Mentor-on-the-Lake Hotels

"The location is ideal for visiting CWRU. Everything is within walking distance. That’s its best quality! Otherwise, it seems an expensive option for few amenities. The outside and common rooms are charming, but the rooms are basic. No gym or restaurant; standard breakfast buffet you’d find in a less expensive hotel. The staff is very nice - especially housekeeping! I’ve never had a bad time here, just slightly underwhelming for the price. "

"Very clean and wonderful hospitality "

"No heat in lobby and lounge area"

"Breakfast Friendly staff"

"This is my second stay at this property. At a glance, the room is clean. Each stay, I have noticed hair in the shower, on the walls and the floor, as well as pink mold in the corners of the shower. The bathroom vanity isn’t clean either. Of the four nights on the property, my room was not touched twice. The first time, I chocked up to an oversight but mentioned it the next morning at the front desk, only to get back to the room the second evening to an uncleared room, full trash vans, and no clean towels. Twice is not acceptable. I will be returning to Cleveland next month. Not sure I’ll be staying here again. "

"Battery in my room door needed replaced. Staff were pleasant and helpful. When I couldn't find anyone at front desk I quickly learned to look just outside for smokers. Heavy rains needed cleaned up in public areas. Routine maintenance must be overlooked. "

"Great old hotel beautiful"

"Was just overall a good stay. Nice and quiet! "

"Our first room smelled horrible. But when I went to the front seat she gave us an up graded room and it was much better. It’s ok for a night but more then that I would look for something a little better."