Chelmsford Hotel Guide - Museum of Chelmsford hotels in Chelmsford, United Kingdom.

"Pros : room - spacious and clean. Staff - friendly and polite. Location - convenient and well linked with public transport and local shopping / places to eat. Cons : it’s a bit cheeky how many extra fees there are. Ie we had paid extra for breakfast but a cappuccino is not included. Service charges being added to the final bill on check out. Feels like a bit of a Ryanair experience - minus the low initial fees. Overall, I enjoyed my stay here. I slept well and it was a great base to explore London. But the additional charges throughout soured the stay and made many of my interactions with staff feel a lot more transactional which is disappointing for a hotel which markets itself (and charges) as a luxury hotel."

"A lovely stay for my daughter’s birthday weekend. I’d popped a note to this effect, in the special requests when booking. We arrived to a room with a view of the Thames and London Bridge. There was a birthday cake, drinks (Coke and Diet Coke!) alongside a lovely welcome letter. The hotel was in a perfect location with various places to eat out and positioned next to the Tower of London, which we visited the next day. The room was comfortable and well equipped. Breakfast was buffet style with plenty of hot and cold choices and views to the Thames and Marina. Highly recommend."

"Stayed for a special occasion. Staff was very enthusiastic and courteous. Nice rooms and amenities. Enjoyed the stay with my partner "

"Perfect location for a show at the o2, modern and clean, good value for money"

"Great spot for a weekend away. Staff were so accommodating and made the stay even better when they knew it was a birthday. Highly recommend"

"The room is very small, good for a 1 or 2 nights, not more than that"

"This room was booked for me. I had the bad luck of staying in a room without windows. I didn’t even know that existed ! Truly awful and very claustrophobic because the room is like a box so small.The water bottle that came as a service smelled dirty and moldy. There is a green light that stays on even when you turn off the lights.l at night. It’s very bright and annoying. And lastly, the fabric of the sheets was pilling which made it feel like there was sand in the bed. Also - no way to stream Netflix or hbo on the tv. So overall I don’t recommend this hotel at all!"

"Basement room was very noisy with underground. Air con was broken"

"Room was good. Had a view of the Thames. Staff overall were very helpful. Position a bit out of Central London but good bus services to London Bridge and Victoria Station. Also free ferry over Thames to Canary Wharf. Breakfast was disappointing. A lot of choices either not working or not being replenished depending on who was on. Was an upgraded hostel but overall we were satisfied for the price."