rooms quiet and conducive to a peaceful stay. Our convenient parking option and proximity to a grocery store aim to make our guests' experience as hassle-free as possible. It's lovely that our staff made you feel welcome and secure during your time here. We take pride in creating a safe and welcoming environment for all our guests, and we're thrilled that you felt comfortable as a sing.Kind Regards,Glendale Hotel Management

10/10 Excellent

Markeno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Glendale Hotel Management on 3 May 2024
Dear Markeno,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 2 May 2024
Dear John,We're glad to hear that you found our hotel to be very clean! Maintaining cleanliness is our top priority, and we appreciate your feedback. If you have any other comments or questions, please let us know. We're here to help!Kind Regards,Glendale Hotel Management

8/10 Good

DOUGLAS

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 2 May 2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Providing a pleasant experience for our guests is our top priority, and we're delighted that you found our hotel to your liking. Your positive feedback about our amenities and services is greatly appreciated, and we're grateful for your kind words. We look forward to welcoming you back for another enjoyable stay soon!Kind Regards,Glendale Hotel Management

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room we stayed in was newly renovated and very modern. the washroom was super clean. It would be nice though if they do a touch up on the front lobby. But overall, we are very happy with our two night stay. The coffee taste great too.
Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 2 May 2024
Dear Roberto,We're thrilled that you enjoyed your stay in our newly renovated room and found the washroom super clean! Your feedback about the front lobby is appreciated, and we'll certainly consider it for future improvements. It's great to know you were happy with your overall experience, and we're delighted you enjoyed the coffee, too! Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay soon!Kind Regards,Glendale Hotel Management

10/10 Excellent

Grace

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the safety and securtiy, nice coffee and water machine. Kind staff
Stayed 6 nights in Apr 2024
Response from Glendale Hotel Management on 29 Apr 2024
Dear Grace,We're delighted to hear that you enjoyed the safety and security measures at our hotel and our coffee and water machine. Ensuring the comfort and convenience of our guests is a top priority, and we're pleased that you found our amenities to your liking. Our staff takes pride in providing kind and attentive service, and we're glad you had a positive experience with them. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind Regards,Glendale Hotel Management

6/10 Okay

David, Saratoga

Business traveller
The room does smell a bit damp and moldy. Unusual for California. The couch is really old - I didn't want to sit on it. They didn't have duvet cover and just two sheets that made sleeping a bit uncomfortable. It was reasonably priced. That's the best advantage.
Stayed 7 nights in Apr 2024
Response from Glendale Hotel Management on 26 Apr 2024
Dear David, We are truly sorry to hear about the issues you encountered during your stay. We understand how important cleanliness and comfort are, and we deeply regret that your room did not meet your expectations.We will address the dampness and moldy smell in the room to ensure they are adequately addressed. Additionally, we will look into replacing the old couch and consider providing duvet covers for a more comfortable sleeping experience.We're glad to hear that you found our hotel reasonably priced. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely,Glendale Hotel Management

6/10 Okay

Ronald

Disliked: Amenities
Room was NOT cleaned daily. Took full payment without offer of concession!
Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 26 Apr 2024
Dear Ronald,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced regarding the room cleaning frequency. Our hotel offers cleaning services upon request at the front desk to ensure flexibility and accommodate our guests' preferences.Regarding the payment, we regret any oversight in not offering a concession during your stay. We strive to provide excellent service and value to our guests, and we appreciate your feedback as it helps us improve our operations.If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us directly. We value your business and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Glendale Hotel Management

8/10 Good

OMAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and accommodating.
Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 25 Apr 2024
Dear Omar,We're delighted you found our hotel very clean and accommodating! Providing a comfortable and welcoming environment for our guests is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future!Kind Regards,Glendale Hotel Management

2/10 Terrible

Bagrat

Smoky. Dirty
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 24 Apr 2024
Dear Bagrat,We're sorry to hear about your experience. Your comfort and satisfaction are important to us, and we apologize for any inconvenience caused by the smoky atmosphere and cleanliness issues. We take your feedback seriously and will address these concerns as soon as possible to ensure a better experience for our guests in the future. If there's anything we can do to make it right, please don't hesitate to let us know.Sincerely,Glendale Hotel Management

10/10 Excellent

Susan, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice. The room was comfortable and clean. The hot drinks and water machime in the lobby was a real plus. I will stay there again if i need to go to LA. There was a good Italian restaurant next door. There are no frills but a great little place to stay and enjoy the city
Stayed 3 nights in Apr 2024
Response from Glendale Hotel Management on 23 Apr 2024
Dear Susan,Thank you for your kind words! We're delighted to hear that you had a comfortable and enjoyable stay with us. Our team works hard to ensure that our guests have a pleasant experience, and we're thrilled to know that you appreciated their efforts. We're glad you found the hot drinks and water machine in the lobby convenient, and we'll be sure to pass along your compliments to our staff. We hope to welcome you back on your next trip to LA!Kind Regards,Glendale Hotel Management

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 24 Apr 2024
Dear Bernard,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 23 Apr 2024
Dear Christine,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 23 Apr 2024
Dear Craig,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

10/10 Excellent

Christina, Santa Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the place was quiet. I was able to sleep through the night and not worry about anything
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 22 Apr 2024
Dear Christina,We're thrilled you had a peaceful and worry-free stay with us! Providing a welcoming and tranquil environment for our guests is a top priority, and we're glad that our staff's friendliness and the quiet atmosphere of our hotel contributed to your comfortable experience.Your ability to sleep through the night without any concerns is exactly what we aim for, and we're delighted that we could provide that for you.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another restful stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback!Kind Regards,Glendale Hotel Management

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price. Cheaper than staying closer to Universal Studios.
Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 22 Apr 2024
Dear Jim,We're delighted to hear that you found our hotel a great value for the price! Providing affordable accommodations without compromising on quality is important to us, and we're glad that we could meet your expectations.It's great to know that our location provided a more budget-friendly option compared to staying closer to Universal Studios. We aim to offer convenience and comfort to our guests at an affordable rate.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your feedback!Kind Regards,Glendale Hotel Management

10/10 Excellent

Navid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is very well maintained and a great option for a short stay. Considering the price, it exceeded my expectations. We also very much liked the coffee / espresso machines!
Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 22 Apr 2024
Dear Navid,We're thrilled to hear that you had a fantastic experience during your short stay with us! Our top priorities are providing well-maintained facilities and exceeding our guests' expectations, and we're delighted that we could deliver on both fronts. It's wonderful to hear that you enjoyed the coffee and espresso machines as well. We aim to provide amenities that enhance our guests' comfort and satisfaction.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback!Kind Regards,Glendale Hotel Management

8/10 Good

Arturo

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was good at property except that the make you pay for parking by day..
Stayed 1 night in Apr 2024
Response from Hotel Aura Management on 19 Apr 2024
Dear Arturo,We're glad you had a good experience overall during your stay at our property. We understand that parking fees can be an inconvenience, and we apologize for any inconvenience this may have caused. We appreciate your feedback and will take it into consideration as we strive to improve our services for our guests. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!Regards,Hotel Aura Management

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place to stay and a safe place to stay (which can be quite rare) in a quiet area of LA. Staff were extremely helpful and polite during our stay. The next time we are in LA (which will be soon) this hotel will definitely be an option.
Stayed 10 nights in Apr 2024
Response from Hotel Aura Management on 19 Apr 2024
Dear Cameron,We're thrilled to hear you had such a positive experience during your stay with us! Providing a safe and welcoming environment is our top priority, and we're glad that you found our hotel to be both safe and quiet. We're also delighted to hear that our staff were extremely helpful and polite during your stay. Thank you for considering us for your future visits to LA  we look forward to welcoming you back again soon! If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. Thank you for choosing to stay with us!Regards,Hotel Aura Management

10/10 Excellent

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2024
Response from Hotel Aura Management on 19 Apr 2024
Dear Helen,We're glad to hear that you found your stay clean and comfortable! Providing a welcoming and relaxed environment is important to us, and we're delighted that we could meet your expectations. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!Regards,Hotel Aura Management

10/10 Excellent

Cheryl

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 18 Apr 2024
Dear Cheryl,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

10/10 Excellent

Vekeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 16 Apr 2024
Dear Vekeen,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

6/10 Okay

Jonathan, reseda

Liked: Staff & service
It was very basic.
Stayed 3 nights in Apr 2024
Response from Glendale Hotel Management on 16 Apr 2024
Dear Jonathan,Thank you for sharing your feedback with us. We apologize if you found your stay to be very basic. We strive to provide a comfortable and enjoyable experience for all our guests, and we appreciate your input on areas where we can improve. If there's anything specific you believe we could do better, please let us know. We value your opinion and hope to have the opportunity to exceed your expectations in the future.Kind Regards,Glendale Hotel Management

8/10 Good

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Glendale Hotel Management on 15 Apr 2024
Dear Samir,Thank you for staying with us when you visited Glendale Hotel. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Glendale Hotel!Kind Regards,Glendale Hotel Management

8/10 Good

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, convenient location
Stayed 6 nights in Mar 2024
Response from Glendale Hotel Management on 15 Apr 2024
Dear Mariah,We're delighted that you found our location convenient and your stay pleasant. Providing a comfortable and convenient experience for our guests is our top priority. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to welcome you back again soon!Kind Regards,Glendale Hotel Management

6/10 Okay

Wael

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Bad smell inside the room, doesn’t actually seem clean.
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 15 Apr 2024
Dear Wael,We are sorry to hear about the unpleasant smell and cleanliness issue in your room. Our priority is ensuring all our guests have a comfortable and enjoyable stay. Please let our staff know about any concerns you have, and we will do our best to address them promptly. We want to make sure your experience with us meets your expectations. Thank you for bringing this to our attention.Sincerely,Glendale Hotel Management

10/10 Excellent

Michael

Business traveller
Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 12 Apr 2024
Dear Michael,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Glendale Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Glendale Hotel hotel soon!Kind Regards,Glendale Hotel Management

8/10 Good

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T.V did not work so that was disappointing. Tried watching tv while in the tub but there were no channels and remote did not work as well.
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 12 Apr 2024
Dear Daniel,We're sorry to hear about the TV issue during your stay. We'd like to apologize for any inconvenience this may have caused. Our team strives to ensure that all amenities, including the TV and remote, are in working order for our guests' enjoyment.We appreciate you bringing this to our attention, and we will take care of the issue as soon as possible to stop it from happening again. If there's anything else we can do to make your stay more enjoyable or if you have any further concerns, please don't hesitate to let us know. We value your feedback and hope to welcome you back for a more satisfying experience.Sincerely,Glendale Hotel Management

8/10 Good

DAN

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Glendale Hotel Management on 15 Apr 2024
Dear Dan,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Glendale Hotel Management

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 12 Apr 2024
Dear Laura,We're delighted you found your room very clean during your stay! Providing a clean and comfortable environment for our guests is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another satisfying experience in the future!Kind Regards,Glendale Hotel Management

10/10 Excellent

Madison

Idk
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 15 Apr 2024
Dear Madison,Thank You for your review and for choosing our hotel. We are happy you enjoyed your stay and  look forward to having you again as a guest in our hotel.Kind Regards,Glendale Hotel Management

10/10 Excellent

Jason, Rockford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel. The room was very large and clean. My family loved the hot chocolate machine. Parking lot felt very safe. We would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Glendale Hotel Management on 11 Apr 2024
Dear Jason,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel nice and clean. It's great to know that your family loved the hot chocolate machine and that you felt safe in our parking lot. We're delighted that you found your room spacious and comfortable. We appreciate your kind words and your recommendation, and we look forward to welcoming you and your family back again in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind Regards,Glendale Hotel Management

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 11 Apr 2024
Dear Sergio,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Glendale Hotel many more times.Kind Regards,Glendale Hotel Management

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. I will stay here again.
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 10 Apr 2024
Dear Susan,We're thrilled to hear that you found your room to be very clean and spacious! Providing comfortable and inviting accommodations for our guests is our top priority, and we're delighted that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again for another enjoyable stay in the future! If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to let us know.Kind Regards,Glendale Hotel Management

6/10 Okay

Manuel

Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 2 May 2024
Dear Manuel,Thank you for rating your stay at Glendale Hotel.  We hope to host you again for your next trip to Glendale Hotel to serve you with a more comfortable stay and enhanced experience.Kind Regards,Glendale Hotel Management

4/10 Poor

Baiyu

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with new fresh paint and smell terrible and it was very dangerous for customers! I can not sleeping whole night. The hotel should have provided this kind of conditioned room to me! I want you refund all charges back my account ASAP!
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 10 Apr 2024
Dear Baiyu,We apologize for the inconvenience you experienced with the smell in your room. Had we been notified during your stay, we would have taken immediate action to address the issue, including offering a room change. However, as our housekeepers found no smell upon inspection after your departure, we are unable to process a refund for your reservation. We regret any discomfort caused and appreciate your understanding. If you have any further concerns, please feel free to contact us directly.SincerelyGlendale Hotel Management

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 10 Apr 2024
Dear Dennis,Thank you for your response! If you have any further questions or need assistance with anything else, feel free to ask. We're here to help you!Kind Regards,Glendale Hotel Management

8/10 Good

Kimberlee, Lynnwood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. Low budget hotel but clean and had everything we needed. Good central area to stay in LA.
Stayed 2 nights in Apr 2024
Response from Glendale Hotel Management on 10 Apr 2024
Dear Kimberlee,We're delighted to hear that you had a good stay with us! Providing a clean and comfortable experience for our guests is our priority, and we're glad that we met your expectations. It's great to know that our hotel had everything you needed and that you found the central area convenient for your stay in LA.Thank you for choosing to stay with us; we appreciate your feedback. If you ever find yourself in the area, we'd love to welcome you back for another enjoyable stay. Safe travels!Kind Regards,Glendale Hotel Management

8/10 Good

somjintana

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room good, looked nice, I like bathroom clean and nice, no drink or refrigerator in the room but have it by the front 24 hrs and microwave in the room (love it) Just no restroom in the front feel a little weird,I got there at 7.30 pm and no body there have a sign said will be back at 8.05 pm so I understand, but i need to use a restroom and i don’t see one, so I have to wait for 30 minutes till i check and get to the room to use the restroom (not happy about that) should have restroom or I really just don’t see it I have no idea, but every thing else is fine 👍
Stayed 1 night in Apr 2024
Response from Glendale Hotel Management on 10 Apr 2024
Dear Somjintana,Thank you for your feedback about your recent stay. We're glad to hear that you found the room to be good and nicely decorated , and we appreciate the bathroom's cleanliness. We're also pleased that you found the amenities, such as the microwave, convenient.However, we apologize for any inconvenience caused by the front area's lack of a restroom accessible to guests. Your feedback is important to us, and we will look into improving the signage or accessibility to ensure that our guests have a comfortable experience upon arrival. We appreciate your understanding and patience, and we hope that despite this issue, you can enjoy the rest of your stay with us. If there's anything else we can do to help you or if you have any more concerns, please don't hesitate to contact us. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.Kind Regards,Glendale Hotel Management

8/10 Good

Lynn E.

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Glendale Hotel Management on 10 Apr 2024
Dear Lynn,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Glendale Hotel Management