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Reviews of Hotel Termes Montbrio

4 out of 5
Hotel Termes Montbrio
Carrer Nou, 38, Carretera T310 Km 10.5, Montbrio del Camp

Reviews

7.8

Good

Rating 10 - Excellent. 65 out of 223 reviews" "
Rating 8 - Good. 90 out of 223 reviews" "
Rating 6 - Okay. 42 out of 223 reviews" "
Rating 4 - Poor. 20 out of 223 reviews" "
Rating 2 - Terrible. 6 out of 223 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Departamento de atención al cliente on 1 Jul 2023
Muchas gracias por la valoración

8/10 Good

Christophe

Travelled with family
Liked: Staff & service, property conditions & facilities
Ok but not a 4 star hotel
It is an old 4 stars hotel... Need some renovations. Air conditioning didn't work properly, not enough soundproof, on the first night the hotel had organised a party next to the swimming pool & our room was on that side, we couldn't sleep until the music stopped at 2:30am !!! Breakfast was very complete, lots of choice, ok for the price (12€/person). Free on site big parking
Stayed 2 nights in Aug 2022

2/10 Terrible

Jo

Stayed 1 night in Aug 2022

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big spacious hotel, lovely outdoor ares, pool, gardens, room had balcony😊 good food.
Stayed 4 nights in May 2019
Response from Olga K Revenue manager on 1 Jun 2019
First of all, we would like to thank you for your confidence in choosing us for your stay and to thank you for having spent some time sharing with us your opinión. We hope to see you soon in our Hotel. Warm Greetings,

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2018
Response from Meri G on 29 Jun 2018
Apreciado cliente Gracias por dejar su valoración en Expedia. Reciba un cordial saludo

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Big hotel - souless
Very large . Very empty. Could be lovely and maybe it is with more people there and when the outdoor pool etc are operating . Shower and bath did not work correctly. Smoke alarm is in the middle of the bedroom so flashes in your eyes all night. Thermal pools good but you pay extra for them.
Stayed 4 nights in Apr 2018
Response from C.Capdevila - Revenue Manager on 9 Apr 2018
Dear customer, we regret not having met your expectations. We look forward to welcoming you again in the future and improving your experience. Greetings and see you soon.

8/10 Good

Anne, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa hotel close to the beach and wine area
Very pleasant stay during Easter days although everywhere else was crowded. Hotel was also fully booked but everything worked well, no major queues anywhere. Breakfast was a bit busy, otherwise really enjoyed the quiet break and thermal spas.
Stayed 2 nights in Mar 2018
Response from C. Capdevila - Revenue Manager on 9 Apr 2018
Thank you Mme. Anne for your comment and rating. We will be glad to receive you again in the future. Best regards.

6/10 Okay

Verified traveller

I WOULD SAY THIS WAS A BEAUTIFUL HOTEL ONCE
Reception area was nice only half of water feature working. The room was comfortable with lots of space. no coffee/tea in room. Bed sheets were not changed when asked to, as I had bug bites. the main spa was closed and no towels left in small spa when requested. Gym equipment outdated and useless. breakfast was ok, coffee from vending machine-not so good. the glass screens.on balcony rattled all night due to winds. the grounds would have been nice if maintained. As a business traveller this was not the best - maybe for a romantic getaway. but needs a lot of work/money in bringing it back to a 4-star hotel which I am accustomed to.
Response from C. Capdevila - Revenue Manager on 31 Mar 2018
Dear customer, we regret not having met your expectations. We take note of all your observations that will help us improve. We hope to receive you in more occasions in the future. Greetings and see you soon.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from C. Capdevila - Guests Relations on 1 Mar 2018
Thank you Mr. Colin for your rating. We hope to receive you soon. Regards.

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
Breakfast walk was the only minus to the stay
Stayed 1 night in Aug 2017

10/10 Excellent

Edna, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel away from the hustle and bustle
we loved this hotel the ambiance the food, the extensive gardens, aquatonic pool and spa it was really nice to be in the Catalan part of Spain and although there were not many English speaking people we managed as all the staff were hard working and there to look after their guests and always made the effort to understand There were English speaking receptionists who were excellent and they had the menu translated into English Esther was very helpful We hope to return sometime to this hotel
Stayed 7 nights in Jul 2017
Response from Public relations on 29 Jul 2017
Many thanks Edna for your comment and rating. We hope to see you again soon. Best regards.

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities
The hotel is older than the pictures show, everything looks as if it has been done 20 years ago (or longer) and it`s mainly focussed on older Spanish clientèle. If you like to go down memory lane, this is the place to book but for us it was a mediocre experience
Stayed 1 night in Jul 2017
Dear Simon, we regret not having met your expectations. We are currently carrying out work to improve and update both public areas and rooms, to suit the tastes and needs of our customers. We hope that on another occasion you can visit us again and you can check it. Greetings and see you soon.

8/10 Good

Katelyn, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our honeymoon visit to Hotel Termes Montbrio
The staff was kind and helpful with most things. They spoke many different languages so we were able to communicate if not in English than Spanish. The hotel and grounds are lovely and very well-kept. We didn't make use of the spa, but I saw that this was a main feature of the hotel. Breakfast buffet was lovely and very comprehensive to both the local and international taste. I would suggest going early to breakfast as it gets a little crazy closer to closing time. Two downsides: The wifi was spotty at best, and there is nothing to do outside the hotel within walking distance. The surroundings are lovely, and we drove to all the places we wanted to visit, so it wasn't a huge issue. But something to keep in mind. The quality of service is good. Everyone is willing to help if you ask. We came during the busy season, though, so you could still find yourself sitting at the bar for 10 minutes before being served.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
They put an ash tray in the room but said it was for decoration and smoking was not allowed. It was also in the middle of nowhere. Also outdoor pool had no water in it.

2/10 Terrible

Zachary, San Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old & Outdated, Felt like a seniors facility.
This Hotel looked great and was recommended by Hotels.com. However upon arrival the hotel was not as it seemed. I almost think this hotel was a seniors home converted to a hotel. The rooms are very outdated and basic. Cleanliness of the rooms was OK, not great.Like staying in your grandmas spare room. The outdoor pool was closed. The indoor pool is part of the spa and is 100 euros more. The only people at the hotel were seniors 70+. Hotel is located in the middle of nowhere, you will need to drive 15min into town. My wife and I decided not to stay at the hotel after looking at the room and walking around the property. The management was very nice, and agreed to cancel our reservation for the additional nights. I lost the one night $130 euros, kinda sucks :( I would not recommend this hotel.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, but stay was too short!
Our stay was much too short... less than a day. Unfortunately, we couldn't find the place because google maps directed us to a back entrance from within the small town of Montbrio. We were able to contact the hotel's concierge/front desk who helped us find our way. Excellent staff who also assisted with a few other items during our short stay. Would love to have stayed at this place for a few days...

10/10 Excellent

Joanne, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing SPA
We stayed in this hotel as an overnight stop whilst making our way back to the UK. I wished we would have stayed another couple of nights! The hotel was fantastic, clean, very helpful staff who spoke good English and an amazing SPA. Although we paid extra for the SPA afternoon it did allow our 7yr old to use the facility and we all had a great time trying out the different pool treatments. Ample parking and offered to keep my mountain bike in a safe place overnight which I didn't think was required as it's in a very quiet village and has security on the main drive. Not sure if I really want this little gem of a place to become any more popular, but I highly recommend it (and it's only 30 mins from Barcelona)

10/10 Excellent

Julian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families or couples
The hotel was lovely - a real oasis of calm! The room was lovely, the staff very friendly and helpful and the facilities were fantastic.

6/10 Okay

N, Ireland

Liked: Cleanliness, room comfort
Disliked: Staff & service
Language barrier issues and overpriced spa treatments
Nice hotel however was more outdated than expected from the photos. Spa treatments are very overpriced - couldnt find list of treatments online before we got there or a direct contact number for the hotel to ask. The spa itself was nice although not very luxourious. We had a lot of trouble in the restaurant - the menu translation to English is appalling. It was difficult to know what you were ordering and didnt get what we thought we ordered. We also had some problems with ordering as the staff hadnt got great English. The menu is the same for lunch and dinner. Hotel room was nice and clean. There is nothing in the town - no restaurants were open and you would need to drive to Cambrils instead for restaurants/nightlife. Overall hotel was fine for one night but I wouldnt recommend it.

6/10 Okay

Nadine

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Departamento de atención al cliente on 5 Apr 2024
Lamentamo su valoración. Seguiremos trabajando para mejorarla.

10/10 Excellent

Alejandro

Liked: Amenities
Excelente
Stayed 1 night in Feb 2024
Response from Departamento de atención al cliente on 31 Mar 2024
Lamentamos su valoración. Seguiremos trabajando para mejorar la experiencia de todos nuestros clientes.

6/10 Okay

Miguel

Liked: Cleanliness
Disliked: Staff & service
Du potentiel mais une grosse déception
Hôtel à potentiel mais service moyen (attente pour le check-in inacceptable), des odeurs d’égout dans la chambre, un petit-déjeuner qui ne commence qu’à 8h et des tas de choses manquantes au petit-déjeuner (dont des yaourts!). Bref un 4 étoiles qui ne les vaut pas. Dommage.
Stayed 1 night in Dec 2023

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Habitación calurosa y ruidosa,de tráfico, cama inc
Stayed 2 nights in Dec 2023

6/10 Okay

Petra

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien casi perfecto excepto el restaurante pedimos un arroz de bogavante estaba incomestible lo dejemos casi sin probar y el servicio miy lento el desayuno de 10
Stayed 1 night in Nov 2023

10/10 Excellent

Gabriele

Stayed 1 night in Nov 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Johannes

Liked: Staff & service, room comfort
A good experience
An overall good experience! With the beautiful garden and the interior of the lobby it really feels like you landed just in the right place. However the cleaning could have been a bit better. The spa was also really nice, but enforced more strict rules than other spas regarding cleanliness and what you could do! We had to use bathing hats and was not allowed to bring anything to the pools such as phone or valuables. But in general the pool area and the sauna was really good. It’s good for a quick relaxing time. The spa is only open on weekends from 10:00-14:00 and 16:00-20:00.
Stayed 3 nights in Nov 2023

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Mayte

Liked: Cleanliness
Desayuno 30 € poquísimas cosas
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

MERCE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Noelia

Liked: Cleanliness, amenities, property conditions & facilities
Ambas almohadas de la habitación estaban totalmente deshechas. Escaso buffet para un sábado noche. Poca variedad.
Stayed 2 nights in Sep 2023

8/10 Good

Laia

Stayed 2 nights in Sep 2023

8/10 Good

Hassan

Liked: Cleanliness, staff & service, room comfort
Todo muy bien. Pero olía mal en los pasillos. Es muy viejo el hotel las alfombras de los pasillos. Y en algunos pasillos olía a alcantarilla. El spa muy bien
Stayed 2 nights in Sep 2023

6/10 Okay

Alfredo

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

lucas

Stayed 3 nights in Aug 2023

10/10 Excellent

Michel

Stayed 1 night in Aug 2023

8/10 Good

Elizabeth

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El lugar es hermoso aunque creo que le falta mantenimiento en las instalaciones ya que están un poco descuidadas Por ejemplo los baños y las alfombras
Stayed 1 night in Aug 2023

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un super moment, la suite était géniale. Un lit type futon avec bain jacuzzi. L’endroit est très bien, propre et très relaxant.
Stayed 1 night in Aug 2023

8/10 Good

M Concepción

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Mitigée
Ensemble satisfaisant mais piscine un peu petite en cette periode les transats sont vite pris d'assaut. Bar fantome au bord de la piscine il faut aller commander au bar interieur c'est dommage. La literie c'etait pas le top niveau confort, baie vitré de la baignoire pas assez grande donc de leau partout apres chaque douche. Pour un hotel**** il faudrait au moins une cafetière dans les chambres. L'absence d'une brosse wc est déplorable. Le futon dans la chambre de mes filles qui fesait office de 3eme lit pas confortable du tout ma fille était pressée de retrouver son lit. Restaurant au top et au niveau d'un hotel*** pour le reste l'hôtel ne merite pas 4 etoiles.
Stayed 14 nights in Aug 2023

8/10 Good

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Eddy

Stayed 6 nights in Aug 2023

10/10 Excellent

Thomas

Stayed 1 night in Aug 2023

10/10 Excellent

Salvador

Stayed 1 night in Aug 2023

10/10 Excellent

M Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correcto
Stayed 1 night in Aug 2023

4/10 Poor

Jenny

Stayed 1 night in Aug 2023

8/10 Good

Nina

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023