Puerto Vallarta Hotel Guide - Los Arcos hotels in Puerto Vallarta, Mexico.

"Room / view/ staff and food were all wonderful !! I stayed in the south tower which had a wonderful rooftop pool / bar ..all the food was wonderful and the spa was fantastic and beautiful.. will definitely return "

"The hotel is modest and small and that is its appeal. The staff are regular and one can get to know them a bit. The rooms have everything needed and attentive daily housekeeping. The hotel enforces quiet hours (much appreciated). The onsite restaurant is good value. The grounds are very picturesque. The hotel is very pet friendly, providing pet beds and water dishes and lots of grass for the pet. The environment is peaceful. The location is close to stores for groceries, restaurants, and the beach. "

"Room was spacious and was tidied and cleaned daily. Staff from the front desk to servers, hostesses and all others were friendly and efficient. Top entertainment: Mexican Show"

"Great space for everyone, Staff was fantastic, food was delicious. Away from the hustle of the city but easy to get to a couple of smaller towns. Highly recommend. "

"Friendly and very helpful staff and beautiful ocean setting."

"Rooms are clean staff was amazing food buffet is 100% better than the restaurants there honestly "

"First, the pictures of this house do not do it justice. It is gorgeous in every sense and was more beautiful in person. We lived in the outdoor spaces when we weren’t sleeping- dining in the terrace, hanging out at the pool(s), or on the pool deck watching the ocean with a cocktail or coffee. The host, Jose, was very responsive and timely in responding to my questions before and during the trip. He had some excellent recommendations for dinner but told me Fide and Carmelita’s cooking is so good we would not want to eat out. He was right and only ate out twice in five nights! Breakfast and dinner was so fresh, delicious, and filling we skipped lunch every day. The amenities were great, the house cleaned daily, the air conditioners worked wonderfully when we needed them and the staff was so attentive. It was a sad day when we had to check out. We will miss Fide, Carmelita and Rogelio. We also made friends with a taxi driver at the base of the hill and he became our personal driver for the whole trip for excursions to PV city center, golf, airport. Jerry was amazing!"

"We loved our stay. The views are phenomenal. We love listening to the ocean 24 seven. The rooms are open area and bright. Clean and amenable! The owners are also very kind and helpful. It was a pleasure to stay there! We look forward to another visit when we return."

"We thoroughly enjoyed our stay at beautiful Casa Castelli!! After getting out luggage, we exited the airport to our transport to Casa Castelli. Our driver was very pleasant and got us there in no time. Upon arrival, we were greeted by Alejandra and the staff who made our vacation delightful!! All questions were answered and in no way did we ever feel they intruded on our privacy. The Casa is as beautiful as the pictures show. We did avail the services of the Chefs. The meals were delicious and the food was plentiful!! I wouldn’t have changed a thing!! Alejandra coordinated some trips and taxis for us. All in all I believe our family would give the house and staff a 10! "