Outdoor pool, a rooftop pool, pool umbrellas

Reviews of Globales Palmanova Palace

3.5 out of 5
Globales Palmanova Palace
Carrer De Miquel Dels Sants Oliver, 15, Calvia, Balearic Islands

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 61 reviews" "
Rating 8 - Good. 30 out of 61 reviews" "
Rating 6 - Okay. 12 out of 61 reviews" "
Rating 4 - Poor. 6 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Nigel, South Wales

Liked: Cleanliness, staff & service, room comfort
Overall a nice hotel.
The hotel is situated quite close to the beach and in easy walking distance to the main activities. It was kept clean and tidy, the staff were very friendly and helpful. The room was of a nice size with a view overlooking the pool area. The maids came daily and changed the towels and cleaned the room. Unfortunately the pool is very small and has limited space for sun beds around the pool. Due to the high wall on one side and the hotel on the other, most of the area where you can put a bed is covered by shade for long periods of the day. Due to this we either spent the day at the beach, where the sun beds and umbrellas cost 13 euros a day or we went to our friends hotel and stayed at their pool. The food is ok, as it is all cooked well and always hot, however, it is very bland, and didn’t look appetising. The choices seemed repetitive and not a lot of choice. The snack restaurant during the day was very nice for snacks and had a good choice to please everyone. We took all inclusive as it only cost an extra £50, usual local brands instead of the preferred ones which can be bought at a cost, if you are AI you can purchase for 50% of the price. The bar staff were very nice and friendly. The bar area is very comfortable and looks 4*, the entertainment we did see was by the hotels entertainment team which was ok, but required guest participation. We went out most nights for food and drink in the local bars in Palma Nova, which we enjoyed.
Stayed 7 nights in Aug 2018
Response from Globales Customer Service Department on 22 Aug 2018
Dear Nigel, Many thanks for your detailed feedback. We are happy to see that you enjoyed your staying with us and had a pleasant holidays. We are taking good note of the less positive points to inform our quality department and we hope to see you back at Globales in the future. Thank you again for the time in writing your comment and best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, hotel, lovely staff. Close to beach, restaurants and shops. Couldnt fault anything. Really enjoyed our stay and we will be back
Stayed 3 nights in Jun 2018

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Fantastic hotel, probably the best I have ever stayed in! The rooms were clean and the food was amazing and of a very high quality, I would highly recommend this hotel!
Stayed 6 nights in May 2018

8/10 Good

Paul , Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
A good value for money base to enjoy your break. If you intend to get out and about or are just on a short visit; it's perfect. Probably not enough going on for a 2 weeks holiday
Stayed 2 nights in May 2018

8/10 Good

janet, Merseyside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice size hotel.
Second time at this hotel it has had a makeover since the last time we were here.For what we paid it was well worth it, plenty of food choice.The entertainment was not what we expected just 1 act in the 5 days we were there other than that it was just a young man trying to get people joining into games !! The hotel would be better with more entertainment.
Stayed 4 nights in Oct 2017

6/10 Okay

Alexy85, England

Liked: Cleanliness, staff & service
One for the oldies
Hotel was clean, breakfast ok, dinner disappointing. Meat was either, fish, fish, fish or dry over cooked pork. Chips were nice, chips and salad was all that looked appealing so we ate out several times. The place is FULL of old people, dithering around. I’ve seen less oap’s in a care home. Pool a lot smaller than seems in pics and was not inviting with sun beds all full. Definitely not a sun trap, the beach is much better. Beds moved noisily, couldn’t stay in one place. Bathroom dated but shower powerful. Walls and ceilings thin, could hear what our neighbours were saying during the night and at 4am someone peeing and hocking up phlegm is not nice anywhere. Service was good, staff were very friendly and accommodating. The globales chain also have a hotel next door which looks x10 better, wish we had been in there to be honest! Expedia said that hotel had different names so was a bit of confusion. Palma nova was nice, quiet due to time of year. Ciro’s was our favourite hang out for coffee overlooking the beach.
Stayed 4 nights in Oct 2017

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, just a few minutes walk to shops, bars & restaurants. excellent value for money.
Stayed 3 nights in Oct 2017

8/10 Good

cagslar, Lincolnshire

Liked: Cleanliness, staff & service, room comfort
Great hotel shame about the sunbed polcy
Great hotel friendly staff just a shame that people reserve the sunbed everyday the night before !!
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
hotel review
arrived and night time and greeted with miserable staff. just handed key over and stated restaurant on first floor. didn't show us the facilities the hotel had to offer. our room was clean overlooking a busy road. during the night the room went very cold the air con heater wasn't good. breakfast time was greeted at restaurant again unhelpful staff and bad management just told to sit where we wanted. good choice of food but lukewarm. went back to table and one chair had be taken away. anyone can walk into the hotel for meals they don't have checklist and allocation of table numbers. ventured outside to the pool it's small for the size of hotel and deep saw no one using it. the hotel is situated away from the beach so it's a 5-10 minute walk. evening meal again no allocation of seats. we went to get water from machines to have our meal and was met by a very rude waitress who snatched the glasses and shouted no wristband meaning we were not all inclusive so no drink. again good choice of food but we left the table for food to come back to someone sitting in our seats. overall I wouldn't recommend this hotel the staff need better training and better management
Stayed 4 nights in Oct 2017

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Very rude staff. Tea and food really poor quality
I wouldn't use a gobales hotel ever again no tea or coffee facilities. A lot of Brocken furniture and doors
Stayed 5 nights in Sep 2017

6/10 Okay

Catherine

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 5 nights in Jun 2017

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent..!

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
2nd visit and will be back again .Lovely clean hotel , great food , and excellent location only 5 mins from a beautiful sandy beach.

8/10 Good

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - great location
Really nice hotel - fantastic location and spotlessly clean. Entertainment just ok. Food in restaurant fairly ok but never very warm

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good break in majorca
staff were very helpfull, food was good and the rooms were clean.

8/10 Good

Single person, N W England

Liked: Cleanliness, staff & service
Pleasant organised hotel, nice staff, decent food.
The room was quite spacious ,decent storage space, fridge. Traditional door lock with key . Verandah with beautiful morning sun. Clean bathroom , good bathroom . Walls were rather thin . Cooking smell lingered around my room at times . The hotel pool is small but at this time of year, October, that did not matter.
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, Thank you that you took the time to place your review about your experience at Palmanova Palace. We are happy to know that you enjoyed our hotel. Thank you for your kind comments regarding our team! We are looking forward to welcoming you again in a close future! Best regards, The Management

4/10 Poor

karen, aberdeen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
very disappointed
have regularly stayed here for 17 yrs.Has went downhill so much--little or no entertainment at night--food always luke warm--all of our party had stomach upsets.Dining room very understaffed--had to clear tables for ourselves on a regular basis.Entertainment team Nuhal and Becca were excellent--although they had very little equipment to work with compared to previous years.Couldn't fault cleaning staff or bar staff both excellent.Maintenance staff took 2 days to put working light in ladies toilet. All in all very very disappointed ---will not be going back
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, First of all, we would like to thank you for all the years that you choosed us as your place for holidays and for the time that you took in writing a review. We regret to read that you had some unpleasant misunderstanding with our service. Please, accept our most sincere apologies for any inconvenience you might have experienced. We hope that you will allow us another opportunity to demonstrate we can do it better. Best regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean hotel, excellent choice of food, friendly staff
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, Thank you for your positive feedback. We are happy to read that you enjoyed our hotel and services. Looking forward to welcoming you again soon! Best regards, The Management

10/10 Excellent

Linda, Maidstone area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean hotel
Very modern, clean and comfortable hotel with extremely helpful staff. Excellent choice of food and drinks. We went All Inclusive. Only five minutes walk to the beach and promenade. Very clean beaches and shallow sea. Excellent resort to walk around with lovely promenade and easy walking distance to Magaluf. Plenty of really reasonable priced restaurants, from what we saw, and lots of bars. Everywhere very clean. Felt very safe here too. Everyone spoke very good English. Highly recommendable.
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, Thank you so much for your kind words regarding your recent stay at Palmanova Palace. We are happy to read that you enjoyed your stay with us. A big thank you on behalf of our team for your kind comments. We look forward to welcoming you again soon! Best regards, The Management

10/10 Excellent

ERROL / ANGELA, UNITED KINGDOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, not far from the beach ideal location
Really enjoyed our stay at the hotel, fantastic staff, Pepe, and David and everyone in the bars and restaurant, very clean hotel with great food choice, will return again next year
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, Thank you for choosing us in your last visit to Mallorca and for the time that your spent in placing your feedback. We are very glad to know that you found our hotel to be in a ideal location and that you enjoyed your stay with us. We are already looking forward to welcoming you again soon in a close future! Best regards, The Management

8/10 Good

wacar, Hertfordshre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed Hotel and resort in August
Three adults one being disabled and two 15 year girls all enjoyed or stay at hotel and resort in August 16
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, We are very glad to know that you enjoyed our Palmanova Palace Hotel and thank you for your kind comments. It was a pleasure to be your host and we are looking forward to welcoming you again soon! Best regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Clean hotel, friendly and helpful staff. Beach within walking distance, other parts of Mallorca accessible with good local transport links. Food very nice. Walls of rooms rather thin so quite noisy at night, however, and lack of sun beds. Would be nice to have a kettle in rooms to make teas and coffees.
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, Thank you for your positive feedback. We are delighted to know that you enjoyed our hotel and services. We look forward to welcoming you again soon! Best regards, The Management

8/10 Good

jamie, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good value All Inclusive
Good clean hotel, friendly staff and 5 min walk from the beach. All Inclusive was good, varied lunch and dinners and it was never difficult to get a drink. However some more snack other than ham and cheese sandwiches in the evening would be good.

10/10 Excellent

nicky, lancaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Short break fantastic holiday would certainly go back aactually booking for 10 days next time instead of just 5 and taking the family with me

8/10 Good

Patricia, Ruislip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, staff very helpful and friendly.

8/10 Good

Avril, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning.
Pleasant stay,good food and helpful staff. Clean,spacious rooms and good facilities.Night entertainment a little limited but suited most and through the day there was plenty going on.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Sinead, Kildare

Liked: Cleanliness, staff & service, property conditions & facilities
Realky nice hotel .We were moved to a proper triple room mid way through our stay. Previously we were in a smaller room . Okay as a double but far too small for treble.Staff very nice and food very good .Very clean and beds very comfortable. Overall would recommend .

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
very disappointing holiday
The main reason we chose this hotel was for the large swimming pool which you show on your website upon arriving at the hotel, the swimming is only 3 metres wide and 12 metres long !!! the swimming pool which you show on your website is situated next door at another hotel and when we asked about using this pool we were told by the manager to take up our problem with expedia !! misrepresenttation false advertising my partners 12 year old who is autistic was extremely upset , we ended up going to the beach each day and not using the hotel facilities which was a pity as we had paid for all inclusive package for the hotel so ended spending a lot more money than we intended doing as we had to hire sun beds on the beach etc would you like you to reply as to why the picture on your website is of a swimming pool which is situated in the Palmanova Hotel next door ???

8/10 Good

mark, bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Nice relaxing hotel, less than ten minutes to the beech. Good selection of food and pleasant surroundings.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay good food very clean . Front desk very informative

10/10 Excellent

simon, hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay 18 - 22 May
Just back after 4 nights. Hotel spotlessly clean, room cleaned everydaywith fresh towels and bed linen. Food excellent plenty of choice with a large variety. Staff pleasant and friendly. Limited English however that only adds to the feeling of being aboard. Only let down was the entertainment as it was geared to pensioners. However didn't stop us enjoying ourselves as we just went out. Pool area clean plenty of beds and the pool had very little people in it. Weather wasn't great but not the hotels fault.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel
Clean rooms, nice staff, good choice of food and drinks. Would go back to this hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hübsches Hotel in Strandnähe .
Toller Ausblick . Zimmer war ok . Hätte sauberer sein können. Der Service war super nett . Sonst ein schönes Hotel .
Stayed 2 nights in Aug 2018

8/10 Good

Ferdynand

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Jul 2018

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2018

2/10 Terrible

Lotta, Stockholm, Sverige

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan inte rekommendera det här hotellet.
Städningen i rummet var ok, däremot städades/sopades aldrig den lilla balkongen, som var jättesandig efter ett par dagar. En balkong som i övrigt var ett skämt. Gick i princip bara att användas som torkplats av badkläder. När torkställningen var uppfälld, var det i princip ingen plats kvar att sitta på. Tråkig utsikt mot poolen där det mest var skrikigt all-in-clusive-gäster. Frukosten var väl ok, förutom att man på den lilla terassen stördes sv en modig mås, som snabbt dök ner på borden så fort en gäst lämnat bordet. Vi provade kvällsbuffen en gång, fruktansvärt tråkig buffé, torrt kött, tråkig sallad, sur gammal majs. Vi hade som sagt inte valt all-inclusive, och då ingår tydligen inte dricka, inte ens vatten. Vi tog vin ur kranarna, och vi blev tillsagda av 3 olika servitörer att dryck minsann inte ingår om man inte har all-inclusive, visst det kan jag acceptera, om man hade fått den informationen vid incheckningen, eller så kunde de ha talat om det när vi gick in i restaurangen till buffén. Jag och min kille bodde där i 7 nätter, och vi betalde inte mer än 7500:- med halvpension. Visst, man får det man betalt för. Vi bokade 2 dagar innan incheckning via Expedia, och det stod att rummet hade kostat över 20.000:-, vi trodde vi gjorde ett klipp, men nej. Det låg ett Globales-hotell precis bredvid, och det var betydligt lyxigare, förmodligen det som hade kostat över 20.000:-. Vi känner oss totalt lurade av Expedia.
Stayed 7 nights in Jun 2018

8/10 Good

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel til prisen. Godt udgangspunkt for cykeltræning i bjergene på vestkysten
Stayed 7 nights in Jun 2018

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet var en positiv överraskning, trevlig personal, bra poolområde, renlighet både i rummen och övriga områden.
Stayed 7 nights in May 2018

8/10 Good

Reynald, france

Liked: Cleanliness, staff & service, property conditions & facilities
Correct
Bien situé, mais piscine minuscule
Stayed 8 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Correct hors saison
Correct pour le prix, bonne nourriture ,bien placé mais piscine minuscule, en juillet août ca doit être une catastrophe, pour les boissons il suffit d être patient ( 15mn de queue le soir début mai) Ps: chambre et sdb dates d un autre siècle

10/10 Excellent

Eija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva edullinen All inclusive hotelli
Tilavat, siistit huoneet ja parveke. Uima-allas alue oli liian pieni näin isolle hotellille. Allas-alue oli auki vain 10-18. Sijainti oli hyvä, ihan Fantastic Golfin ja rannan lähellä. All Inclusive oli kiva, ruoka ihan ok ja vaihtelevaa. Ravintolassa viinihanat, altaan baarissa olut- ja limsahanat. Miinusta oli maksullinen wifi. Henkilökunta oli etäistä. Tullessa huoneessa odotti ilmaiset rantakassit. Kylpyhuoneessa oli amme ja erilaisia hygienia tuotteita. Fööni oli huono seinämalli. Ihan kiva hotelli. Voisin hyvin tulla uudelleenkin.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Very good hotel and the food was great. The only bad thing was the wallas in the rooms are a bit thin so you can hear almoste everything between them.
Stayed 7 nights in May 2017
Response from The Managment on 29 Jul 2018
Dear Guest, Thank you very much for sharing this great review of your recent stay. Will be a pleasure to serve you again in our hotel. Best regards

8/10 Good

Olle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ligger i lugnt område en bit från nöjesstråken
Det ingick frukost och middag i rumspriset, utbudet var efter omständigheterna bra, lång kö för att komma in i restaurangen bullrigt och skramlig miljö. Dålig information kring vad som ingår och service. Poolen ligger i sydostlägen vilket innebär sol på fm och skugga på em.
Response from Hotel Manager on 19 Apr 2017
Dear Guest, Thank you for the time that you took in writing a review about your stay with us. We appreciate all the pros and cons feedback that we have shared with the rest of the team to celebrate the pros and to improve the cons. Your comments are very important as they help us to change to positive. We hope you will allow us another opportunity to demonstrate we can do it better! Best regards, The Management

8/10 Good

Nico, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfait
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, Thank you for taking the time to write a review. We appreciate all the pros and cons feedback that we have shared with the rest of the team to celebrate the pros and to learn and improve the cons. We always look for improvement and our guests' comments help us to identify the areas that need more attention to detail. We look forward to welcoming you again soon! Best regards, The Management

8/10 Good

Chiara, Brescia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel relax
Siamo stati all'hotel all'inizio del mese di giugno io e il mio ragazzo. All'inizio la maggior parte degli ospiti aveva un'età superiore ai 60 anni (data dalla bassa stagione), ma verso fine soggiorno l'età media si è abbassata. L'hotel è molto grande, adatto a tutti. Dispone di un'ottima cucina (ristorazione a buffet) tipica più del nord-europa, ma variabile. La piscina è piccola, ma pulita. L'animazione adatta a tutte le età e anche il personale davvero gentile, alcuni parlano anche abbastanza bene l'italiano (o comunque ci si riesce a capire!). Il mare si trova a soli pochi metri di distanza (100m).
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, Thank you that you took the time to write your feedback. We are glad to know that you enjoyed your stay with us . We think that there is always room for improvement and our guests' feedback helps us to identify the areas that need more attention to detail. We look forward to welcoming you again soon! Best regards, The Management

6/10 Okay

J, Helsinki

Disliked: Staff & service, room comfort
ok hotel
We stayed 11 nights at this hotel on the 3rd floor. Walls are very thin, we could hear full conversations people next door were having. Music played until 11 pm in the bar, we went to bed at 10 pm and TRIED to sleep. We could also hear cars driving by on the other side of the hotel. Breakfast started at 8 am, we are used to hotels with earlier breakfast. Food was okay, deserts were very disappointing.
Response from The Hotel Manager on 14 Nov 2016
Dear Guest, First of all, we would like to thank you for the time that you took in writing a review about your stay at Palmanova Palace. We are very sorry to hear that our hotel was not up to your expectations. Please, accept our apologies for any inconvenience you might have experienced during your stay. Best regards, The Management

6/10 Okay

Charlotte, København

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Meget lille pool og poolområde - flink personale og fin rengøring - maden kedelig - tæt til dejlig strande
Response from General Manager on 18 Nov 2016
Dear Guest, Thank you for the time that you took in writing a review about your stay with us. We appreciate the pros and cons feedback that we have shared with the rest of the team to celebrate the pros and to learn and improve the cons. Our clients' comments help us to improve the experience for our future guests. Looking forward to welcoming you again soon! Best regrads, The Management