Mountain Brook Hotel Guide - Luxury Hotels in Mountain Brook, Birmingham

"Excellent staff excellent customer service hotel cleaniness excellent overall we would definitely stay again "

"Pool was clean and my kids enjoyed it."

"Roaches, roaches, roaches! Renovations are always inconvenient. "

"The room was decent. Our room door was missing the little thing that prevented people from opening the door but the bed was comfy."

"Property was nice & clean. Staff helpful."

"This is my second time staying here. The place is very clean. Staff is always friendly. Valet service top notch. The rooms are clean. Beds are very comfortable. Outside pool is very nice. "

"Spacious room with thoughtful amenities. The pool/ courtyard area was relaxing with its landscaping design. The breakfast eggs were delicious. Perfect location to visit student at Samford University"

"Will not stay here again. The staff was friendly however I was not a fan of the cleanliness. There was something spilled in the floor all throughout the lobby into the elevator. It was still there the next morning when we went to leave as well. Was never cleaned up. There was a musky smell throughout the entire place. In serious need of renovations. Went to find something to drink and all they had available was at the front desk in a cooler that apparently did not work. It was hot… Went to get ice and the ice maker was broke. Went to 3 different floors before I got one that worked. Convenient location and friendly staff but that’s all this place had going for it. "

"Broken elevator made for a stressful weekend! We were compensated on our room rate, but unfortunately it didn't make the painful service elevator wait any shorter. Also, the rooftop bar was closed due to the elevator and that was the main reason we booked this hotel."