Hanoi Hotel Guide - Lotus Water Puppet Theater hotels in Hanoi, Vietnam.

"Great location, service, breakfast. Exceeded my expectations!!!"

"I really enjoyed my stay at this hotel. Centrally located and convenient within the old quarter. The stand outs are the service and breakfast buffet. Every service member I interacted with was friendly and professional. Requests were fulfilled immediately and with enthusiasm and care. The breakfast buffet was a nice surprise. Great assortment of food at the buffet as well as food and drinks available to order at no cost. The selection changed slightly each morning so I was excited to see what was available every day. The hotel also contacted me before arrival and offered a driver service from the airport to hotel for a reasonable fee. We also arranged the same service to the airport when departing and this was organised seamlessly. Upon leaving we were gifted cute tote bags! "

"Very nice staff, good service, delicious breakfast and super clean esthetic room. I recommend it."

"I had a wonderful stay. The staff were very kind and helpful, and I’m especially grateful to Jason and the Front Office team for their excellent service. My sincere thanks also go to everyone working behind the scenes for making my stay so comfortable and enjoyable"

""The room is big and beautiful, with everything you need. It's super clean. Breakfast is good. But what I like the most is the receptionist — they are very nice, always smiling, and ready to help with anything you need. The hotel is in a great location, right in the middle of everything." "

"First Impression -Top location near Hoan Kiem Lake -super neat and elegant lobby -warm and friendly welcome from attentive staff Check-in -personal briefing about hotel and room -easy luggage storage before check-in time -staff even comes to room and opens it -staff is offering to phone tour operator and double checks the pick-up time -free Upgrade Room -very clean and neat -very comfy bed, we slept perfectly -showers work without issue -accesoires such as hairdryer available -next to busy road but sound proof windows allow a peaceful sleep -big balcony Check-out -quick and smooth "

"Nice hotel, wonderful staff."

"We used this hotel as our 'base' as we visited other areas of northern Vietnam, they checked us in so we didnt have to go through it all again everytime we came back, they remembered us and always was friendly. They asked where we were off next and if it was bright and early in the morning, they would have a snall breakfast to takeaway for us! The room was clean and big enough to room around."

"Rooms where great, service A+++"