Mount Crawford Hotels

"Clean room. Great snacks. Excellent breakfast. "

"Breakfast was great, eggs cooked well, sausage and ham, biscuits, sausage gravy, waffles cereal grits to make yourself. Bread individually wrapped, muffins in wrapper bottoms - very hygienic. Good selection. Check-in was a little long. New hire was extremely sweet and gracious and apologetic when she didn’t know how to check us in. Her 2 co-workers were not very attentive. Key card wasn’t working which took even longer. Probably since it’s right off the highway, parking lot was LINED with trucks overnight. Returning late, had to park farther than we’d like. Appreciated the size of room and couch. Would not stay here again or recommend. Too many other better options. "

"Customer service was awful and said they cancelled it. They didn’t cancel it so we made another reservation. We would like a refund. "

"The first thing I saw when I opened the bathroom was a fat black fly on the toilet. It was an awful first impression and immediately made me question the cleanliness and upkeep of the room. A guest should be able to walk into a bathroom and feel that it is clean and sanitary, but that was not my experience. The fact that this happened before summer made it even more concerning and left me with little confidence in the property’s standards."

"Pet friendly "

"Room was clean bed comfortable, staff super friendly and helpful. Quiet location but easy to find, many different places will deliver food or close to restaurants and food lion 5 minutes away other restaurants and Walmart 10 minutes away "

"Had a great time the staff was absolutely amazing. Wish I remembered the name of the nice woman who checked us in. She was such a sweetheart and made our unexpected possible tornado event not so scary. Loved everyone. "

"Overall ok. But it was freezing in the hallway..a/c on? The shade in the room was broken and askew. The sink was cracked. "

"Very nice and cozy"