Panama City Hotel Guide - Hotels in Marcos A. Gelabert Intl., Panama City, Panama

"Loved the breakfast. Nice room. Good location. Wish the pool stayed open later."

"Excellent hotel and great staff - everybody from the front desk to the restaurant staff to especially the housekeepers really make this hotel so comfortable and welcoming. The rooms & entire property are updated, clean & very comfortable. The location is central, perfect to explore by foot or short taxi rides, and has bars/restaurants, grocery & convenience stores within easy walking distance. We had a suite this time and, wow, it will be hard to go back to a regular room."

"Quite disappointing. The most obvious reason for the poor review is the immediate area the property is in. I read negative reviews about this but didn’t quite get the full scope of what the neighbouring properties were like until we actually stayed there. When a property is in such a rough area, at least if the service was exceptional, it would offset the experience somewhat. This was not the case. Our negative experience and poor customer service was present throughout our stay. When we checked in at 2pm (1 hour early due to our flight arrival time), we were told we had to wait 1/2 hr in the lobby or be charged a significant amount to access the room even though it was vacant and ready. Never in the many hotels we’ve stayed at have we ever been given that option. There was no hand soap in the bathroom - a very basic, standard item. Despite registering for 3 people to stay in the room, there were only 2 pool towels, and no actual blankets or bed pillows for the pull out. The a/c in the living room cut out at some point in the night and restarted late the next afternoon. We tried texting the numbers posted in the room but did not get a response. When I brought it to the attention of the concierge the next day, he told me if we if we “had an emergency, we could have come downstairs to tell him.” Again, the main negative is the area. It’s hard to overlook the deplorable conditions of the the surrounding properties and massive poverty when the rest of the experience is subpar. "

"Great location and friendly staff. Housekeeping could have been better."

"Perfect place if you "

"Awesome "

"Well bellow what you would expect from Marriott "

"The room was smaller than I expected, it was clean but a few teenagers that I had to keep killing so they wouldn’t go in my things. The staff was polite and kind. Hardly any English but I used Google Translate so it wasn’t bad. The breakfast was okay, they just needed a wider variety and for it to be hot. The outside of the building would make you not book it if you saw it in person but the interior is very clean and nice. The area looks not so safe, but each time I went outside we were safe so don’t watch the location. There is a nice restaurant across from the casino, the food is great there. As well as a burger cart. The burger slack and it’s for $2.50. My overall experience was good I give them a 4 star. Would go back if I’m traveling to Panama again. I do hope the exterior is upgraded though and them teenagers gone."

"Terrible on hair on the bed toilet seat was broken bed linen was old and yellow supposed to be white this places is an old building that needs loss of work and repair very disappoint I walked out of there and didn’t go a refund 3/14/2026 p"