Los Corales Beach

Overall, I think this property was good! It’s so beautiful, really just like the pictures. We had the swim up room which was amazing and I highly recommend! When we booked through Expedia, we got a butler - Jose and he was fantastic! Always checking to see if we needed anything and made all our dinner reservations! It was so easy, if you needed anything you just sent a text. He was very helpful and always so friendly! We really did enjoy our stay, though there were some downsides I feel worth mentioning. The food was alright, breakfast and lunch was fine, though not many options for either past the buffet (more for lunch but still not many options.) The dinner restaurants were definitely better! Still not anything over the top to talk about but still good. We did come across some staff throughout our stay that wasn’t the friendliest. Not rude by any means, just not friendly. Though I feel you do get this everywhere. Also beware of the “welcome gift and breakfast” they try to get you to do. It’s a timeshare presentation they just don’t come out and say it. We lost a whole day of travel to a missed connection due to a delayed flight & I was not going to miss more time at the resort, so when presented with this & realizing what it was we denied it. They push hard and almost don’t let you say no which I really do not like. We had to go to two separate people saying no thank you 5/6 times each before we could finally walk away. Very pushy. Overall, 4/5 stars I enjoyed our stay!

We came to Excellence El Carmen for our honeymoon! We had one initial hiccup with some racists, less than classy wannabe African American gangster guys and wives. It was like stare down and intimidation for hours just because my Caucasian husband was happy and dancing. I don’t know who comes to a classy resort and acts like this, it was ridiculous to the point I had to call Excellence security fearing these racists would jump him and I in their night club. I am also of color by the way, just appalling behavior. Fortunately for us, we had people backing us up saying we did absolutely nothing, issue was solved and the racists left the property very soon after. Then the vibe at the resort was peaceful and classy for the rest of our 7 night and 8 day stay. Our room was stunning, we booked a Private Pool and deck. We were in Building 11 near the Excellence Club members exclusive pool. The rooms are generous in size, the private pool we used everyday. It was beautiful, clean and peaceful. The room service was perfect, immaculate and the friendliest staff we’ve ever experienced. Food was good, for a resort it was one of our best experiences ever. I mean some expectations should be lowered, if you expect every dish to turn out great then perhaps all inclusive is not the way to go. We travel both to Four Seasons, Fairmont hotels and all inclusive resorts. Excellence El Carmen was amazing for food for an all inclusive, especially The Grill and Chez Isabelle for dinner.

The best!!!!! Just stay here