Masonboro Island Reserve Hotel Guide - Luxury Hotels in Masonboro Island Reserve, North Carolina

"Very nice facility, spacious room and clean, location is convenient to shopping and dining."

"The staff is always wonderful. Stayed multiple times. Breakfast is a plus. And the pool is beautiful "

"The pools, ocean front and view from our balcony were beautiful. The front desk and restaurant staffs were friendly and accommodating. Our rental unit, however was outdated and dirty (hall maintenance closet full of dust). The last night of our stay we turned the tv on for the first time to find the picture scrambled, which the tech staff was unable to fix. What was upsetting is upon checkout the next morning the manager questioned me about it as if we had broken it, and also made some unprofessional comments about the technician. It put a damper on the whole stay."

"Great hot brkfast every morning!! "

"Nice hotel. Basic amenities but way over priced for the property."

"Everything was great in the beginning all the staff were very friendly and helpful until our last night. WE had been there to attend our goddaughter's wedding. After the event we went back to our room, changed into our PJ's and decided to go sit outside by the waterfront. Well, we left our key in the room, Shame on us! We went to the front desk & the gentleman there, Carl, was so rude it ruined our whole night. We told him what happened as we stood there in our PJ's & he said he needed ID. We said everything is in our room. I pulled up my email with my hotel reservation, pulled up my bank app showing my $100 deposit they took upon check in, my husband went out to the truck and got our parking pass and showed him that. All he said were not helpful, he said people throw their parking passes on the ground. At this point we were very upset! My husband said "have you ever walked out of your house or room and forgotten something?" He said No! Really?? Then you must be perfect! I asked him to have the cleaning woman walk upstairs with us, we can show her whatever she needs to see once we get into our room. That wasn't good enough either. Meanwhile, he kept asking us to step aside while he checked in three more couples. HE FINALLY gave us a duplicate key, as he told us, he will do it just this one time! When we got back to the room, we were both filled with so much anxiety I was waiting for someone to come knock on the door and make sure we were really who we said we were. Unreal!!"