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Reviews of Eshott Hall

4 out of 5
Eshott Hall
Eshott Hall, Morpeth, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 242 reviews" "
Rating 8 - Good. 70 out of 242 reviews" "
Rating 6 - Okay. 18 out of 242 reviews" "
Rating 4 - Poor. 6 out of 242 reviews" "
Rating 2 - Terrible. 3 out of 242 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a rural environment. Everything we had hoped for to make our stay truly memorable
Stayed 3 nights in May 2024

2/10 Terrible

Charlotte

Travelled with partner
Disliked: Amenities, property conditions & facilities
We didn't even stay because our room was that filthy… we booked another hotel and left! The room was COVERED in dust, cobwebs, spiders and flies. Right next to your head where you would sleep… The carpet was dirty, walls all marked up, awful lumpy bed and room decor/furniturefrom the early 1900’s. Disgusting conditions for a ‘4*’ hotel.. Cleaner conditions at a hostel.
Stayed 1 night in Jan 2024

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We recently returned to Eshott Hall for the fifth time as part of our honeymoon, only to find a noticeable decline in the hotel's overall condition. The original room, a familiar choice for us, was dishearteningly thick with dust, featured hairs in the bath, stains on chairs, and dirty carpets. The subsequent room in the main house wasn't any better, with dust, curly hairs in the sink and bath, dusty bed frames, lumpy mattresses, and more dirty carpets. It's evident that maintenance has been neglected over the past 18 months, both in the rooms and throughout the hotel's internal and external spaces. There was a lack of apology initially, but we hope to hear from the General Manager soon. Regrettably, this experience has led us to decide against returning to Eshott Hall. It's disappointing to witness a decline in quality and pride in a place we once held in high regard. On a positive note, we were able to secure a last-minute booking at Matfen Hall, saving our honeymoon from further disappointment.
Stayed 1 night in Jan 2024

10/10 Excellent

B

Stayed 1 night in Dec 2023

10/10 Excellent

a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Dean

Liked: Staff & service, property conditions & facilities
Very tranquil and quiet, staff very helpful, lovely place.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommended stylish stay
Absolutely delightful stay. Stunning property oozing style & character . Gorgeous. Very comfortable room & beautiful bathroom with gorgeous amenities.
Stayed 1 night in Nov 2023

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Morpeth
We was greeted very well on arrival, the room was ready for us too. The staff were very friendly and efficient. The Hotel was in great condition with our room very spacious. Overall a really nice stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning period property in a quiet location . Excellent food and service . Well appointed rooms in the main house
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm .
Found the hotel and staff very welcoming . The room clean and both the Breakfast and Dinner excellent .one of the rare dining rooms which provided a appetiser prior to the meal Well done 👍
Stayed 3 nights in Sep 2023

8/10 Good

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Great setting, great room and fabulous breakfast
Stayed 1 night in Sep 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel but poor in other respects
We were disappointed by both the quality and cost of dinner. The main course and desert were at best average and expensive and the wine (£12.50 per 250ml glass) outrageously expensive by comparison with other hotels of similar quality and only reached after three reminders and after we had finished our entrées. In the morning, we were unable to chec out early until the manager arrived at 9.00am which was unhelpful ahead of a long journey. The hotel itself is lovely and the staff pleasant however. The above complaints could easily be rectified.
Stayed 1 night in Jun 2023

10/10 Excellent

Rodney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rural location. Relaxing atmosphere. Pleasant friendly staff with good interpersonal skills.
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

8/10 Good

KONSTANTINOS

Liked: Property conditions & facilities, room comfort
Beautiful building and gardens.
The staff is great, the building and its surroundings are absolutely beautiful and we had a great time there. Our only complaint would be that the room could be maintained a bit better (i.e. the curtains in the bathroom were falling apart due to their age), and more attention to details in the cleanliness of the room.
Stayed 2 nights in May 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely and clean, the food was amazing and the staff were so helpful and friendly, we will definitely be returning.
Stayed 1 night in May 2023

10/10 Excellent

Charlotte

Stayed 2 nights in May 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay to explore the North East, beautiful grounds, vintage furniture and opulent style.
Stayed 2 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

nicola

Liked: Cleanliness, property conditions & facilities, room comfort
A little slice of quiet.
Gorgeous place, beautifully presented and well run. Quiet and well kept property, perfect for a romantic break.
Stayed 1 night in Nov 2022

10/10 Excellent

A M

Stayed 1 night in Oct 2022

4/10 Poor

BEATRICE

Disliked: Cleanliness, property conditions & facilities, room comfort
2 Stars
The hotel is in a very poor condition. The grounds are vast and gardens well kept, however the property needs urgent refurbishment. Everything is broken in the room and there is an general untidness. The rooms are mir fitted to the customers needs, everything is broken, poor workmanship, craked walls and ceiling, sockets positin under furniture etc. The staff were pleasantcenough hoeever needs training. Breakfast prettg poor, hygiene a lot to be desired hardly a 2 and a galf stars coukd be awarded. Pricess are very high i paid as for a 5 stars hotel. Unfortunately we will not return.
Stayed 2 nights in Aug 2022

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rating from us if the path was usable then A+
Wonderfull place lovely reception staff and manger. Shame the grounds are in need of work so you can enjoy the estate there is a nature walk around the estate but its not possible to do because of fallen trees and overgrown foliage on the path
Stayed 1 night in Jul 2022

10/10 Excellent

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a super couple of days lovely place pleasant staff will definitely go again
Stayed 2 nights in Jul 2022

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort
A Disappointing Stay at Eshott Hall
We were relegated to the "Grange" property some distance away from the Hall itself. Fortunately we had a very busy schedule and did not spend too much time at the hotel because the room was disappointing. The carpet was covered in marks, where, presumably, things had been spilled. The bin was not emptied during the second day. The glasses were not cleaned. There was nowhere in the bathroom to put shaving gear etc. I left mine on the floor. Although the other guests were not noisy, their comings and goinjgs were clearly audible. The TV was a relic of a bygone age.
Stayed 2 nights in Jun 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old house but we were in an adjacent stable block which had been converted last year. Fabulous room with large bathroom with roll top bath and walk-in shower. Gravelled courtyard hard to drag heavy suitcases across. A previous inmate had stolen the luggage stand.
Stayed 1 night in Sep 2021

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You must stay super Hotel wonderful location fab service & staff Will return on our next road trip Louise & Richie
Stayed 1 night in Aug 2021

8/10 Good

David

Stayed 2 nights in Jul 2021

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a couple of problems but the management are very efficient and sorted so very satisfied
Stayed 4 nights in May 2021

10/10 Excellent

Rosie, Liverpool

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at Eshott Hall and we honestly cannot fault it. We love visiting and always receive the most warmest of welcomes here. The staff team are absolutely outstanding - Helen, Amanda and Toni in particular. The manager Marisa is professional and personable and takes great pride in both the hotel and her team. The team create a warm environment for you in the most glorious of settings - the Hall itself is absolutely stunning. The grounds are immaculately kept and there is a walled garden and tennis courts. The local walks are picturesque and it’s so close to the A1 - but you definitely need a car. We have stayed in the Main house, the Stables and the Grange and all have been beautifully decorated rooms with 5 star bathrooms. The hotel is dog friendly and they look after him just as well as they do us, with bowls of water and an extra sausage at breakfast :) We love it here, it feels like home and we have already booked for next month for a special birthday celebration.
Stayed 3 nights in Sep 2020

10/10 Excellent

Stefan, Teesside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all brilliant, really friendly and helpful.
Stayed 3 nights in Sep 2020

10/10 Excellent

FionaLintin, Lincolnshire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant, conciensious and trust worthy cleaners, helpful receptionists, friendly resturant staff and wonderful food.
Stayed 1 night in Aug 2020

10/10 Excellent

SIAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Milli

Liked: Staff & service
The staff were really wonderful, but the room in particular was a little run down.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Dan, West Midlands, UK

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice period property with fantastic staff and breakfast.
Stayed 1 night in Feb 2020

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning venue
Fabulous building, accommodation, food and staff.Can't fault it, just wasn't there long enough! Loved every minute!
Stayed 1 night in Feb 2020

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, room & excellent service
Beautiful location, gorgeous room and excellent service. Very dog friendly with lovely woodland walks right from the front door of the room.
Seabiscuit Room
Stayed 2 nights in Nov 2019
Response from Stephanie - Eshott Hall Reception on 14 Nov 2019
Thank you so much for your feedback. We really do appreciate your kinds words and we hope for you to visit the hall again in the future