Phoenix Hotel Guide - Metrocenter hotels in Phoenix, United States of America.

"Loves our stay"

"The room is outdated with popcorn ceilings and smells like cigarette. The front desk was friendly. I did not have breakfast there . For $185 per night I was expecting a newer facility . "

"Overall the hotel needs an update and a good deep cleaning. There’s definitely a lingering cigarette smell in Building 2. The room was ok. Queen bed with a pullout sofa. The sofa bed was very uncomfortable and oddly stained. Needless to say we didn’t sleep on it. The room had a small fridge, stove, clean dishes, and silverware. Grab and go breakfast was good and had a variety of options to choose from. Front office staff were friendly and cheerful. "

"The low rating is primarily due to issues with cleanliness, as this is an aspect that should not be compromised, regardless of whether the accommodations are budget-friendly. We arrived quite late, after midnight, having previously notified the hotel of our late arrival. Our intention was to stay only for a few hours to obtain some much-needed rest before resuming our journey, so seeking alternative accommodation would have significantly reduced our rest period. Or, I should say, my husband's rest period, as after the final disappointment, I found myself unable to sleep. I kept the lights on to keep watch. The room simply was not clean. 1. There was hair present on the towels and sheets. 2. The sheets appeared stained or soiled. 3. The sheets looked dingy. 4. There were leftover food items in the microwave. I only discovered this because the microwave display was flashing. I was too apprehensive to inspect the refrigerator. 5. Dried urine on the toilet seat and outside surface of the bowl. 6. Hair found on bathroom counters, in the shower area, and on top of communal shower soaps. 7. Woke up in the middle of the night to use the restroom, only to be greeted by a live, full-size roach scurrying near my feet! Then, while searching for it, I found a tiny baby roach. "

"The staff was nice and friendly. The room was ok other than the door having a big gap under it and the bath room not being very clean. The shower had no hot water. But other than that the stay was pleasant "

"Not good breakfast, hot tub was broken "

"Yes "

"Nice property "

"Amazing "