Mendon Hotels

"Pool was closed "

"Parking was great, didn’t stay for breakfast! Staff was very friendly!"

"The room was old and outdated. The hall had a bad smell and so did the elevator. Elevator was dirty and needs repair. "

"The room was very clean and staff was friendly. We stayed with my son who has Special Needs and they helped me find the right room for us. Thank you! I will be back in May for 3 days!"

"The hotel was very clean and the room was clean and comfortable. The staff were nice, helpful, and available. The neighborhood where the hotel is located is very artsy and fun."

"Parking was ok...no pool here"

"Property is unsafe"

"I was worried about negative reviews but hoped these were from people that are hard to satisfy. I was very wrong. The filthiest and dirtiest property we have ever stayed at. Cannot believe it was the Hyatt brand. Stained carpets everywhere - room and common areas, stains on sheets and bedding. Basically a dirty room that was lightly surface-cleaned. Simply disgusting. Paper-thin wall. Overall, a terrible property in dire need of many improvements. This was our first trip, with many more to come to Rochester and will never stay there again. T"

"We thoroughly enjoyed our stay at the Lakehouse! The whole experience was top notch and even with a slight mix up, they went above and beyond to ensure we were taken care of. It was a surprise stay for my wife's birthday. I reserved dinner at the restaurant in the hotel, Rose Tavern. The service and food was amazing! The front desk service was tremendous. I run a small business and I know what it takes to serve customers at a high standard. The Lakehouse on Canandaigua Lake will be an expierience and stay to remember! Thank you for making my wifes stay so special!"