Moreno Valley Hotel Guide - Wedding Hotels in Moreno Valley, Riverside

"Excellent staff from the front desk to the restaurant!"

"The check-in staff was aloof. He was very disturbed that I tried to find a lower price on Expedia. His attitude was he would rather be anywhere but helping me. But when a pretty young lady came in, he was all smilesand very helpful. Normally, I would not be so put off by a staff member's behavior, but this young man was more than discourteous. He needs some training in good old hotel customer service, no matter the customer. I even tried to joke around with the young man. He wasn't having it. We won't be coming back."

"Historic charm! This hotel has a level of charm that newer hotels don't. The lobby and other public areas are beautiful. The pool is just right. The staff is nice (but beware that valet can be a longer wait than you want). Note this reservation was for a basic room. And, the room was very basic. The bathroom is outdated - the fixtures in the shower are probably from the 1970's. Maybe a deluxe room has more updates."

"Safe surrounding area, very clean, staff very nice, room was spectacularly clean, comfy bed/pillows, lots of space, whole kitchen with dishwasher/stovetop/glass & dishware/full size fridge & automatic ice maker. Exceeded my expectations! Also appreciate the elevator as I have mobility issues"

"The layout of the hotel itself is cute, tons of stairs & 1 elevator was out of order. The cleanliness was good for the most part. The restrooms are VERY small. The only problem was the metal/aluminum bed frame. My Honey & I kept slamming our toes into the bed frame and it was loud. Overall would stay again."

"receptionest destiny extremely rude was on her phone. not rude to just me but another customer. gave me a room where ac didnt work was move to another room a smoking room where even the smoke detectors had bags covering them. wont stay here again after 7vyears this was our go to spot"

"Clean rooms very comfy"

"Our weekend stay was perfect! It was quiet and staff members from front desk to maids were very sweet. Everything was clean and our room had the perfect amenities. Comfortable bed and shower was perfect. Thank you Hyatt we will be back "