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"It was really lovely"

"I had a great stay at the palms. I stayed for four days for a wedding event that took place in the event center. The staff were warm and most especially Nicholas at the front office also the housekeeping team that came in every morning for the room cleaning. The entire team was helpful. The Palms is near Harold Wood station, where you get on the Elizabeth line to take you to Heathrow airport or connect other places in the UK. Amber cabs are available to take you to the train stations or anywhere you want to go. Overall, I had an amazing time and will definitely visit again. "

"Great clean new hotel within walking distance to the airport security checkpoints. Got a free room upgrade. Good bar and restaurant downstairs."

"Staff very welcoming, room clean. Lights flickering in car park. "

"Room and all areas of the hotel spotlessly clean. Beautiful decor throughout. Staff very courteous and professional. Great breakfast. Marvellous break. "

"Perfect in every way!. Easy check-in, clean room, and an excellent breakfast. Hotel shuttle was always on time. Looking forward to staying here again."

"Been in this hotel many times and would recommend it to anyone, all the staff were helpful and considerate ."

"Really good service breakfast "

"I booked late in the day but staff were very welcoming on check in. Clean, warm and comfy room. Great pub attached and Excellent breakfast. Location is ideal right at the top of a busy high street but noise wasn't an issue during the stay."