Hotel was nice and rooms were clean, However was not quiet at all. People above us were so loud, it was actually unbelievable, the loudest I have ever heard in a hotel. This kept us up until about 4AM and then it started back up at 7AM. I called the front desk at 7AM that morning which was our checkout day, the guy stated that he was sorry and he would reach back out after he talked with the manager. I never heard back… Then During check out I was told that I look like a 5 year old by a women working the hotel desk so that was great. We were so rushed through the check out that I decided I would just call back in a couple hours to complain about my stay with the noise and nobody reaching back out to me. I was told that the manager Claudia stated that because I didn’t request a new room at 3am they will not be doing anything for me. There’s plenty of other good hotels in the area so I recommend those. Mall next door is nothing special and new fire station across the street will make it a noisy stay!