Shirahone Onsen Tsuruya Ryokan

Property class: 3

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Located close to Hirayu Waterfall and Alpes Street Hotsprings, Shirahone Onsen Tsuruya Ryokan provides free breakfast (local cuisine) and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

A traditional Japanese-style room with tatami flooring, a low wooden table, and a chair.

Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

  • River view
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room, Private Bathroom, New Building, River View

Two wicker chairs with cushioned seats and backs, positioned in front of a window with a view of a forested hillside.

Japanese Style Room, Private Bathroom, New Building, River View

  • River view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Traditional Twin Room, Non Smoking, River View

A hotel room with two beds, a bedside table, a chair, and a large window with a view of trees.

Traditional Twin Room, Non Smoking, River View

  • River view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Matsumoto is home to Shirahone Onsen Tsuruya Ryokan. Kappa Bridge and Myojin Bridge are notable landmarks, and the area's natural beauty can be seen at Myojin Pond and Hirayu Waterfall. Alpes Street Hotsprings and Shinhotaka Ropeway are two other places to visit that come recommended. Visit our Matsumoto travel guide
Map
4202-6 Shirahone Onsen Azumi, Matsumoto, 390-1515

What's nearby

  • A wooden bridge over a river with people walking and a mountainous landscape in the background.
    Chubu-Sangaku National Park
    1 min walk - 0.0 km
  • A suspension bridge with a wooden walkway, surrounded by lush green trees and snow-capped mountains in the background.
    Kamikochi Trail
    33 min drive - 20.7 km
  • A river with a wooden bridge, autumn-colored trees, and mountains in the background.
    Kappa Bridge
    35 min drive - 21.3 km
  • A traditional wooden building with a stone wall and a metal roof, surrounded by autumn foliage and a mountainous backdrop.
    Kamikochi Visitor Center
    35 min drive - 21.3 km
  • Mt. Norikura Snow Resort
    20 min drive - 10.1 km

Getting around

  • Shin Shimashima Station
    44 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    71 min drive

Restaurants

  • グレンパークさわんど
    5 min drive
  • もみの木
    15 min drive
  • 禄次
    15 min drive
  • アルプスホルン
    15 min drive
  • あんき屋
    14 min drive

About this property

Shirahone Onsen Tsuruya Ryokan

  • Ryokan near Kappa Bridge
  • Located close to Hirayu Waterfall and Alpes Street Hotsprings, Shirahone Onsen Tsuruya Ryokan provides free breakfast (local cuisine) and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
  • Additional perks include:
    • Free self-parking
    • Hot springs on-site, a vending machine and a 24-hour front desk
  • Room features
  • All guest rooms at Shirahone Onsen Tsuruya Ryokan include comforts, such as air conditioning, in addition to
  • More amenities include:
    • Bidets, free toiletries and hairdryers
    • Fridges, daily housekeeping and desks

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Frequently asked questions

Is Shirahone Onsen Tsuruya Ryokan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shirahone Onsen Tsuruya Ryokan?

Self-parking is free at this property.

What time is check-in at Shirahone Onsen Tsuruya Ryokan?

Check-in start time: 3 PM; check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Shirahone Onsen Tsuruya Ryokan?

Checkout is at 10 AM.

Where is Shirahone Onsen Tsuruya Ryokan located?

Situated in Matsumoto, this ryokan is 10.4 mi (16.7 km) from Kappa Bridge and 10.7 mi (17.2 km) from Alpes Street Hotsprings. Myojin Pond and Myojin Bridge are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shirahone Onsen Tsuruya Ryokan Reviews

8.8

Excellent

8.0

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
野天風呂も清潔で、趣きが良かった
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

つるや旅館最高

ご飯が美味しかった。温泉も良かった♨️です。ありがとうございます😊
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
たてものは古いが、温泉、スタッフ、清潔感があって良かった。スタッフが、優しく丁寧でした。
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

ゆっくりできました

従業員さんたちが親切で最高でした。
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

憧れの白骨温泉で大満足の家族旅

川辺にある素敵なホテルです お湯が最高でした 1歳と5歳の子供連れでしたが 子供達も大人も まったり しっぽり ゆっくりできました 夕食 朝食ともにとても美味しく大満足 施設は少々改善の余地もあるかもしれませんが あの山奥の細い道を抜けたところの秘湯なので 十分贅沢かと思います お部屋も綺麗で 女性用アメニティも お部屋にも浴場にも揃っていて嬉しかったです 駐車場までお迎え お見送りをしていただいたり 細やかな気配り、心遣い、おもてなしをしていただきました 素敵な夏の思い出ができました
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

秘湯と素朴なお宿

豪華ではないが、清潔でお湯がとて良かった
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

別所の名宿

別所温泉宿泊は2度目、今回の玉屋旅館は素晴らしいです。前日に白骨温泉に泊まりましたが、こちらはがっかりで期待していなかったのですが、部屋はきれい、受付もよく、料理も口うるさい母も絶賛でした。又泊まりたい宿です。
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

癒されました

よいお湯、よい宿でした。泉質がよくて、体がポカポカに。3日入れば風邪をひかない、といわれるそうですが、なるほど。ベッドの部屋に泊まりました。新しいお部屋で、ゆったりしていて、おちつける和のしつらえ。広い窓の外は原生林で、川の音が聞こえて、癒されました。食事は少なめで、私にはちょうどよく、イワナが美味しかった！ 何より、宿の人たちのホスピタリティがすばらしかった。みな親切でフレンドリーで、来てよかった。宿まで、すれ違えないほど細い道は、わずかでした。でも、日暮れ前に到着することを勧めます。
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
とても卑怯な温泉でお湯はとても良かったです それに上高地に行くのに10分位で行けて とても便利でした
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, room comfort

秘境の宿

外観や雰囲気、社員さんは明るく感じが良かったです。部屋が旧館でしたが、ベランダが汚くて蜘蛛がいたりして、廊下のシミが多いのも残念でした。食事は美味しかった‼️ でも、三人で泊まったのに、洗面所のコップが2こしかありませんでした。
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

深山中的溫泉飯店

這是一家只有九間客房的傳統風情溫泉飯店，飯店有些老舊，但是房間很乾淨。位於深山中一天只有一班來回的車，並不容易到達，晚上很寂靜。飯店服務人員的英文並不好，但是很友善、有禮貌。白骨溫泉水非常有特色，餐飲屬於鄉間料理。
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店有懂流利英語的服務員，位置亦容易找到，不過因為酒店位置在斜路上面，如拉著大型手提行李會有點吃力，但服務質很好，值得再入住
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
従業員の対応はとても良い。
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

白骨温泉つるや旅館

湯質の良い温泉でした。スタッフの対応も丁寧にして頂いて、良い骨休めになりました。是非お勧めの旅館です。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Excellent Meals

A typical onsen ryokan with cozy and clean guest rooms. The onsen facilities might not be at those top notch level and a bit worn, but the quality of foods offered was absolutely excellent and fantastic
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018