Madrid Hotel Guide - Monumento al General Vara de Rey y Héroes del Caney hotels in Madrid, Spain.

"excelent service and food "

"Well........this place was just "ok" with us. I don't want to bash them but walking in from the street was a bit underwhelming. The ground floor colors and appointments were kind of dreary. It did not make you feel happpy booking your next several days in Madrid there. Brighten this place up! Breakfast offerings were not so good. I will focus on the fresh fruit that did not look fresh. Not appealing at all. The staff were all helpful and friendly. Hope this info helps you."

"It was ok "

"We will remember most the bar and the staff (very, very king and happy). Sorry but hotel was average, to be fair we missed read that it was a hostel, ideal for ‘back packers’, bit focusing in the positive; great walking distance location for many attractions, markets, metro and atocha train station"

"The room was beautiful and very clean. The only issue I had was with the washing machine which wasn’t working. I reported it to the staff and they took care of it immediately!"

"The previous occupant smoked in the room and all the hotel did was spray perfume to mask the smell and the cigarette smell became evident at night when the perfume smell wore off. I also found cigarette butts near and outside the window and took photos as evidence. Upon check out, the reception staff did not offer any discounts or even an apology. The plus side is that the guy at check in and the breakfast lady were very friendly and helpful. "

"A great boutique hotel with a great breakfast and room service"

"Front desk gentleman was very helpful. Clean and spacious room, it’s really a central location and metro near by. "

"The Gran Vía location has charm, and the price looks appealing. Unfortunately, that’s where the positives end. We weren’t told at or before check-in about a €10 cash-only deposit for the fan remote — no air conditioning, just a fan. Arriving late with no cash meant a sweaty first night and an ATM hunt the next morning. Three bathrooms on our floor: one had no toilet, one had an unusable shower, and the third had a broken shower. None had hooks or shelves. The building has a single lift, which was in use by housekeeping for much of our stay — we were on the eighth floor. The room has frosted glass doors onto the hallway, so light and noise pour in constantly. On our last night, a neighbour’s room light was left on until 3AM. The windows onto Gran Vía look great but offer no sound insulation, and with no AC, sleeping through a warm Madrid night is genuinely difficult. Cheap, yes. Worth it? Not for us."