Guadalajara Hotel Guide - Monumento a los Ninos Heroes hotels in Guadalajara, Mexico.

"El mejor hotel! Es un ambiente familiar y seguro. Todo queda cerca, el personal muy atento. En el restaurante la comida muy rica! Muchas gracias por eso siempre volvemos!"

"Great customer service. Front desk personal was helpful. Hotel was super clean. I saw a need for new towels."

"Good "

"I loved my spacious, modern, and comfortable room. The breakfast buffet was wonderful with a wide variety of food and drink. "

"El Hotel limpio, bonito el personal muy amable lo único que no me gustó fue el piso que nos dieron la habitación porque en la aplicación lo promocionan como con vistas ala ciudad y muestran los cuartos con un gran ventanal para las vistas y no es así nos tocó en el 1er piso asi qué lo único que se veía era el estacionamiento y la verdad me decepcionó primera y última vez que me hisoedo allí."

"Clean, spacious room and helpful staff! Only negative was no refrigerator in the room"

"The staff was very friendly and helpful "

"My stay was unfortunately impacted by several service issues. Upon arrival, the front desk was unable to locate my reservation, resulting in a delay of approximately 40 minutes before I could access a room. When I was finally given a room and entered, I discovered it had not been properly serviced—the bed was unmade and there were dirty towels left in the bathroom sink. After contacting the front desk, I was relocated; however, the replacement room was of noticeably lower quality than what I had originally reserved. Additionally, on my second night, I left the “cleaning requested” sign on my door. When I returned late that evening, around 10:00 p.m., housekeeping was only then arriving to service the room, which was not ideal. Overall, while I had hoped for a more comfortable and seamless experience, these issues significantly affected my stay."

"Everything was great! The service, the restaurant and bars were top notch!"