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"Miguel welcomed us as soon as we arrived and helped with our luggage. Wvery time we passed him in the lobby he as so friendly . The property gets a 12/10 for cleanliness and outstanding staff. We really enjoyed the pool and appreciate the new playlist . In previous stays it was very loud and pounding music. Excellent improvement . We will be back! "

"Staff was amazing. please remember to show your gratitude. They will go out of their way to make your stay a pleasant experience. "

"Nichol was fanatic and so was our waiter by the pool Rico, I had medical issues they accommodated us with care."

"I love everything about this Hotel, very clean, very friendly for majority of the Days me and my friends were treated very good, the staff at the restaurants are very amazing especially Dalia on the main Buffet in the mornings, Manuel at the Asian restaurant at dinner! A young man Alvarez at the steak house, their service and attention to the detail! Thank you so much! The room was very clean each day! Except our last day at the Restaurant Krystal, the person at the door Omani or Amani I don’t even want to remember ! he give us very bad service we mention the situation to the manager at the lobby, but not much done, is like making a complaint so nobody will listen. What’s the point! Other than that it was very good! This is the 2nd time we comeback and we love it! "

"Clean room clean resort friendly staff pools and bar were great loved the food lots of variety...cant wait to go back"

"The staff is always amazing, we have returned every year."

"The entire stay was phenomenal Staff curtious n helpful Rooms immaculate "

"We had a great time. "

"All staff was bilingual, so helpful. "