2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Pirates Village

3 out of 5
Pirates Village
Avd, Jaime I, 114, Santa Ponsa, Calvia, Mallorca

Reviews

8.2

Very good

Rating 10 - Excellent. 35 out of 99 reviews" "
Rating 8 - Good. 42 out of 99 reviews" "
Rating 6 - Okay. 17 out of 99 reviews" "
Rating 4 - Poor. 5 out of 99 reviews" "
Rating 2 - Terrible. 0 out of 99 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Karolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Ingrida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best shows ever!
Shows are amazing. Every evening they have entertainment , kids are amazed they want come back again. Buffet is small, not too much choice for an adults but for children is perfect, staff friendly and helpful. Highly recommend.
Stayed 5 nights in Oct 2023

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it says on the tin
Firstly i had requsted a low down apartment due to my wifes ill health i was given top floor and the last apartment in the building, you have to walk two lenghts of the appartment blocks for nearest lift or continually walk up four flights of stairs the appartment was run down and no doors on the bedroom wardrobes, the cleaners ( if your lucky to see one ) 9 days i was here and saw the cleaner twice and had the towels changed 3 times, the appartment wasnt cleaned the whole time we were there i actually had to borrow next doors brush set to clean the apartment, food i dont know if im just being fussy but i usually eat it hot , unless your there bang on start of meals your food will be cold and not very good choices, breakfast same everyday as is lunch, then you have the staff and entertaintment i found all the staff great to get on with apart from the bar manager he is in the wrong job he is just plain nasty to adults and kids This was the first time me and my wife had gone all inclusive and i was hugely disappointed we had done this to suprise my grandkids as they were there at the same time and it soured our trip, definitely wont return here
Stayed 9 nights in Oct 2023

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff were brilliant. Easy walk to the beach. Complete pain in the backside that the pool is only open 10-6 but closes for large spells of the day for the pirates to do their show. I know it's for entertainment but it's a nuicence when you are just trying to chill out and have a swim with your family
Stayed 3 nights in Sep 2023

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, room comfort
Final visit to Pirates Village - Wont ever go back
2nd visit here (last one in 2018) and hotel has gone downhill. Food-Mediocore and incredibly repetitive.. Artificial non-fresh juices, 1 option for yogurts every day "bannana" flavour. The chef on the eggs /grill area had the most hostile miserable face Ive ever seen. This is a kids/family hotel, but is unwelcoming. Management clearly non esistent, especially re housekeeping and the food/bar areas. We went all inclusive but I had to (self service) request cups at least 10 times during my stay as they had run out and nonody replenishing them. They were taken directly from the dishwasher so were warm to touch. Who puts a cold drink into a warm cup?? The slushy and soft drinks machines constantly covered in wasps so impossible for kids to use. There were daily fights for sunbeds/parasols. Theres maybe 15 parasols for the entire complex. Broken and chipped tiles in the kids pools so my children had cuts on 3 occasions. Our towels were only changed on request and our room only serviced once on day 4 of a 7 night stay. Unless you have very very low expectasions for your holiday, avoid this hotel at all costs. Management seemingly oblivious to the dreadful standards. If you check out at noon and need to stay in hotel until later in the day or afternoon, be aware that the water in the 'courtesy' shower is freezing cold. i.e take your shower in your room before you go. I told the receptionist and she just shrugged her shoulders and said thats the only shower they have post checkout.
Stayed 7 nights in Sep 2023

10/10 Excellent

Clare

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Having stayed here about 15years prior I can say I still enjoyed my stay as much as the first. My only issue was the age of the kitchenette and it’s equipment. Whilst the room has had a makeover, the fridge, hob and cupboards had all seen better days! If you couldn’t find a subbed in the afternoon, asked a lifeguard and they soon found us a couple. Elvira, one of the reception staff is one of the loveliest ladies and she has a heart of gold. Her and my 4yr old daughter had the great friendship and she made our stay much more pleasant.
Stayed 10 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 6 nights in May 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is brilliant food very nice entertainment excellent staff very nice bed very comfortable
Stayed 5 nights in Apr 2023

8/10 Good

Rachel

Stayed 5 nights in Oct 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number 1 best family hotel
The hotel is spotless staff very friendly entertainment is amazing this hotel is a must for families we’ve been twice and would definitely go again our grandkids absolutely love it there if u want perfect family holiday pirates village should be top of the list they go above and beyond to make sure you have the best experience
Stayed 7 nights in Sep 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family holiday with great entertainment for the whole family.
Stayed 7 nights in Sep 2022

8/10 Good

Lucianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very different from the usual plain white buildings and well thought out pool area.
Stayed 7 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from an amazing half term break. Fantastic, pirate themed hotel. We stayed all-inclusive and the food was excellent -lots of choice and really good quality. The staff really make the hotel particularly the entertainment team. Daily shows which thoroughly entertained us and our children. Would love to return.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
We had one of the worst rooms, couldn’t see the stage from our room and we booked months in advance. The pools aren’t heated so swimming was minimal. Nothing to really do within walking distance of the hotel. Food was edible that’s about it.
Stayed 4 nights in Apr 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids will love it
Good little stay to start our holiday. Staff very friendly, really geared up to make the kids stay as enjoyable as possible. Most of hotel was dressed up for Halloween and looked really good, little bits like turning the water red. Would recommend it to anyone looking for a break for their kids, not sure if I could handle a week there tho but that’s just me!! One last tip the pastry shop just up from the hotel was amazing!!
Stayed 3 nights in Oct 2018

10/10 Excellent

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, quite unique! We have a 5 year old who was in awe about something new daily!
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay...... will go back again loved it
Stayed 5 nights in Oct 2018

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Kruszynska, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stuff, comfortable room, superprogram for childrens!
Stayed 7 nights in Sep 2018

10/10 Excellent

maria, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for children under 10
Lovely place ...great service would highlyrecommend
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for families!
The hotel is fantastic for families with small children. Rooms are clean and modern, good sized and comfy beds. It is about a 10 minute walk from the main run of shops/bars/restaurants and about 10 minutes to the beach.
Stayed 7 nights in May 2018

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good should have ****
Amazing shows for kids and adults too Toilets prepered for small childrens for bath infants too outdoors pool showers great place for family self serve with drinks making you more free absolutely rekomended would be amazing to have heating pool and posiblity to eat dinner outside restaurant We spent great time with 2.5 and 5.5 years old boys

6/10 Okay

maria, nottingham

Disliked: Staff & service
good for young kids!
kids club & staff, entertainment/shows, swimming pools/slides, location all excellent but reception staff are rude with no customer service skills, they are not friendly, accommodating or helpful & very miserable! hotel very noisy & rowdy, dont go there if you want peace & quiet & want to relax but good for young kids! my 5 yr old loved the kids clubs & shows & my 10 yr old loved the swimming pools & slides & they both made lots of friends! location excellent & close to everything, big cheap supermarket close by with a rotisserie/deli with lovely roast chicken, paella etc. apartments dont have enough kitchen equipment/utensils for cooking your own food & you have to ask reception for extra items eg pans which take ages to come! apartments are small as well! dont go there if you want a ground floor apartment & you havent booked with jet2 holidays as they have been allocated all the ground floor apartments!
Stayed 7 nights in Aug 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel. Very friendly helpful staff. Had a great holiday at this hot, perfect for the kids.

10/10 Excellent

Sorcha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel for kids
Brilliant hotel, very polite staff, kids club was amazing, child loved the holiday and never really felt the need to leave it as there was always something on for the kids, great choice of food and reasonably priced for those not all inclusive

8/10 Good

Ciprian, Toronto

Liked: Cleanliness, staff & service
Pirates adventure
Good place for staying with kids. Food quality was very low, for people with a trip to Spain expecting a higher level of culinary treat.

6/10 Okay

jo , devon

Liked: Cleanliness, room comfort
Great entertainment,shame about the lack of sunbed
The entertainment team are fantastic as are the pirate shows. My children loved the kids club & the pool with all the slides. The lifeguards were on the ball making sure the pools were safe. The rooms were modern, clean & comfortable. We had an awful room number 50, so noisy right next to the kitchen & bar area after numerous complaints they moved us to a much nicer room on the third floor but not until day 5. Not enough sun beds for everyone by 6.30am people were reserving sun lounger spaces with their towels & by 9.10 you were lucky to find a sunbed. The large majority are reserved & only used for small periods leaving the rest of the guests on the floor pondering why management let it continue. I couldn't recommend it for that alone & for when we talked to reception about being kept awake by kitchen staff whilst we were in room 50 he told us in so many words to go & talk to them ourselves because it was pointless him doing it!

8/10 Good

ANNE MARIE, Derry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holidays with the grandchildren
Very good hotel for families. Only downside, few toilet facilities near pool area, pretty cramped around pool area. Poor WiFi. But great family entertainment.

8/10 Good

Carl, Newcastle

Liked: Staff & service, property conditions & facilities, room comfort
Pirates loved by kids
Great hotel kids loved the entertainment small issue with ants but overall awesome place

8/10 Good

RB, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for children.
Pool hadn't quite warmed up as it was early spring.. But the children loved it anyway. The hotel is in a good location and the pirate theme works well without being tacky.

10/10 Excellent

Kirsty, Fife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel my son loves it
We are just back from a weeks holiday, our second time at this hotel and already booked for next year😀

8/10 Good

Cliff, Cornwall, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pirates Village, Santa Ponsa, Majorca
One week stay, October 2015. Hotel looks great the pirate theme works really well. Staff are very friendly and helpful, the pirates are fantastic great costumes and took time to interact with the kids. Always happy to pose for photos etc. Shows were good ( some of the sound effects are loud and may scare some of the younger ones ) Kids clubs was very good our kids loved Jasmine and Marta ( hope I've spelled your names right ) Whilst the pools we're great they are too cold, two lifeguards we're always on duty. The beach was close and there was plenty of local shops / supermarkets close by, good transport links by bus or taxi to visit other local attractions. We went for the all inclusive package, the food was OK wine, beer certain spirits all included. Some cocktails were also free but these came out of a machine and are best avoided.
Pirates Village

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

J, Glazgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not do enough. Brilliant family location.

8/10 Good

Gemma, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel ****
Great family hotel, All inclusive was above average pleasantly impressed, could do with more lifts only 2 for the whole of the hotel and one kept breaking down and could do with more toilets within the hotel, apart from that service was great, entertainment was good and the cleaners worked non-stop.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the kids!
2nd visit this year...my lad loves it! After seeing a kid nearly drownI feel must warn parents to keep an eye on their kids in the big pool ! It drops sharply too 2m. More could be done to make safe I feel. Even after the incident the lifeguards were not always on post either? ....warning over. This is a great hotel for kids and would recommend. Entertainment is excellent for them. We were all inclusive last trip, value was better in low season. ...food not brilliant so went self catering. Would way up the cost before choosing if went again.... Super handy big supermarket a couple of minutes away, smaller one over the road both cheap enough not tourist inflated prices. Cheaper through Expedia than booked direct....? Shop about....

10/10 Excellent

allan, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday at pirates village
Stayed with our 2 daughters 4 and 6 and they loved it the pool and the shows were fantastic all round great holiday would stay again.

8/10 Good

Lisa, Belfast

Liked: Cleanliness, property conditions & facilities, room comfort
Good for younger kids
We enjoyed our stay at Pirate's Village. The hotel was in a good location. We were self catering but found that basic items were missing from the room such as toaster and dustpan and brush (my kids are messy eaters). We dined out all evenings in the main resort and would recommend Fat Sam's and The block house. The pools at the hotel were brilliant, well manned by a minimum of two lifeguards and well maintained. However the shenanigans of securing your sunbed at the pool was annoying. The children's entertainers worked very hard and the majority of the entertainment was good and allowed participation by both kids and parents. The biggest let down for us was the food at the snack bar. It took an eternity to arrive (despite the fact the majority of guests were fully inclusive) and was of very poor quality. Our pizza was not cooked and still had the plastic on it. The chips were soggy too. Wouldn't encourage me to pay for all inclusive. Needless to say we only used it twice. There is a fairly decent supermarket directly across the road and the main resort has both McDonald's and Burger King.

10/10 Excellent

NOREEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
We had a brilliant holiday. Would highly recommend.

10/10 Excellent

Gillian, Telford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab holiday for younger children.
Great hotel for younger children maybe up to 8-10 yrs, fantastic pools and not far from the beach. Stayed self catering, there was a supermarket right opposite the hotel which was resonalably priced which was ideal. There wasn't a microwave in the room which I required but one was brought quickly with no fuss. Pool area does get very busy and full but there are plenty of beds.

8/10 Good

j, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great family hotel
stayed here self catering with 6 year old, had read previous reviews as I usually do when booking a holiday and took note but not to heart the criticisms. the food (we had one day at the hotel) was ok. not 1st class but you are not paying 1st class prices; you get what you pay for which is a great little complex with enough pools and entertainment to keep kids occupied and happy, nice staff, good facilities, short stroll to beach (great) and cafes and shops :) :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value, Kids loved it. Pool was a bit cool and needed more heating.

8/10 Good

Mat, Sheffield, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel/Apartments for families
The hotel was perfect for families with kids. There was a kids club every morning and afternoon and also a kids disco run most evenings along with other family entertainment such as a caberet act, magician, comedian etc. The pool area was great. There was a lifeguard there every day so felt comfortable giving the kids a bit more freedom than usual. There was a small toddlers play area although very rarely used during our stay as the weather was so hot. We only stayed on a room only basis so can't comment on the food. The room itself was basic but clean and the cleaners changed linen and towels every second day. That was all we needed though as we spent most of the time out at either the pool, water park, beach, restaurant, boat trip etc. That was probably the best holiday we've had as a family. Can't fault it.

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A conseiller avec enfants
Superbe hôtel familial. Restaurant varié et plutôt de bonne qualité pour ce type de all inclusive.
Stayed 6 nights in Oct 2023

8/10 Good

Romaine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 6 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Hugo

Travelled with family
Liked: Staff & service, amenities
Les animations pour les enfants sont géniales! La nourriture, il y a le choix! Toujours pizza pâtes riz, toujours du poisson et de la viande et chaque jour un plat ou 2 différents proposé! Les chambres ne sont pas nettoyée tous les jours, ou alors vite fait. Les chambres mériteraient un bon rafraîchissement, frigo rouillé taches sur les murs
Stayed 8 nights in Oct 2022

10/10 Excellent

Ville Oskari

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to all the pirates dedicated to entertain the quests (children and adults). Also EVERYONE from the staff were really helpful, polite and positive people. I truly have nothing bad to say from this place. I Highly recommend this hotel to all families!
Stayed 7 nights in Sep 2022