Family Triple Room, Sea View
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Reviews of The Auckland Hotel

2 out of 5
The Auckland Hotel
312-5 Marine Road, Central Promenade, Morecambe, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 163 reviews" "
Rating 8 - Good. 55 out of 163 reviews" "
Rating 6 - Okay. 18 out of 163 reviews" "
Rating 4 - Poor. 3 out of 163 reviews" "
Rating 2 - Terrible. 3 out of 163 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mr A D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up the blues
We had a lovely clean room at the back staff lovely, i had a lovely gluten free breakfast, if i have a little twine i was cold through the night but my husband was comfortable and it was the coldest weekend this year, We will stay again ,thank you all xs
Stayed 1 night in Dec 2023

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2023

10/10 Excellent

ANTHONY

Stayed 1 night in Nov 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with lovely staff
Stayed 1 night in Oct 2023

10/10 Excellent

Wendy

Travelled with partner
A beautiful, clean, warm, homely, welcoming hotel. Fantastic breakfast ,variety of choices. The location was ideal as we had a christening, close to the parish church and situated in front of the promenade, will definitely be visiting again.
Stayed 1 night in Oct 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Andrew

Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a comfortable spot from which to tour morecambe bay. Not deluxe but comfortable with a great view of the bay.
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely very clean, staff very helpful, easy to get to centre from where the hotel is there's 2 small car parks at the back of the hotel if no spaces there is a big car park directly across the road with very good rates
Stayed 2 nights in Sep 2023

10/10 Excellent

robert leslie

Stayed 2 nights in Aug 2023

10/10 Excellent

Norman C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quite other than the noisy seagulls.😊
Stayed 1 night in Aug 2023

10/10 Excellent

TA

Stayed 1 night in Aug 2023

8/10 Good

Gabriela

Stayed 1 night in Aug 2023

10/10 Excellent

Rhianna

Stayed 1 night in Aug 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with beautiful views of Morecambe bay, all rooms appeared easily accessible, my room was clean and airy, the hotel is within good walking distance to Morecambe town center and major bus routes. Staff were all pleasant and friendly, the Auckland has a nice lounge and bar with a good choice of drinks and entertainment, if anything the only thing I would have liked would have been more televisions in the lounge and live sports shown on tv. Overall I recommend this hotel and will stay again.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Gavin

Stayed 1 night in Jul 2023

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was suitable for what i needed. Staff were very helpful, from when we arrived till the time we left, Room was clean and tidy. Could have done with a view, instead of a brick wall with windows, but beggars can't be choosers. Hahaha
Stayed 1 night in Jun 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Hotel - will be back!
Had a great stay, staff were so friendly and helpful. We will definitely be back!
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Anthony

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely brilliant the staff, Julie, Ian, Chris, Lisa and everyone else they are all a credit to the hotel
Stayed 3 nights in May 2023

8/10 Good

Kath

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The view out of the window. (Back of the hotel ) also the plaster over the window fell down when we closed the curtains .but to be fair we were offered another room and the night porter cleaned it up
Stayed 1 night in Apr 2023

6/10 Okay

Helene, Anstead

Stayed 1 night in Mar 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, clean, friendly staff, free easy local parking and an amazing view across the street!
Response from Laura on 12 Dec 2022
Thank you so much for your lovely review. We are glad you enjoyed your stay with us and hope to see you again in the future.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff. Sea view. Warm room. Much better than the Strathmore hotel nearby where I had one of my worst hotel experiences this summer
Stayed 2 nights in Nov 2022
Response from Laura on 29 Nov 2022
Thank you for your review, we are glad you had a lovely stay with us.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Very friendly, helpful staff. Nice breakfast. Amazing views. Room was very small though.
Stayed 1 night in Nov 2022
Response from Laura on 29 Nov 2022
Thank you for your review, we are glad you had a lovely stay with us.

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyable
It was lovely and we thoroughly enjoyed it. Our room overlooked the sea and was really pleasant, and you have such a good receptionist/bar chap who was so willing and obliging with anything we asked, as were all your staff.
View from room
Stayed 2 nights in Sep 2022

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very clean, good food and staff were really helpful. Location is excellent.
Stayed 2 nights in Sep 2022
Response from Laura on 16 Sept 2022
Thank you so much for your review, we are glad you enjoyed your stay.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Laura on 11 Sept 2022
Thank you for your great score!

8/10 Good

Gordon

Stayed 1 night in Aug 2022
Response from Laura on 11 Sept 2022
Thank you for your good score!

10/10 Excellent

Pauline

Stayed 1 night in Aug 2022
Response from Laura on 11 Sept 2022
Thank you for your great score!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Laura on 11 Sept 2022
Thank you for your great score!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Laura on 11 Sept 2022
Thank you for your great score!

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quite expensive
A family run friendly hotel but a bit run down. Creaky floorboards but that may be because of the age of the property and an extremely creaky bed.
Stayed 1 night in Aug 2022
Response from Laura on 11 Sept 2022
Thank you for your review, we are sorry you found us a bit run down. We completely disagree as we are constantly renovating and doing the best we can.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Laura on 11 Sept 2022
Thank you for your great score!

4/10 Poor

R

Disliked: Staff & service, property conditions & facilities, room comfort
Dont ask for dinner
Paid premium price (£122) for what turned out to be a pokey twin bedded bedroom. i requesyed a double with sea views but was informed the day before that i would have a twin room. Person who checked us in could have smiled, it was though we had been an inconvenience. We went for a walk and decided to have a meal in the restaurant. At 5pm we asked if we could book a table and was told that the rssraurant was fully booked. Inwasnt even asked what time in the first onstance, just we are fully booked. We went out for a meal at 6 and tue restaurant was empty. When we returned at half 7 there were about 20 people inthe restaurant. Went down for a drink at the bar at 9 and still no more than 30 people. This is a 52 room hotel so should be able to cope with more than 30 in the restaurant. As a guest of the hotel you would think that they would be more accomodating. They redeemed themselves slightly in the morning as breakfast was good. Typical coach tour hotel in Gods waiting room. Wont be going back.
Stayed 1 night in Aug 2022
Response from Laura on 14 Aug 2022
Hello, we are sorry you did not enjoy your stay with us. Unfortunately you booked our last sea view room and it was a twin. Our restaurant was fully booked that night as we had a private wedding anniversary (it was round the corner in the restaurant which is why you may not have seen it when you peeked in). We only had 1 chef on so 60 people were the maximum he could cater for - 40 private party and 20 individuals like yourselves. I think it is a good idea you do not return, we don't appreciate your comments about our customers.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay
It's exactly what I was looking for. Somewhere to get my head down. Clean and a very comfortable bed. My only gripe was the power of the shower! It didn't have any!
Stayed 2 nights in Aug 2022
Response from Laura on 11 Sept 2022
We are glad you enjoyed your stay and we are sorry you found a problem with the shower.

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Laura on 31 Jul 2022
Thank you for your kind score!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Chloe on 23 Jul 2022
Thank you for your score. We hope to see you again in the future.

10/10 Excellent

Mavis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing was too much trouble. Staff were pleasant rooms were very clean. We enjoyed our stay very much and would come back again.
Stayed 1 night in Jul 2022
Response from Chloe on 23 Jul 2022
Thank you for your lovely review. I will pass your comments on to our team. We hope to see you again in the future.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy & a good stay
I had a room with a view which was lovely. It was a comfortable bed in a very small room that was to be used for sleeping. For a one night stay, it was a great location for an introduction to the town. Staff was friendly.
Stayed 1 night in Jun 2022
Response from Chloe on 23 Jul 2022
Thank you for your lovely review. We hope to see you again.

10/10 Excellent

Lee

Stayed 1 night in Jun 2022