We had a few maintenance problems shortly after our arrival, but they were addressed and taken care of immediately. There was an enormous palm tree blocking our sea view, but we asked to be moved and the hotel staff took care of that as soon as possible (we arrived Wed eve and they moved us Fri morning). The view is spectacular and there are many nice amenities at this hotel, to include the spa and the indoor and outdoor pools. This hotel is frequented by primarily German tourists and few British. I believe we were the only Americans during our stay - I wouldn't say this is a problem, but the German tourists were not generally friendly and stared us down like aliens during our breakfast meals. The hotel staff are fluent in Spanish, German, and English and were wonderful about translating and giving information on transportation, dining and sightseeing. We only dined at the hotel for breakfast, and the food was wonderful and plentiful - well worth the upcharge added to the room rate. Hotel is very clean and comfortable. Lastly, there was an entertainment program for children that commenced nightly in the room that is a bar/lounge and spilled over into the lobby. There was loud music and singing by children and the bar could not be accessed during this period. Not a problem for us, but if you are on vacation without children and prefer an adults-only setting, this is not the place for you.