Front of property

Reviews of Hotel Ponce de Leon

2 out of 5
Hotel Ponce de Leon
1721 Ponce de Leon Blvd, Coral Gables, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 342 out of 645 reviews" "
Rating 8 - Good. 184 out of 645 reviews" "
Rating 6 - Okay. 61 out of 645 reviews" "
Rating 4 - Poor. 25 out of 645 reviews" "
Rating 2 - Terrible. 33 out of 645 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CLAUDIO, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located in the Gables.Lots of dining and things to do in the area.
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 23 May 2024
Thank you so much Claudio! We greatly appreciate your positive comment.

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A vintage style very cozy.nice Parking is a problem but is not a big deal since you can solve it easily in the neighborhood.
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 21 May 2024
Thank you so much Gabriel! We're happy you enjoyed the unique vintage style of our hotel. We hope you'll book with us again soon in the future.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great value.
Stayed 4 nights in May 2024
Response from Hotel Ponce de Leon on 21 May 2024
Thank you for the positive rating Heather! We are always making sure that our hotel stays as clean as possible to provide the best guest experience we can.

2/10 Terrible

Jessica

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel caused my family the most stressful night ever when they refused to check us in and then charged us for the room. Terrible service.
Stayed 2 nights in Feb 2024
Response from Hotel Ponce de Leon on 21 May 2024
Hello Jessica, we're disheartened to hear that your experience with us did not turn out as well as you would have hoped. Feel free to reach out to us to further explain what had occurred during your stay.

8/10 Good

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Hotel Ponce de Leon on 21 May 2024
Thank you for the positive rating Sherrie! If there were aspects of our hotel you felt that we could have improved on feel free to let us know as we take guest feedback very seriously.

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 21 May 2024
Thank you for the positive rating Arlene! We greatly appreciate you taking the time to leave us a review.

10/10 Excellent

CLAUDIO, MIAMI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very unique property in the heart of Coral Gables.Lots of dining and places to go.
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 14 May 2024
Thank you Claudio! Our hotel serves as a convenient location for those who may be looking to explore the nearby restaurants and stores.

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff great please
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 14 May 2024
Thank you so much Alfredo! We appreciate your positive comment about our employees!

8/10 Good

Dontae

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 14 May 2024
Thank you for the positive rating Dontae! We're always making sure to provide our guests with the best service possible.

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s just ok
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 14 May 2024
Thank you for the positive rating Karen! If you felt there were aspects we could have improved on feel free to let us know as guest feedback is very important to us.

10/10 Excellent

Elizabet

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure to stay for working reason before with a wonderful and confortable service so i comeback for a personal need on Mothers day i hope everyone in the building I know they are a nice family have a wonderful mothers day to!
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 14 May 2024
Thank you for the kind words Elizabet! We're happy to know our hotel served as the perfect location for you both times you had stayed. You are always more than welcome at our hotel!

8/10 Good

Jason

Travelled with family
Liked: Staff & service
Vintage hotel with a lot of charm and character centrally located to shopping and dining. Great for a one night stay, but the room size and lack of amenities are not conducive for a long term visit. The shower was the only real downside as it needed a new showerhead and there was mold on the bottom edges if the shower frame.
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 14 May 2024
Thank you for the positive rating Jason! Our hotel provides an affordable stay with ample amenities for those who are visiting the city of Coral Gables. We have taken your feedback regarding the shower into consideration and will look towards making possible improvements in the future.

10/10 Excellent

Thanyania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Friendly staff, Great location, would go back
Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 8 May 2024
Thank you Thanyania! We hope that our hotel becomes your designated place to stay if you are ever to visit Coral Gables again!

10/10 Excellent

Elizabet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are adorable they are comfy and warm in all the ways.
Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 7 May 2024
Thank you so much Elizabet! We greatly appreciate your kind words!

10/10 Excellent

Anahid

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Ponce de Leon on 6 May 2024
Thank you very much Anahid! We're glad to know you greatly enjoyed your stay with us at our hotel. We hope you'll book with us again soon!

6/10 Okay

chris

Travelled with partner
The bed was comfortable and the sheets so soft. However, there was no private parking. All street parking, some you had to pay.
Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 29 Apr 2024
Thank you for leaving us a review Chris. Our page indicates that we do not offer any form of in-site parking for guests.

10/10 Excellent

Patrick, Auburn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 29 Apr 2024
Thank you so much Patrick! We greatly appreciate you leaving us such a positive rating. We hope you'll book with us again soon!

10/10 Excellent

carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute property, well designed.
Stayed 2 nights in Apr 2024
Response from Hotel Ponce de Leon on 24 Apr 2024
Thank you so much Carolyn. Our hotel serves as a convenient and affordable place to stay for those who are looking to visit the city of Coral Gables.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt kmow what to expect, pleasantly surprised. Small room, but great bed and huge pillows. Very comfy. Easy in and out.
Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 21 Apr 2024
Thank you for leaving us a positive rating David! We're happy to know that you enjoyed the convenience and comfort that our hotel has to offer.

2/10 Terrible

Javier

Disliked: Staff & service, amenities, property conditions & facilities
The owners are Argentinian and treat customers pretty poorly, no front desk, they ask for a ring and take long time to answer, no bell person, the rooms have a chemical horrible smell, they answer no, to simple requests, customary at other hotels, I felt in Argentina with the poor customer service that is normal there, my recommendation seek for alternative hotels in the area, don't stay there, it's a waste. you even have to climb 3 floors of step stairs to get to your room, and the lamps don't work, this place is a No No, don't book it, there are other hotels that offer better experiences
Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 20 Apr 2024
Hello Javier, if someone is not present at the front desk when you arrive you may ring the bell and someone can come out to assist you. We are always making sure to keep our hotel to prevent any such foul odors from entering the room and ruining the guest experience.

10/10 Excellent

Charles, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and super quiet. Much better experience than any place on south beach
Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 17 Apr 2024
Thank you so much Charles! Our hotel exists as a more budget friendly option for those who may be wanting to visit Miami beach or any of the surrounding neighborhoods. Alongside that we maintain a quite and peaceful environment at our hotel to ensure the best possible guest experience.

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
Good location! Roaches in the room!!
Stayed 2 nights in Mar 2024
Response from Hotel Ponce de Leon on 17 Apr 2024
Thank you for leaving us a review Pamela. Rest assured that we are constantly fumigating the building to ensure that guests do not encounter any bugs during their stay.

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel, great price in a quiet street. Beautifully clean and nicely appointed. The room was very spacious and comfortable. All staff were pleasant and efficient. Walking distance to the Miracle Mile and public transportion available to other parts of the city. Coral Gables is self is an historic and interesting area to explore. Only downside, the ac unit, which was modern and very effective, sounded like a jet engine! I had it set on auto and everytime it came on overnight it woke me up! Front desk told they are working to update the units - hope so, would love to go back!
Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 15 Apr 2024
Thank you so much Kathryn! Our hotel is a unique relic of the city but also convenient and affordable hotel for those who are visiting the city of Coral Gables. We have heard your feedback regarding the AC units in our building and are looking towards making the appropriate changes to improve guest experience.

8/10 Good

Nityanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with the door key now always working smoothly. Otherwise perfect.
Stayed 2 nights in Apr 2024
Response from Hotel Ponce de Leon on 15 Apr 2024
Thank you for leaving us a good rating Nityanand! Rest assured our door locks and keys are working as intended.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and great inexpensive no frills option
Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 12 Apr 2024
Thank you so much Rachel! We're happy to know that you greatly enjoyed our hotel and the surrounding area. We hope you'll book with us again next time you visit Coral Gables!

2/10 Terrible

Jose

Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 4 May 2024
Hello Jose, we are disheartened to hear that you did not have a very enjoyable experience with us. We would appreciate if you could reach out to us and let us know what you did not enjoy and/or what you felt we could have done better.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient transportation, supermarkets and restaurants nearby, clean and tidy rooms, this price is worth it
Stayed 2 nights in Apr 2024
Response from Hotel Ponce de Leon on 10 Apr 2024
Thank you so much Ashley! Everything our hotel has to offer from our location and various amenities all come at an affordable rate for those who are travelling to the city of Coral Gables. We hope you'll book with us again soon!

8/10 Good

Jack

Stayed 1 night in Apr 2024
Response from Hotel Ponce de Leon on 8 Apr 2024
Thank you for leaving us a positive rating Jack! We're happy to know you found our hotel to be an enjoyable place to stay. If you felt there were aspects of our hotel we could have improved on feel free to let us know as we take guest feedback seriously.

8/10 Good

sue

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is very old wooden bldg. Creaky floors. No elevator. Very basic. Great neighborhood. Plenty of places to eat.
Stayed 1 night in Mar 2024
Response from Hotel Ponce de Leon on 1 Apr 2024
Thank you for the positive rating Sue! We're glad to know that you had an enjoyable experience during your stay with us at our hotel.

4/10 Poor

Talia, Saint Louis Park

Stayed 1 night in Mar 2024
Response from Hotel Ponce de Leon on 20 Apr 2024
Hello Talia, we understand that your stay with us may not have gone as well as you would have hoped. If you felt there were areas we were lacking in or could improve on feel free to let us know as we take guest feedback very seriously.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Marcela went above and beyond during our stay. The hotel was very comfortable and clean! I totally recommend it.
Stayed 1 night in Mar 2024
Response from Hotel Ponce de Leon on 31 Mar 2024
Thank you so much Carla! We're happy to know that you greatly enjoyed your stay with us. We hope you'll book with us again soon!

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Ponce de Leon on 29 Mar 2024
Thank you for leaving us a positive rating Nicole! Our hotel offers a comfortable and affordable stay for those who are visiting the city of Coral Gables.

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The decoration make it very unique and cozy. The location was very convenient.
Stayed 1 night in Mar 2024
Response from Hotel Ponce de Leon on 16 Mar 2024
Thank you so much Lorena! We're happy to know that you greatly enjoyed the unique vintage aesthetic of our hotel. We are conveniently located in a commercial are with numerous restaurants nearby to explore.

4/10 Poor

Ron

Business traveller
Disliked: Staff & service
Must to change materses Must see personal team of the hotel… Very short time they apear
Stayed 1 night in Mar 2024
Response from Hotel Ponce de Leon on 18 Mar 2024
Hello Ron, we would like to make it clear that there is always a staff member available at hotel to be able to assist our guests. We have taken your feedback about the mattresses into consideration and will look to see how we may remedy this for the future.

8/10 Good

David, Farmington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and polite staff, especially Maura. Good location. Older hotel with low water pressure. Be aware there is no elevator but that was not an issue for us
Stayed 2 nights in Mar 2024
Response from Hotel Ponce de Leon on 12 Mar 2024
Thank you for the positive rating David! We're happy to know that the assistance of our staff was to your liking. Our page does indicate that access to the upper floors is only available via stairs.

10/10 Excellent

Karen, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was in my budget to overnight before a cruise . The other hotels are just overpriced ! We got to check-in EARLY ! After a early morning flight we were exhausted. This property is historic and very old . Prepare to carry your bags up a flight of stairs . There is no elevator. Other , than that , Target , CVS is so close to purchase you sleeve of soda and wine or champagne for your crusie !
Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 5 Mar 2024
Thank you so much Karen! Our hotel aims to provide an affordable and convenient stay for those who are travelling in the city of Coral Gables. Our page does indicate that access to the upper floors is only possible via stairs. This is due to the fact that the overall structure of the hotel has remained the same.

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Mar 2024
Response from Hotel Ponce de Leon on 5 Mar 2024
Thank you for the positive rating Maria! Our hotel is conveniently located near various points of interest in the city of Coral Gables.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great priced excellent hotel
Stayed 1 night in Mar 2024
Response from Hotel Ponce de Leon on 5 Mar 2024
Thank you so much Daniel! Our hotel provides a convenient and affordable to stay for those who may be looking to explore the city of Coral Gables.

10/10 Excellent

Deborah

Stayed 1 night in Mar 2024
Response from Hotel Ponce de Leon on 25 Mar 2024
Thank you so much Deborah! We're happy to see that you think very highly of our hotel. We hope you'll book with us again soon in the future!

10/10 Excellent

Bonnie

Very cute room
Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 3 Mar 2024
Thank you so much Bonnie! We're happy to know that you enjoyed the unique vintage look of our hotel.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and small. Great for a one night when we go on cruise. Walk a couple blocks and a great restaurant. They don’t have an elevator- it’s ok
Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 24 Feb 2024
Thank you so much for the positive rating Kim! We're happy to know that you greatly enjoyed your stay with us at our hotel. The building's overall structure has been maintained to preserve the unique look of the hotel. This does mean that an elevator is not available but our page does state that access to the upper floors is only possible via stairs.

8/10 Good

Angelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area with a lot of upscale restaurants within walking distance from the hotel. The hotel was no frills, but clean and comfortable.
Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 23 Feb 2024
Thank you very much Angelyn! We're happy to know that you enjoyed the location of our hotel. We have taken your feedback into consideration and will look to making further improvements to the hotel moving forward.

8/10 Good

Ross

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Hotel Ponce de Leon on 23 Feb 2024
Thank you for leaving us a positive rating Ross! We're glad to know that your stay with us was an enjoyable one overall. If you felt there were aspects that we could improve on feel free to let us know as guest feedback is important to us.

10/10 Excellent

Patricia

Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 22 Feb 2024
Thank you so much Patricia! We're overjoyed to know that you had a wonderful experience with us. Our hotel provides an affordable convenient stay for those who are visiting or travelling in the city of Coral Gables for an affordable price.Sincerely,

10/10 Excellent

Jorge E.

Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 20 Mar 2024
Thank you so much Jorge! We're happy to know that you had an excellent experience with us at our hotel. We hope you'll book with us again soon.

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the help from the staff! He carried our bags upstairs!
Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 19 Feb 2024
Thank you Angela! Our staff is always willing to assist guests however possible.Best regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Ponce de Leon on 19 Feb 2024
Thank you so much Andrew! We greatly appreciate you leaving our such a positive rating. We hope you'll book with us again soon!

6/10 Okay

Robert Dibble

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are not accurate. The room is a hole in the wall. We slept in our clothes on top of the covers. It sounded like the people above us were about to step through the floor/ceiling at any moment. We had a great view of the street but the noise was not worth the view. One other thing I may have missed was there is no elevator. Had to carry two 50lb suitcases up the stairs. This place met our needs for a bed for the night but would never come back. One other positive, it is walking distance (10 minutes or less) to several nice eateries and bars. The area felt safe to walk at night.
Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 17 Feb 2024
Hello Robert, we're very sorry that your stay with us may not have been as well as you'd hope. Please keep in mind that due to the structure of the building access to the upper floors is only possible via stairs and as such this is indicated on our page. Due to the location as well it's possible that there may be a lot of noise coming from the streets. Due to the inconvenience you had we did not deduct anything from your security deposit for the towels that were stained with ink during your stay.Sincerely

8/10 Good

William

Travelled with family, Business traveller
Liked: Cleanliness
This is a reasonably priced old hotel in a very desirable location in downtown Coral Gables. It has been updated to acceptable levels. For our one-night stay it served us well.
Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 16 Feb 2024
Thank you William! We have done our best to maintain the hotel as well as make improvements throughout the years to provide the best guest experience possible.

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort & Value in Coral Gables
A comfortable, best priced, European flavor hotel in Coral Gables. Nothing fancy, but a large, very clean room with to beds and plenty of open space at a very good price.
Stayed 1 night in Feb 2024
Response from Hotel Ponce de Leon on 16 Feb 2024
Thank you very much Robert! Our hotel has a unique vintage aesthetic reflective of the Spanish influence in the city of Coral Gables. We hope you'll book with us again soon!